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Page 20 — English
PROBLEM
POSSIBLE CAUSE
SOLUTION
Engine will not start.
Run switch is in the
OFF
position.
No fuel.
Stale gasoline or water in gasoline.
Lubricant level is low.
Spark plug faulty, fouled, or improperly
gapped.
Engine switch/fuel valve/choke lever is in
OFF
or
RUN
position.
Engine stored without treating or draining
gasoline, or refueled with bad gasoline.
Dirty fuel filter.
Turn run switch
ON
.
Fill fuel tank.
Drain entire system and refill with fresh fuel.
Engine is equipped with Low Oil Shutoff.
If engine lubricant level is low, it must be
filled before unit will start. Check engine
lubricant level and fill, if necessary.
Replace spark plug.
Move engine switch/fuel valve/choke lever
to
START
position.
Drain fuel and carburetor. Refuel with fresh
gasoline.
Replace fuel filter or contact a qualified
service center.
Engine hard to start.
Water in gasoline.
Weak spark at spark plug.
Drain entire system and refill with fresh fuel.
Replace spark plug or contact a qualified
service center.
Engine lacks power.
Dirty air filter.
Engine stored without treating or draining
gasoline, or refueled with bad gasoline.
Check air filter element. Clean or replace
as needed.
Drain fuel and carburetor. Refuel with fresh
gasoline.
Electric start feature not working. Engine switch/fuel valve/choke lever is in
OFF
position.
Battery wires are disconnected.
Battery is not charged.
Engine battery charge circuit fuse is blown.
Move engine switch/fuel valve/choke lever
to
START
or
RUN
position.
Connect the battery wires.
Charge the battery.
Replace the engine battery charge circuit
fuse.
AC receptacle does not work.
Circuit breaker is tripped.
GFCI is tripped.
Item plugged in is defective.
Reset the AC circuit breaker.
Reset the GFCI.
Try a different item.
Generator makes a “spark knock”
or “pinging” noise.
An occasional light “knocking” or “ping-
ing” under heavy load is not a cause for
concern. However, if the knocking or ping-
ing occurs under normal load at a steady
engine speed, the problem may be with
the brand of gasoline being used.
Switch to a different brand of gasoline,
making sure that the octane rating is 86
or higher. If problem continues, contact a
qualified service center.
If problem persists after trying the above solutions, contact customer service or a qualified service center for assistance.
NOTICE:
As the equipment owner, you are responsible for the performance of the required maintenance listed in the
Maintenance
section It is recommended that you retain all receipts covering maintenance on your equipment. Neglecting or failing
to perform the required maintenance may increase emissions, decrease fuel efficiency, degrade performance, cause
irreversible engine damage and/or void your warranty.
TROUBLESHOOTING