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11 — English
TROUBLESHOOTING
1-800-525-2579
CALL US FIRST
For any questions about operating or maintaining your product,
call the RYOBI
Help Line:
Your product has been fully tested prior to shipment to ensure
your complete satisfaction.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Line will not advance when us-
ing the auto-feed head
Line is welded to itself.
Not enough line on spool.
Line is worn too short.
Line is tangled on spool.
Lubricate with silicone spray.
Replace the spool. Refer to
Spool Replacement
earlier
in this manual.
Pull line while pressing button.
Remove and replace the spool.. Refer to
Spool Re-
placement
earlier in this manual.
Grass wraps around boom
housing and string head
Cutting tall grass at ground
level.
Cut tall grass from the top down to prevent wrapping.
Motor fails to start when switch
trigger is depressed
Battery is not secure.
Battery is not charged.
Shaft not connected com-
pletely.
To secure the battery pack, make sure the latch on the
bottom of the battery pack is snapped into place.
Charge the battery pack according to the instructions
included with your model.
Make sure shaft trimmer is securely seated in the cou-
pler on the power head.
This product has a Three-year Limited Warranty for personal,
family, or household use (90 days for business or commercial use).
For warranty details, visit www.ryobitools.com
or call (toll free) 1-800-525-2579.