55 - English
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
When programming a car remote,
a buzzer sounds and all console
buttons blink seven times.
A step for programming the car
remote was not completed within
two minutes.
Complete each step for programming the
car remote within two minutes.
During operation, the opener
struggles to raise or lower the
door and then stops. A buzzer
sounds continuously and the
SET
(
) button in the console
blinks continuously.
Motor amperage has exceeded
8 amps.
Door spring (torsion spring and/or
extension spring) is damaged.
Door is too heavy, broken, or
stuck.
Unplug the unit. Have door spring or door
repaired or replaced by a qualified service
technician.
Unplug the unit. Have door spring repaired
or replaced by a qualified service technician.
Unplug the unit. Have door repaired or
replaced by a qualified service technician.
When a car remote, smartphone,
or keypad is used a buzzer sounds
and the
UP
and
DOWN
buttons
in the console blink continuously.
The travel limits have been erased
or have not been set correctly.
Set the travel limits as described in the
Installation
section.
Garage door begins to close then
stops and reverses.
The garage door opener hit an
object while it was closing.
Remove the object and continue operation.
Garage door opener is in the
fully open position and cannot
be closed with a car remote,
smartphone, or keypad.
The safety sensors are not
receiving power.
Inspect sensor wires for damage and
ensure they are installed correctly. Reset
travel limits.
Garage door opener does not
activate when indoor keypad is
pressed.
The wire connecting the keypad to
the power head has been damaged.
Circuit breaker is tripped.
Replace damaged or broken wires.
Reset circuit breaker.
Garage door opener activates, but
the garage door does not move.
The outer trolley is not engaged with
the inner trolley.
The door arms are not connected
to the outer trolley.
The door arms are not connected
to the garage door.
Pull the emergency release rope and raise
the garage door until the outer trolley
engages the inner trolley
Secure the door arms to the outer trolley
using clevis and hitch pin
Secure the door arms to the garage door
using clevis and hitch pin
Summary of Contents for GD125
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