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0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm
or visit us at
www.productcareuk.com
21
Error codes
Display
LED
Description
Reason
Solution
E10
Water injection level
when washing (water
inlet time exceeds 7
minutes).
•
Tap is not opened or
water pressure to the
property is low.
•
The inlet valve filter is
blocked.
•
The inlet pipe is twisted
or compressed between
the appliance and
other.
•
Open the tap or wait till the
water pressure to the
property is back to normal.
•
Check and clean the inlet
filter.
•
Straighten the water pipe or
pull the appliance forward to
decompress the inlet pipe.
E12
Overflow protect (The
water level exceeds
overflow level).
•
Water inlet malfunction
•
Restart the machine.
•
Check / Change inlet valve.
•
Check / Change the pressure
switch.
E21
Drainage issue (drain
time exceeds 3
minutes)
•
Outlet hose is blocked
or twisted.
•
Drain pump/filter is
blocked.
•
Straighten the outlet hose or
pull the appliance forward to
decompress the inlet pipe.
•
Clean the drain pump/filter.
E30
Door lock issue.
•
The door is not closed.
•
Door lock mechanism is
faulty.
•
Restart after the door has
been closed.
•
Check / Change the door lock.
E60
Motor stalling
warning (the motor is
trying to work).
•
Motor, PCB or wiring
malfunction
•
Check motor wiring,
•
Check / Change PCB,
•
Check / Change motor.
E61
Speed measuring
signature lost
warning (PCB can’t
detect speed
signature during
working )
•
Motor or wiring
malfunction
•
Check motor wiring,
•
Check / Change motor.
•
All repairs to your machine should be carried out by a qualified engineer or contact
Product Care on
0845 208 8750.
