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EXCLUSIONS TO W A R R A N T Y AND EXTENDED WARRANTY
1. Any accessories supplied with the product, including but not limited to, bowls, jugs, mills or carafes made either of glass or
plastic and supplied with this appliance (hereinafter referred to as “the accessory or accessories”), is warranted to be free from
material and workmanship defects for the duration of the appliance warranty.
2. The accessories should give trouble free service when used in accordance with the directions described in the instruction
manual. However, the accessories will be damaged if subjected to impact, and this damage is not covered by the warranty.
Such impact damage can occur either from the outside (if for example it is dropped or knocked against a hard surface), or from
within (if for example foreign objects are placed within the accessories and the power is switched on).
3. Should you need to replace an accessory during the warranty period; a claim for a free replacement will only be considered if
the item (including all shards and broken parts) is returned to the nearest HOLB service centre for examination.
4. The remains of the accessory will be carefully examined by the relevant professionals and if it is determined (at the sole
discretion of HOLB) that the damage was caused by impact, then the claim will be refused and will not be covered by the
warranty or any extended warranty.
5. Any replacement part provided in terms of clause 4 above will become a chargeable item payable by the customer.
