11
SERVICING THE APPLIANCE
There are no user serviceable parts in this appliance. If the unit is not operating correctly, please
check the following:
•
You have followed the instructions correctly
•
That the unit has been wired correctly and that the wall socket is switched on.
•
That the mains power supply is ON.
•
That the plug is firmly in the mains socket.
If the appliance still does not work after checking the above:
- Consult the retailer for possible repair or replacement. If the retailer fails to resolve the problem and
you need to return the appliance, make sure that:
•
The unit is packed carefully back into its original packaging.
•
Proof of purchase is attached.
•
A reason is provided for why it is being returned.
If the supply cord is damaged, it must be replaced by the manufacturer or an authorised service
agent, in order to avoid any hazard. If service becomes necessary within the warranty period, the
appliance should be returned to an approved Home of Living Brands (Pty) Limited service centre.
Servicing outside the warranty period is still available, but will, however, be chargeable.
