For Customer Services & Spare Parts please call
0345 208 8750
or visit us at
https://mda.russellhobbs.com
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Trouble Shooting:
Problem
Solution
Flame goes out
when in use
The flame failure device is clogged
Clean the flame failure device
Food that is being cooked has boiled over and
extinguished the flame
Turn off the burner, wait for 1 minute and reignite the
zone
The burner cover is badly assembled
Assemble the burner cover correctly
Flame has been blown out by a strong draught
Turn off the burner, check the cooking area for the
source of the draught (open window, etc.). Stop the
source of the draft, wait 1 minute and reignite the burner
Excessive noise
The burners make a noise during ignition and use
This is normal
The noise during operation is excessive
The burner cup, flame spreader or burner cover may be
badly assembled: Assemble correctly
Unstable flame
The burner cup, flame spreader or burner cover may be
badly assembled
Assemble correctly
