2
Proprietary Notice
The RTS product information and design disclosed
herein were originated by and are the property of Telex
Communications, Inc. Telex reserves all patent, propri-
etary design, manufacturing, reproduction, use and
sales rights thereto, and to any article disclosed therein,
except to the extent rights are expressly granted to
others.
Copyright Notice
Copyright© 2004 by Telex Communications, Inc. All
rights reserved. Reproduction in whole or in part
without prior written permission from Telex is prohibited.
Warranty Information
See enclosed warranty card.
Customer Support
Technical questions should be directed to:
Customer Service Department
RTS/Telex
12000 Portland Avenue South
Burnsville, MN 55337 U.S.A
Telephone:
(402) 467-5321
Fax:
(402) 467-3279
Factory Service (800) 553-5992
Return Shipping Instructions Procedure for
Returns
If a repair is necessary, contact the dealer where this
unit was purchased.
If repair through dealer is not possible, obtain a RE-
TURN AUTHORIZATION from:
Customer Service Department
Telex Communications, Inc.
Telephone:
(402) 467-5321
Fax:
(402) 467-3279
Factory Service (800) 553-5992
DO NOT RETURN ANY EQUIPMENT DIRECTLY TO
THE FACTORY WITHOUT FIRST OBTAINING A
RETURN AUTHORIZATION.
Be prepared to provide the company name, address,
phone number, a person to contact regarding the repair,
the type and quantity of equipment, a description of the
problem, and the serial number(s).
Shipping to Manufacturer for Repair or Adjustment
All shipments of RTS products should be made via
United Parcel Service or the best available shipper,
prepaid. The equipment should be shipped in the
original packing carton; if that is not available, use any
suitable container that is rigid and of adequate size. If a
substitute container is used, the equipment should be
wrapped in paper and surrounded with at least four
inches of excelsior or similar shock-absorbing material.
All shipments must be sent to the following address and
must include the Return Authorization.
Factory Service Department
Telex Communications, Inc.
8601 Cornhusker Hwy
Lincoln, NE 68507 U.S.A
Attn: Service
Upon completion of any repair the equipment will be
returned via United Parcel Service or specified shipper,
collect.
What’s Included in this Box?
The UIO-256 shipping box should contain the following
items:
1
UIO-256 System
1
Power Cord (110V or 220V)
2
50-pin Telco Connector (no cable)
1
User Manual
1
Serial Cable
1
Warranty Card
If anything is missing or damaged, contact the shipper
or Telex immediately.
