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Remote Control Processor

XP-6

26

CHaPteR 6

  | 

seRVICe and suPPORt

shipment of XP-6 for service

RTI will pay all labor and material expenses for all repairs covered by this 

product’s warranty. If necessary repairs are not covered by warranty, or if 

a unit is examined which is not in need of repair, you may be charged for 

the repairs or examination.
If it is necessary to ship the XP-6 for service:  

  Please pack it securely (we suggest that it be insured).
  Do not include accessories such as power cords or manuals unless  

 

instructed to do so.

You must pay any shipping charges incurred in getting your XP-6 sent to 

RTI. RTI will pay reasonable return shipping charges via a carrier of our 

choice to any destination within the United States if the repairs are covered 

under warranty.
A copy of the original dated sales receipt must be provided whenever 

warranty service is required. You will need this receipt to establish the date 

of purchase.

Summary of Contents for XP-6

Page 1: ... It s Under Control XP 6 Installation and Operation Guide 70 210090 19 V1 1 Remote Control Processor It s Under Control ...

Page 2: ...Remote Control Processor XP 6 Copyright 2011 Remote Technologies Incorporated All rights reserved ...

Page 3: ...by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technici...

Page 4: ...at which they exit from the unit Water and Moisture Do not use the unit near water for example near a sink in a wet basement near a swimming pool near an open window etc Object and Liquid Entry Do not allow objects to fall or liquids to be spilled into the enclosure through openings Cleaning The unit should be cleaned only as recommended in this installation and operation guide Servicing Do not at...

Page 5: ...s other than product defects including lack of skill competence or experience of user 6 Shipment of this product claims must be made to the carrier 7 Being altered or which the serial number has been defaced modified or removed Remote Technologies Incorporated is not liable for any damages caused by its products or for its failure of its products to perform including any lost profits lost savings ...

Page 6: ...rrors or omissions contained herein or for consequential damages in connection with the furnishing performance or use of this guide Microsoft Windows Windows XP Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation in the United States and other countries ZigBee is a registered trademark of the ZigBee Alliance XP 6 Integration Designer and the RTI logo are registered trade...

Page 7: ...ware Req 9 Product Contents Unpacking 10 Chapter 2 Features 11 XP 6 Diagram 12 Chapter 3 Installation and Operation 13 Mounting 13 Power 13 Connections Antennas IR Modules etc 14 RS 232 Cabling Pinouts 16 Programming the XP 6 17 Status LED reference 17 Connection Diagrams 18 Chapter 4 Specifications 21 Chapter 5 Troubleshooting 23 Chapter 6 Service and Support 25 Index 27 table of Contents ...

Page 8: ...Remote Control Processor XP 6 ...

Page 9: ...n between the RTI controller and central processor and supported devices IMPORTANT NOTES Please read these important notes about the XP 6 The XP 6 should be placed in an area where it is around normal room temperature between 60 F to 90 F Avoid installing the XP 6 in a location where it can come in contact with direct sunlight Do not let the XP 6 get wet It should not be handled with wet hands or ...

Page 10: ...d Two 2 RS 232 adapters UNPACKING AND INSPECTION After unpacking your new XP 6 Remote Control Processor save all of the packing materials in case you ever have to ship the unit Thoroughly inspect the XP 6 and packing materials for signs of damage Report any damage to the carrier immediately Report any equipment malfunctions to RTI or an authorized RTI distributor Chapter 1 Product Contents ...

Page 11: ...events and sleep timers Compatible with RTI ZM 24 Transceiver Modules utilizing ZigBee wireless mesh networking Compatible with RTI RM 433 RF Receiver modules for one way communication I O ports are compatible with industry standard IR emitters blasters receivers and repeater systems All output ports incorporate both short circuit and overload protection Variable IR output on all ports I O ports s...

Page 12: ...cessor XP 6 12 Chapter 2 Features IR Output Adjustment Controls Ethernet RS 232 USB Power Supply RTI COM Port Expansion Port MPIO Ports IR CM 232 VPS 1 SPS 1 Power IR DC Trigger DC Sense Relays Status Light Reset Button ...

Page 13: ...at the unit is running properly Use only the supplied AC adapter to power the XP 6 Using a different power supply could result in damage to the XP 6 or poor performance power ir TERMINALS AND CONNECTIONS TERMINAL 12VDC Positive power supply connection It is internally tied to the Power jack This can be used to power external IR or RF receivers TERMINAL GROUND Common ground connection Use this grou...

Page 14: ...adjusted for each of the six output ports The XP 6 is shipped with the IR gain set to the optimum level for most equipment and it should only need to be adjusted if the attached equipment is not responding reliably If adjustment is needed rotate the IR output controls on the front of the XP 6 clockwise for higher output power or counter clockwise for lower output power INFRARED RECEIVERS The XP 6 ...

Page 15: ...er output The XP 6 has three voltage trigger outputs 12VDC 100mA that are configurable within Integration Designer These voltage triggers are Normally Off but they can be programmed to be Normally On activated as long as power is applied to the XP 6 Connect the positive lead from the device to one of the three Trig Out 1 2 3 terminals and connect the ground side of the desired device to the XP 6 v...

Page 16: ...r expansion devices RS 232 PORTS The XP 6 is capable of two way RS 232 communication and uses industry standard cat5 cable with RJ 45 termination 568B NOTE RS 232 communication has a distance limitation of 50 100 feet Chapter 3 installation and Operation DB 9 Connector Pin Out Pin Signal Signal Name Description 1 DCD Carrier Detect 2 RXD Receive Data 3 TXD Transmit Data 4 DTR Data Terminal Ready 5...

Page 17: ...o Integration Designer system file installed on the XP 6 The status LED will illuminate red for a few seconds while the XP 6 is loading the Integration Designer system file that is installed Once finished loading the status LED will shut off The status LED will illuminate green if a valid system trigger code is detected The LED will stay on while the XP 6 is busy processing the action associated w...

Page 18: ...ers require an amplified connecting block Video Direct IR Single or Dual Emitters IR Emitter Video equipment with Composite output CM 232 Communication Module Optional accessories shown are sold separately Voltage IR Emitter Source equipment with switched outlet Power supply To Source Equipment Surround Processors Lighting Systems etc Connecting Block Power Supply RF or IR Receivers LAN ZigBee Mod...

Page 19: ...s shown are sold separately TV Adapter Lighting Chapter 3 installation and Operation connection options Continued XP 6 connection examples Receiver Drapes Screen Lift Relay Control RS 232 Control cat5 Voltage Sense Input Voltage Trigger Output ...

Page 20: ...Remote Control Processor XP 6 20 ...

Page 21: ...ters and receivers Trigger Outputs Three 12 VDC 100mA max each Sense Inputs Three 3 24VDC RS 232 Ports Two Bi directional RJ45 Connections Ethernet Port 10 100Base T RJ45 Connection USB Ports 1 Type B Programming Expansion Port RS 485 IR Pwr RJ45 Connection RTI Com Port Two way ZigBee Communication Port RJ45 Connection Relays Three 5 Amps 30 VDC Max Mounting Wall mount or free standing Dimensions ...

Page 22: ...Remote Control Processor XP 6 22 ...

Page 23: ...IR RF or Zigbee receiver is mounted away from strong electromagnetic and RF energy sources such as equipment racks Televisions and WiFi access points Make sure you are using known good IR emitters and they are attached to the correct location on the device being controlled If one device is cannot be controlled try controlling another device to determine if the issue is device specific POWER SENSOR...

Page 24: ...ver installation file can be found in the drivers folder in the Integration Designer program folder Additional measures to try may be to reboot your computer or try a different USB cable XP 6 ethernet PROGRAMMING DOES NOT WORK Check lights on RJ 45 connector for link and activity status Link light should be solid Activity light should blink Check the XP 6 display to verify network settings are cor...

Page 25: ...rial number if applicable If you are having a problem with hardware please note the equipment in your system a description of the problem and any troubleshooting you have already tried If you are having a problem with software please note what version you have installed the operating system on your PC a description of the problem and any troubleshooting you have already tried If you are calling ab...

Page 26: ...to ship the XP 6 for service Please pack it securely we suggest that it be insured Do not include accessories such as power cords or manuals unless instructed to do so You must pay any shipping charges incurred in getting your XP 6 sent to RTI RTI will pay reasonable return shipping charges via a carrier of our choice to any destination within the United States if the repairs are covered under war...

Page 27: ...llation Operation 13 Connection Options Diagram 18 Inputs Outputs Cabling 14 Mounting Power 13 Programming 17 Limited Warranty Disclaimer 5 Product Contents 10 Safety Suggestions 4 Service and Support 25 Contact RTI 25 Shipment for Service 26 Technical Support 25 Specifications 21 Troubleshooting 23 ...

Page 28: ...XP 6 28 Remote Technologies Incorporated 5775 12th Avenue East Suite 180 Shakopee MN 55379 Tel 952 253 3100 Fax 952 253 3131 www rticorp com 2011 Remote Technologies Inc All rights reserved Printed in Taiwan It s Under Control ...

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