RTI Under Control XP-8, Installation And Operation Manual

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Advanced Control Processor
XP-8
36
CHAPter 8 | serVICe And suPPOrt
shipment of XP-8 for service
RTI will pay all labor and material expenses for all repairs covered by this
product’s warranty. If necessary repairs are not covered by warranty, or if
a unit is examined which is not in need of repair, you may be charged for
the repairs or examination.
If it is necessary to ship the XP-8 Remote Control Processor for service:
Please pack it securely (we suggest that it be insured).
Do not include accessories such as power cords or manuals unless
instructed to do so.
You must pay any shipping charges incurred in getting your XP-8 Remote
Control Processor to RTI. RTI will pay reasonable return shipping charges
via a carrier of our choice to any destination within the United States if the
repairs are covered under warranty.
A copy of the original dated sales receipt must be provided whenever
warranty service is required. You will need this receipt to establish the date
of purchase.