RTA 460BCSC-NNA1 Product User Manual Download

Page: 58 / 66

Real Time Automation, Inc.

1-800-249-1612

Diagnostics

– S7 Client

Select the S7 Client in the dropdown menu on the Diagnostics Page to view breakdown of the
diagnostics and common strings that are displayed on the page. You may also view individual server
counters by selecting the device in the

All Servers

dropdown and clicking

View

. Additional diagnostic

information can be found by clicking the

Help

button.

NOTE

: This page will auto-refresh every five seconds with the latest data.

Clear All Values

- This will only affect displayed values.

This will return all values displayed to zero and clear the Status Strings.

Example: If viewing S7 Client

–

SC02 10.1.100.17, this will only clear the values for that specific

device. This will reduce the overall values indirectly, otherwise select All Servers to clear all devices.

Device Status

- This will only display when viewing

All Servers

Connected

–

The gateway is connected to all the S7 Servers that are enabled and configured.

Not Connected
a)

One or more enabled devices are missing
i)

Verify S7 device for correct IP Address, Slot, Rack, or correct Starting Address

Fatal Error - No Configuration and/or Enabled and/or scan lines configured

Fatal Error

–

Configuration Invalid - One or more of the Servers configured is not on the same

subnet as the gateway

Dependency Protocol Faulted

–

The dependent protocol is missing causing the communication to go

to inactive.

Summary of Contents for 460BCSC-NNA1

Page 1: ...Real Time Automation Inc 1 1 800 249 1612 Firmware Version 8 7 22 460BCSC NNA1 Protocol Gateway Product User Guide ...

Page 2: ...sion or limitation of incidental or consequential damages therefore the limitations set forth in this agreement may not apply to you No patent liability is assumed by Real Time Automation with respect to use of information circuits equipment or software described in this manual Government End Users If this software is acquired by or on behalf of a unit or agency of the United States Government thi...

Page 3: ...onfiguration 17 Configuring Read Scan Lines 18 Configuring Writes Scan Lines 18 S7 Client Configuration 19 External Server Configuration 20 Configuring Read and Write Scan Lines 21 Mapping Transferring Data Between Devices 24 Display Mapping and Values 25 Display Data 25 Display String 28 Display String use case 30 Data and String Mapping Auto Configure 31 Data Mapping Explanation 32 Data Mapping ...

Page 4: ...7 Diagnostics Alarm Status 49 Alarms Active 49 Alarms Clear 50 Change of State COS Configuration 51 Diagnostics Info 52 Diagnostics Mapping 52 Diagnostics BACnet IP Client 53 Diagnostics S7 Client 58 LED Configuration 61 Configuration Files 62 Export Configuration 62 Import Configuration 62 Save and Replace Configuration Using SD Card 64 Saving Configuration Using SD Card 64 Replacing Configuratio...

Page 5: ... 7 4 9 1 20 Features Added 1 BMS BM DFM DS DM TCP USB PBS have been ported to the latest base software 2 TCP BMS BM now Available on N2E and N2EW hardware Platform 3 New ASCII Mode Available on TCP A USB WI protocols 4 User Guides updated with more examples Bug Fixes 1 Improved Data Mapping and String Mapping performance 2 Improved functionality performance on EC ETC ES MC MS BS BC A WI PS protoco...

Page 6: ...o configure the 460BCSC NNA1 gateway For further customization and advanced use please reference the appendices located on the CD or online at http www rtautomation com product 460 gateway support If at any time you need further assistance do not hesitate to call Real Time Automation support Support Hours are Monday Friday 8am 5pm CST Toll free 1 800 249 1612 Email support rtautomation com ...

Page 7: ...ch as LEDs For these sections be sure to identify the hardware platform you are using To find which hardware platform you are using 1 Look on the front or back label of the unit for the part number 2 On the webpage inside the gateway navigate to the dropdown menu under Other and select Utilities Click the Listing of Revisions button The full part number is displayed here Once you have the full par...

Page 8: ...Real Time Automation Inc 8 1 800 249 1612 Hardware NNA1 Powering the Gateway 1 Connect a 12 24 VDC power source to the gateway Red Wire Black Wire a The unit draws 175mA 12 V ...

Page 9: ...e under the DIN Rail 3 While pressing the 460BCSC NNA1 against the rail press up to engage the spring loaded lower clip and rotate the unit parallel to the DIN Rail 4 Release upward pressure Removing Follow these steps to remove your interface converter 1 Press up on unit to engage the spring loaded lower clip 2 Swing top of the unit away from DIN Rail DIN Rail Spring Loaded Lower Clip ...

Page 10: ...rogram from the CD ROM 3 Find unit under Select a Unit a Change Gateway s IP address to match that of your PC if DHCP has failed i You will know DHCP has failed if the gateway s IP address is AutoIP at 169 254 X Y ii If successful it will say DHCP d at ex 192 168 0 100 or however your DCHP Client is set up b If you do not see the gateway in this tool then your PC is most likely set up as a static ...

Page 11: ...efault Gateway 2 The gateway must be on the same Network Subnet as the PC whether it s setup for DHCP or Static Once you have both devices on the same network you should be able to ping the gateway using a MS DOS Command Prompt The Screenshot above shows a gateway that is currently set to a static IP Address of 192 168 0 100 If you are able to successfully ping your gateway open a browser and try ...

Page 12: ...ted after every change Multiple changes can be made before a restart but they will not be committed until the gateway is restarted When all desired changes have been made press the Restart Now button The webpage will redirect to our rebooting page shown below The reboot can take up to 20 seconds o If the IP address has not been modified the gateway will automatically redirect to the main page o If...

Page 13: ...bled Configuration cannot be changed during Running Mode If changes are needed click the Configuration Mode button shown in the green box below Configuring Mode Protocol communication is stopped and no data is transmitted Configuration is allowed Navigation green box below You can easily switch between modes and navigate between pages Configuration Diagnostics and Other pages using the buttons on ...

Page 14: ...vice Configuration The device configuration area is where you assign the device description parameter Changes can only be made when the gateway is in Configuration Mode Once you are done configuring the Description click the Save Parameters button ...

Page 15: ...e Once you are done configuring the Network Settings click the Save Parameters button If you are changing the IP Address of the gateway the change will not take effect until the unit has been rebooted After reboot you must enter the new IP Address into the URL It is recommended to leave the DNS Gateway set to 0 0 0 0 and the Ethernet Link as Auto Negotiate If configuring the gateway to use E mail ...

Page 16: ... on Default is 47808 0xBAC0 4 Enter a unique Instance identifier for the gateway This Instance must be unique on the BACnet IP network 5 Enter a Name Description and Location for the gateway These are used to identify the gateway on the BACnet IP network 6 Delay Between Messages Enter the length of time to delay between read and write scan line requests ms A value set to 0 means to go as fast as t...

Page 17: ...erver button d Click the Save Parameters button to save all changes made before you restart or go to another configuration page 2 The Enable check box should be selected for the device 3 Enter a Device Label to identify the device within the gateway 4 Enter the unique Instance that matches the server you want to connect to If this value doesn t match the gateway will timeout 5 Bit Pack Select the ...

Page 18: ...acterString Value 3 Enter a Starting Object 4 Enter the of consecutive objects to read for that object type You can enter a value of 1 to 128 Configuring Writes Scan Lines Follow these steps to manually configure Write Scan Lines 1 Select View Write Scan Lines if not already selected 2 Select an Object Type for each Scan Line Options include Analog Output Analog Value Binary Output Binary Value Mu...

Page 19: ...Port only 2 Delay Between Messages Enter the length of time to delay between read and write scan line requests ms 3 Response Timeout Enter the amount of time the gateway should wait before a timeout is issued for a read write request ms 4 Delay Between Connect Attempts Enter the amount of time the gateway should wait between attempts to connect to the PLC 5 Dependency Protocol If enabled the Sieme...

Page 20: ...d to that new server c To remove a device navigate to the server to delete using the and buttons and click the Delete Server button d Click the Save Parameters button to save changes before restarting or going to another configuration page 2 The Enable check box should be selected for the device 3 Enter a Device Label to identify the device within the gateway 4 Enter the unique IP Address that mat...

Page 21: ...g data type is not supported 3 Select an Address Name Choose if the data address is an input address I output address Q or Data Block DB a Note Input address I is only available in the RTA gateway write direction 460SC to S7 4 Enter a Byte Offset Enter the first data address you want to read write within the scan line 5 Enter a Bit Offset Only for Bool data type Enter the offset to the desired bit...

Page 22: ...ad memory addresses ID10 to ID29 Address 10 13 will be first 32 bit float 14 17 will be the second 32 bit int etc Example 4 16 Bit DB5 Address Byte 10 Offset 0 with of Points 5 will read memory addresses of DB5 DBX10 Address DB5 DBX10 will be first 16 bit DB5 DBX12 will be next etc Terminology Note and Example I addresses refer to input Q addresses refer to output B refers to bytes and W refers to...

Page 23: ... Below is the Scan Line Data Limit for each Point Type and the max length range associated to them Important Note When trying to read or write values via S7 communications you MUST enable the permit access PUT GET option in your PLC under the Protection and Security with TIA Portal Important Note When trying to read or write values via S7 communications you MUST disable the Optimized block access ...

Page 24: ...teway will automatically take the string data type from one protocol and map it into the other See String Auto Configure section for more details Option 3 Manual Configure Mappings If you don t want to use the Auto Configure Mappings function you must use the manual mapping feature to configure translations Option 4 Manipulation Scaling You can customize your data by using math operations scaling ...

Page 25: ...Display Data button to view how the data is mapped and what the values of each mapping are Here you will see how each data point excluding strings is mapped To view select the device from the dropdown menu and click View to generate the information regarding that device Then select either the Protocol 1 to Protocol 2 or Protocol 2 to Protocol 1 button correlating to the direction you wish to see t...

Page 26: ...I3 on BACnet NOTE If a data point is mapped twice only the first instance of it will show here EX If Modbus 400001 400040 from Slave 1 are both mapped to AI1 only 400001 will show as being mapped to AI1 If there are values of on this page it indicates that the source has not yet been validated and no data is being sent to the destination The example below reflects the Modbus to PLC flow of data Th...

Page 27: ...view the actual data mappings click the Edit Mapping button For more details see the Data Mapping Explanation section To view the data mappings purely as text click the View as Text button For more details see the View Data Mapping as Text section ...

Page 28: ...ups from a string click the dropdown menu to generate the information regarding that device The string data will be displayed in both Hex and ASCII only the ASCII data is sent The example below shows data that is coming from the source device A group will be displayed for each Parsing Concatenating String field that is configured In the Group drop down Line1 is defined on the ASCII Device configur...

Page 29: ...s Info drop down and navigating to ASCII Diagnostics page You will also have to select the port you want to view in the dropdown below ASCII To view the string mappings click the Edit Mapping button For more details see the String Mapping Explanation section NOTE Only String data types can be mapped to another String data type To view the string mappings purely as text click the View as Text butto...

Page 30: ...ion would look like my example below There are more detailed examples of what all the fields represent in the ASCII Parsing section The message is broken up into 3 Groups or Parsing fields To view the Entire message click on the Diagnostic drop down select Diagnostics Info Select ASCII click view select your Port Whole data will be in the Last Message Sent Diagnostic box ...

Page 31: ...data type If the Auto Configure function does not map the data as you want or you want to add modify the mappings you may do so by going into Manual Configure mode The following are examples of the Auto Configure function 1 This example shows a common valid setup a Both Source values were able to be mapped to a corresponding Destination value 2 This example shows how Auto Configure will make its b...

Page 32: ...t then only 1 operation is allowed c Select the Operation s to perform i Math Operations are performed in the order they are selected ii If more than one point is selected on the source the Math Operations will be performed on every point d Enter the value s for the operation Example of Add similar for Subtract Multiple Divide and MOD This will add a value of 10 to the source field before it is wr...

Page 33: ...case In this example Ram0 is scaled into Ram1 Ram1 is then increased by 5 and stored into Ram2 Ram0 and Ram2 could be considered a source or destination group 2 Temporary Ram Double a This is like the Temporary Ram Int 64 except manipulations will be conducted against the 64bit floating point to allow for large data 3 Ticks Per Second a The gateway operates at 200 ticks per second This equates to ...

Page 34: ...ays to map the NetBmpStat Option 1 Map the whole 32bit value to a destination Example below shows the NetBmpStat is going to an Analog BACnet object Using a connection of 5 Modbus Slave devices AI1 will show a value of 31 0000 Open a calculator with programmer mode and type in 31 this will represent bits 0 4 are on This mean all 5 devices are connected and running If using an AB PLC with a Tag def...

Page 35: ...ault 0x80 7 128 nonrecoverable fault For this example the ETC Status is mapped to a PLC tag called PLC_Status Example ETC Status is 0x00000013 19 decimal here is the break down Hex Bit Decimal Explanation 0x01 0 on 1 if we are a Master Client 0x02 1 on 2 connected 0 not connected 0x10 4 on 16 running usually added to connected Total 0x13 19 External Faults 0x0000FF00 bit 8 15 2nd byte Hex Bit Posi...

Page 36: ...le fault config err 0x10 28 268 435 456 Configuration Mode 0x20 29 536 870 912 No Ethernet Cable Plugged In For this example the MC Status is mapped to a PLC tag called MC_Status Example MC Status is 0x00010041 65601 decimal here is the break down we know that bytes 1 and 3 are being used so here is the break down Common Status Hex Bit Decimal Explanation 0x01 0 on 1 if we are a Master Client 0x40...

Page 37: ...e string 1 Enable red box above Check to enable mapping If not checked this mapping is skipped 2 Source Field yellow box above a Group Select the string data group you set up in the protocol config to use for this mapping b String This is the string used for this mapping 3 Destination Field green box above a Group Select the string data group you set up in the protocol config to use for this mappi...

Page 38: ...nual Configure Mode or click Cancel to remain in Auto Configure Mappings Mode Once OK is clicked there are 2 options on how to proceed from here 1 To keep the mappings that are already configured press OK a You would want this option if you are adding additional mappings or you want to modify the mapping s that already exist 2 To delete the mappings that are already there and start over press Canc...

Page 39: ...top of the Mapping Configuration page and select Auto Configure Mappings Click OK to proceed to delete all current mappings and go back to Auto Configure Mappings Mode Click Cancel to keep all mappings and remain in Manual Configure Mode NOTE Once you revert to Auto Configure Mapping Mode there is no way to recover the mappings you lost Any mappings you previously have added will be deleted as wel...

Page 40: ... at register 1 and want to see if 400011 is mapped If it is not in this text box then it is not mapped and no data will be transferred This is the text display for the example shown under the Data Mapping Adding Diagnostic Information section String Mapping The View as Text page displays the string mapping s you set up in the String Mapping section Each line on this page will read as follows Mappi...

Page 41: ...hake value is set equal to Trigger value 5 Map Handshake to reference data point Note is an internal reference to the Server Slave number you are settings up ex RTA Server Slave products can only be Trigger 1 and Handshake 1 since we are only 1 device If RTA is a Master Client then you can have a Trigger for each server slave connected too How do you set this up In this example I m using a 460MCBS...

Page 42: ...appings 4 The first mapping is going to be the Data Validation Triggering AO21 will write to the RTA MC Trigger 1 will mark data invalid 5 The second mapping the MC Handshake will increment that all data is validated and write to AI21 all data is validated The value of AI40 and AO21 should be the same ...

Page 43: ...max of 32 characters case sensitive a Re enter the Password 4 E mail In case the password was forgotten a user can have their password e mailed to them if e mail was configured 5 Hint A helpful reminder of what the password is THIS IS NOT A TOTAL SECURITY FEATURE The security feature offers a way to password protect access to diagnostics and configuration on the network The security feature does n...

Page 44: ...y can have a separate security level associated with it for each user Security Levels 1 Full Access Capability to view and configure a web page 2 View Access Capability to view a web page but cannot configure parameters 3 No Access No capability of viewing the web page and page will be removed from Navigation ...

Page 45: ...sword This is used to reset security settings Confirm reset password must be selected to confirm this action Once confirmed there is a 15 minute window to do a hard reset of the gateway by physically removing and restoring power from the gateway Once power is restored you may navigate to the IP address of the gateway as normal Security Log Out Once a user is done with a session they may click logo...

Page 46: ...o use 2 SMTP Mail Password If authentication is required enter the SMTP Server s password Optional 3 SMTP Server Enter the Name of the SMTP Server or the IP Address of the Server 4 From E mail Enter the e mail that will show up as the sender 5 To E mail Enter the e mail that is to receive the e mail 6 E mail Group Choose a group for the user This is used in other web pages Click the Save Parameter...

Page 47: ...ection a Top dropdown select the Data Group This dropdown menu will contain all groups that go from the gateway to the network b Lower dropdown select the Data Point s Specific Point This is used to select which point in the group will be monitored for alarms 4 In the Set Error Section a Select the Set Error Operation in the top dropdown menu Available options are and Change of State COS This is t...

Page 48: ...the Clear Error Value Ex Ticks Since Powerup 5000 This will clear the alarm after 5000 ticks have elapsed since the unit powered up 6 Enter an Alarm Name This will make the alarm unique and will be available in the Alarm Status page as well as in the email generated by the alarm 7 Select an email to associate this alarm with When an alarm is set it sends an email When an alarm is cleared it will a...

Page 49: ...rm 7 Status The current status of the alarm either OK or ALARM 8 of Times Active This count represents the number of times this alarm has become active If an alarm is triggered this count will increment Alarms Active While one or more alarms are active every page will display Alarms Active at the top of the page This will no longer be displayed if all active alarms have been cleared When an alarm ...

Page 50: ...When an alarm is cleared the following will occur 1 A one time notification will be sent to the email associated with the alarm a For duplicate emails to occur the alarm must become active and then be cleared again 2 Total Alarms Active will decrement Last Active Alarm will not be changed 3 Status of the Individual Alarm will be reset to OK ...

Page 51: ...This is to be used to prevent jitter Default value is 0ms This timer takes priority over the Stale Data Timer There is a separate timer per data mapping This timer is active only after the first write goes out and the first COS event occurs 3 Writes Before Reads If multiple writes are queued execute of Writes Before Reads before the next read occurs Default is 10 and should fit most applications W...

Page 52: ...Alarm that was active Common Errors 1 Destination or Source Point does not exist a Solution Re map the mapping 2 Source or Destination Pointer too small a There is not enough space on either the Source or the Destination for the data you want to copy This is typically seen when the Destination is smaller than the amount of data being transferred to it 3 Range Discard Min or Max Value a The actual ...

Page 53: ...pdown and clicking View Additional diagnostic information can be found by clicking the Help button NOTE This page will auto refresh every five seconds with the latest data Clear All Values This will only affect displayed values 1 This will reset all displayed values back to zero and clear the Status Strings Example If viewing a certain BACnet IP Client or Server Address this will only clear the va...

Page 54: ...Real Time Automation Inc 54 1 800 249 1612 Device Status This will only display when viewing All Servers ...

Page 55: ... IP server that is configured and enabled a Verify BACnet IP settings and ensure that the Enable checkbox is checked for the appropriate device s b Verify the Enable checkbox is checked for the appropriate device s 3 Flashing Red Nodes Missing One or more enabled BACnet IP servers are timed out a Verify that the Device Instance of each BACnet IP server is valid and is on the same network as the ga...

Page 56: ...R Single RD Multiple WR Multiple Variable Counts 7 RD WR Response Error Number of read or write error responses received a NOTE If the gateway receives an error of Unsupported Service for a RPM or WPM request then RP WR Single requests will be used for that device for the duration of that power up 8 RD WR Timeout Total number of read write requests sent to the BACnet IP device with no reply receiv...

Page 57: ...gateway tried to access a property the server does not support for that object type g Unsupported Object Type The gateway tried to access an object type the server does not support h Value out of range BACnet IP message could not be completed because the passed value was not in the valid range i Write Access Denied The gateway tried to write a non writeable property in the server j Invalid array i...

Page 58: ...tatus Strings Example If viewing S7 Client SC02 10 1 100 17 this will only clear the values for that specific device This will reduce the overall values indirectly otherwise select All Servers to clear all devices Device Status This will only display when viewing All Servers 1 Connected The gateway is connected to all the S7 Servers that are enabled and configured 2 Not Connected a One or more ena...

Page 59: ...mpted yet a No reads are configured and data needed for writes isn t valid yet 5 Solid Red Invalid Configuration a No devices have been configured b No devices that have been configured are enabled c No devices that have been configured and enabled have scan lines configured d One or more of the servers configured is not on the same subnet as the gateway 6 Off a No Power b No Ethernet cable connec...

Page 60: ... or the specific server selected 1 Last Error Code a Last read request error that the gateway received Error Code Breakdown Connection Error Common Errors 0x00030000 Incorrect Rack or Slot number 0x00090000 Cannot connect to server Read Write Error Common Errors 0x00700000 Server doesn t support reading writing that many points per scanline 0x00900000 Address out of range 0x00C00000 The Data Block...

Page 61: ...ocol is a master client you may set the LED to represent either all slaves servers configured in the gateway or a slave server device To select a slave server device 1 Select the protocol in the left dropdown menu 2 Click Save Parameters to generate the second dropdown menu 3 Select the individual slave server in the right dropdown menu Click the Save Parameters button to commit the changes and re...

Page 62: ...ther device into the 460 gateway whenever it is in Configuration Mode Upon clicking the Choose File button you will be prompted to select a location from which to load the saved file Once the location is selected you can choose the Import Network Settings checkbox if you want to load the network settings of the configuration file or just load the configuration without the network setting If you ch...

Page 63: ...ntered an error while trying to load the saved configuration the gateway will indicate the first error it found and a brief description about it under the Load Configuration button Contact RTA Support with a screenshot of this error to further troubleshoot ...

Page 64: ...ay you wish to copy the configuration from 2 Power up the gateway you wish to copy the configuration to DO NOT INSERT SD CARD YET 3 Navigate to the webpage inside the unit 4 Navigate to the dropdown Other Utilities 5 If you are not currently in Mode Configuration go into Configuration Mode by clicking the Configuration Mode button at the top left hand side of the screen 6 Press the Revert to Manuf...

Page 65: ...n on the hardware 1 On the side of the gateway with the SD card slot there is a small pinhole Using a paperclip press the button through this pinhole and hold the button for at least 5 seconds 2 After 5 seconds the unit will acknowledge the command and LED 1 and LED 2 will start an alternate Blink Green quickly pattern 3 Release the button and the gateway will reset to default IP settings DHCP ...

Page 66: ...stored in the Flash File System within the gateway Identify your device by clicking the Start Flashing LEDs button By clicking this button the two diagnostic LEDs will flash red and green Once you have identified which device you are working with click the button again to put the LEDs back into running mode Configure the size of the log through the Log Configuration Bring the device back to its la...

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