25
Troubleshooting
Problem Reason
Solution
Poor connection or can’t
find GPS module
Check the RS232 and PS2
connector or USB connector to
make sure they are well connected.
Check the RFG-2000 is inserted
correctly.
Test Fail
Wrong BIOS setting for
PS2
Check the BIOS setting to make
sure the PS2 port is enable.
If you still get the testing fail
message, contact your local
distributor
No position output
but timer is counting
At outdoor space but GPS
signal is blocked by
buildings
Go outdoors where you can see
clear sky and retest Oynx again,
Some other application is
using the COM port.
Reset the Pocket PC.
Can’t Open COM
port
PDA Low Battery
Using AC/DC charge for recharge
If operated Onyx over
5 minutes with
nothing showing on
the tracking diagram
Maybe Onyx received not
enough date to sure
tracking
Utilize the Pocket PC test program –
RoyalTek GPS Monitor program to
reset Onyx.
Note
z
Please don’t expose the unit under the sun for long period of time.
z
Please don’t leave the unit in the vehicle while not using.
z
Please perform Cold start if last fixed position is more than 500km away
from the present position.
z
Please adjust your PDA system time to correct local time to achieve better
GPS performance. Incorrect PDA system time may cause poor TTFF(Time
To First Fix)
.