WARRANTY, REGISTRATION & TECHNICAL SUPPORT
PLEASE FILL OUT AND RETURN THE PRODUCT REGISTRATION CARD INCLUDED WITH
YOUR NEW ROYAL PRODUCT OR FILL OUT THE PRODUCT REGISTRATION FORM ON
THE ROYAL WEB PAGE AT: http:// www.royal.com.
BE SURE TO KEEP A COPY OF YOUR SALES RECEIPT!
STANDARD WARRANTY
ROYAL CONSUMER INFORMATION PRODUCTS, INC. ("Royal"), at 379 Campus Drive, 2
nd
Floor, Somerset, NJ 08875 USA WARRANTS that your NEW Product is free of defects of
workmanship and materials. If there is a defect or malfunction of this product, Royal will repair
it free of charge as follows:
PARTS:
New or comparable rebuilt parts in exchange for defective parts for ONE (1) YEAR
from date of customer purchase.
LABOR:
Royal provides labor warranty for ONE (1) YEAR from date of end-user purchase.
Product must be sent postage prepaid and insured to Royal in accordance with
the warranty procedures outlined below. At completion of the repair, the consumer
will be responsible for return shipping charges from Royal, and for any parts or
services no longer covered under warranty.
This warranty does not apply to persons who purchased this product second-hand or used.
This warranty does not include adjustments, parts and/or repairs required by circumstances
beyond the control of Royal, including but not limited to fire or other casualty, accident, neglect,
abuse, misuse, abnormal use or battery leakage damages.
THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN.
AFTER THE PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN, THERE ARE
NO EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE
OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. Royal shall NOT be
held liable for CONSEQUENTIAL DAMAGES resulting from any failure, defect or malfunction
of this product. Some States do not allow limitations on how long an implied warranty lasts
and some States do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitations may not apply to you.
WARRANTY PROCEDURES
TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY:
Please do the following:
1.
Send a copy of your original sales receipt showing original purchase date along with
your mailing address and a note describing the nature of the problem to:
Royal Consumer Information Products, Inc.
Warranty Processing
P.O. Box 6786
Somerset, NJ 08875-6786 USA
Do Not Return the Product to This Address!
2.
You will receive a return authorization number within 7-12 business days from the date
your return request is received if it is determined that there is a basis for a replacement
product. The return authorization form you receive will list the return procedures,
applicable charges, if any, and the correct shipping address for the returned product.
PRODUCT SUPPORT HOTLINE:
For questions on use of this product or this warranty call 1-800-272-6229 (in Canada call
1-888-266-9380 or in Mexico call +(52-55)-53-33-1333), Monday through Friday during
normal business hours. You can also e-mail Royal at: [email protected]
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