33
5 Troubleshooting
GB
5
Troubleshooting
Before sending the appliance to the Royal
£
Appliance customer service, check if you might be able
to correct the malfunction yourself following the list below:
WARNING:
Never use a defective appliance. Always switch off the appliance and disconnect it from the mains
before starting troubleshooting
Z
Chapter 3.3, "Switching off and retracting power cord"
.
Fault
Possible cause
Solution
The appliance
doesn't run.
The plug is not connected to the
mains or the appliance is not
switched on.
Insert the plug into a mains socket and
switch on the appliance
Z
Chapter 3.1,
"Vacuum cleaning"
.
Socket does not carry current.
Test the vacuum cleaner on another socket
that you are sure is carrying current.
The power cord is damaged.
Have the cord replaced by the Royal
£
Appliance Customer Service, address
Z
Page 35, "Warranty"
.
The cleaning
result is
unsatisfactory.
The dust filter bag is full or
clogged.
Empty/clean the dust filter bag.
Nozzle, telescopic tube or suction
hose are clogged.
Remove the obstacle. If necessary, use a
long wooden stick (e.g. a broomstick) to do
this.
The power setting does not fit the
flooring.
Set the power to the setting suggested for
the flooring,
Z
Chapter 3.1, "Vacuum
cleaning"
, step 4.
The "carpet/hard floor" switch
(Fig. 1/10) is in the wrong position
for the particular type of floor.
Set the "carpet/hard floor" switch to the
correct position for the (Fig. 1/10) particular
type of floor,
Z
Chapter 3.1, "Vacuum
cleaning"
, step 5.
The attached nozzle does not fit
the flooring.
Attach the correct nozzle
Z
Chapter 2.3,
"Using further nozzles (accessories)"
.
The filter is dirty.
Change/clean the respective filter
Z
Chapter
4.4, "Changing the motor protection filter"
or
Z
Chapter 4.3, "Changing the hygienic
exhaust filter"
.
The appliance
makes unusual
noises.
Sucked-in objects are obstructing
the air stream.
Remove the objects. If necessary, use a
long wooden stick (e.g. a broomstick) to do
this.
M7030_gb.book Seite 33 Donnerstag, 3. Januar 2008 3:50 15
