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ERROR CODE DISPLAY AND SOLUTIONS

The display may show some error code in counting, which means there are some problems with the machine. Refer  

to the chart below to solve the error.

Most of the errors listed above may be caused by dust or dirt on the inside of the machine.

Keeping the machine clean is highly recommended (Please refer to MAINTENANCE OF THE

MACHINE - LOCATED ON PAGE8).

10

Error Code

Trouble Position

UV CHECK FAIL

UV Sensor

NL CHECK FAIL

Left Counting Sensor

NR CHECK FAIL

Right Counting Sensor

IRL CHECK FAIL

Left Double-Notes Sensor

IRR CHECK FAIL

Right Double-Notes Sensor

STACK CHECK FAIL

Note-Receiving Sensor

HOPPER CHECK FAIL

Note-Feeding Sensor

ENCODE disc CHECK FAIL

Width Sensor

Error Code

Reason and Troubleshooting

HALF

Half Sheet. 

Take the notes from the stacker. Press the “RESET” key to 

continue counting again.

DOUBLE

Double-notes. Take the notes from the stacker. Press the “RESET” key to 

continue counting again. If EA2 often appears, please adjust the position 

of the adjustment knob.

CHAIN

Jointed notes. Take the notes from the stacker. Press the “RESET” key to 

continue counting again.

JAM

Jammed notes. Turn off the machine. Remove the jammed note from the 

machine.

UV, MG, DD

Suspect note has been detected. Remove the note and press the “RESET” 

key to continue counting.

Summary of Contents for RBC-4500

Page 1: ...BILL COUNTER WITH VALUE COUNTING Owner s Manual Royal Sovereign International Inc Please read and retain these instructions To register your product please go towww royalsovereign com RBC 4500...

Page 2: ...nstructions for optimal use and proper care and maintenance for your product Please read this manual carefully before operating SAFETY INSTRUCTIONS 2 BOX CONTENTS PRODUCT VIEW 3 QUICK START GUIDE 4 CO...

Page 3: ...take apart the machine When service or repair is needed bring to a qualified service repair technician 5 When unplugging the power plug grip the plug to pull it out Pulling the cord may result in ele...

Page 4: ...DigitalDisplay Bill ReceivingVanes Hopper BillCounter PowerCord PRODUCT VIEW 3 BOX CONTENTS Control Panel...

Page 5: ...ure accurate bill counting The counting wheels in the bill counter will spin several times to ensure it is ready for use When the machine has completed its test run and 0 displays on the machine it is...

Page 6: ...of the counterfeit bill and display the error code on the preset display To use the magnetic counterfeit detection press the CF button twice Ultraviolet and Magnetic Counterfeit Detection To count wi...

Page 7: ...e MNL key insert the bills into the hopper and press the Enter Reset key Press the MNL key again to return to auto mode Value Counting The machine will total the number of bills by denomination and to...

Page 8: ...gh press number key 1 5 and select the sensitivity level then press RESET ENTER key 3 WARN COUNT SET Press the RESET ENTER key and enter the setting Press key and select the item you need YES means th...

Page 9: ...mends using Royal Sovereign Cleaning Cards RBC CLN to remove dirt dusts oils and other contaminates from bill counters With the machine on simply run the cleaning card through the machine like a bill...

Page 10: ...of the machine one notch to the left Repeat bill counting and adjust if problem continues Display shows miscount Hopper Tensionis too loose To tighten the tension please turn the bill thickness adjust...

Page 11: ...nsor IRR CHECK FAIL Right Double Notes Sensor STACK CHECK FAIL Note Receiving Sensor HOPPER CHECK FAIL Note Feeding Sensor ENCODE disc CHECK FAIL Width Sensor Error Code Reason and Troubleshooting HAL...

Page 12: ...arts will be the responsibilityof the purchaser Return defectiveproduct in originalpackaging to the addressbelow Royal Sovereign International Inc requires reasonableproofof your dateof purchasefroman...

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