Royal Catering RCWI-4G, User Manual, Page: 18 / 39

TROUBLESHOOTING
Problem Possible cause Action
The unit does not
turn on
No proper connection of the
unit
Check the correct
connection of the unit
Power switch off Turn on the unit with the
power switch
No current in the power
socket
Check voltage at power
socket
The fuse is damaged Contact the manufacturer's
service department.
Cooling chamber
temperature too
high
Incorrectly defined cooling
temperature
Perform chilling temperature
configuration
Too high frequency of
opening the unit door or
leaving the door ajar for a
long time
Check frequency and time of
door opening
Unit door not closed Check that the door is tight /
closed properly
Failure in power supply of
the unit
Reconnect the unit and wait a
minimum of 4 hours for the
cooling temperature to
stabilize
Cooling chamber
temperature too low
Incorrectly defined cooling
temperature
Perform chilling temperature
configuration
The unit generates
vibrations
Failure to level the unit
properly
Re-level the unit
Incorrect distance between
the rear panel of the unit
and the wall / object behind
it
Use the required safe
distance of 30 cm
x Restart the unit. If the
problem persists, contact the
manufacturer's service
department
Occurrence of
moisture inside the
unit chamber
Too high frequency of
opening the unit door or
leaving the door ajar for a
long time
Check frequency and time of
door opening
Lack of proper door closing Check that the door is tight /
closed properly