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FA ROTEX SC+HYC - 10/2009
Guarantee and conformity
Warranty conditions
1.
Warranty
ROTEX provides, for
–
the hot water storage tank
–
the electric immersion heater element
a warranty on material and fabrication faults, in addition to the existing legal guarantee period.
2.
. Duration of the warranty
The warranty period for the
–
3 years for the hot water storage tank
–
2 years for the electric immersion heater element
3.
Start of warranty
a)
The warranty period starts on the day of installation and issue of the installation and instruction certificate concerning
the items covered by the warranty.
b)
The warranty period starts no later than 6 months after the date of manufacture of the items covered by the warranty.
4.
Conditions for claims under warranty
Claims under the warranty will only be accepted if:
–
the unit has been used as intended and was installed properly in a verifiable manner by a qualified expert company,
–
the "Installation and Instruction Certificate" has been completed in full, the date and legally binding signature has been
added and it has been sent back to ROTEX without delay after the installation,
–
the unit has been serviced at regular intervals by an expert company in accordance with the relevant documentation and
has been cared for in accordance with the specifications.
5.
Scope of warranty
a)
For the first two years of the warranty period, ROTEX undertakes to repair the unit free of charge, or commission a
company or individual to repair the unit, where a material or manufacturing fault has resulted in a malfunction. Should
repair not be possible or be uneconomical, ROTEX is prepared to provide a new unit and to pay the removal and
installation costs involved.
No claim for reimbursement of additional consequential costs or damage may be derived from this.
b)
For the period after expiry of the first 2 years as per a), up to the expiry of the warranty period in accordance with
subparagraph 2, ROTEX undertakes to provide replacement parts for the repair free of charge.
The costs for fitting and removal and other consequential costs or damage will not be covered by ROTEX.
6.
Exclusions from the warranty
a)
Improper use, tampering with the unit and unqualified modifications immediately invalidate the warranty. The same
applies if the unit has not been verifiably properly maintained or taken care of.
b)
Dispatch and transport damage are excluded from the warranty.
c)
Unless agreed otherwise, the warranty does not cover reimbursement of consequential costs, in particular fitting and
removal costs or damage.
d)
Wearing parts (as defined by ROTEX) such as indicators, switches, fuses are not covered by the warranty.
7.
Final provisions
If certain specific provisions of this warranty declaration are, or become, void, then the validity of the remaining provisions
remains unaffected by this.
Status of warranty conditions March 2009.