34
7. Troubleshooting
Problem
Meaning
Remedy
It is not possible
– The jet (12) is plugged up.
– Clean jet thoroughly.
to draw hot water
or steam.
Too little milk foam – You are using the wrong kind
– Use cold milk with 15% fat content.
or liquid foam.
of milk.
Coffee just drips
– Milling is set too fine.
– Set the milling to a coarser setting
out.
(see page 23).
– Coffee is milled too fine.
– Use coarser milled coffee.
The coffee is
– Not the right type of coffee.
– Change the type of coffee.
missing its «foamy – The beans are not fresh ground. – Use fresh ground beans.
layer».
– The milling fineness is not right – Fix the milling fineness
for the coffee bean type.
(see page 23).
Loud noise from
– Foreign object in the milling
– Contact the Service Hotline
the coffee mill.
works, for example a pebble.
(see below). You can still use
ground coffee.
Decalcifying pro-
– The filter is programmed to ON. – Program the filter to OFF
gram will not start.
(see page 28).
lights up
– The on/off switch (2) ring blinks. – Let the coffee machine warm up to
– The coffee machine is too cold.
room temperature for a couple of
blink
hours.
light up
– The on/off switch (2) ring blinks. – Let the coffee machine warm up
– The coffee machine has not
to room temperature for a couple of
blink
reached operating temperature.
hours.
light up
– The on/off switch (2) ring blinks. – Please call our Service Hotline
– The brewing unit is blocked or
(see below).
blink
not in the right position.
If you are unable to fix the problem yourself, please call our Service Hotline: 062 787 77 00
