Problem
Reasons
Solutions
Too lower intensity
level for you
Use higher intensity level
The area is
neglected to treat
Do the treatment again
Unsatisfactory hair
removal effect
The product becomes
hot and humid during
use
When machine
overheating and
shutdown
This device has no
effect on your hair
color
Insufficient frequency
of this device
Your response to
light exposure is
slow
Normal Phenomenon
Product abnormalities
If your hair is light golden,
gray, red or white, the light
will not be effective
To remove all hair,
We recommend that you follow
the recommended treatment
plan
This product should be used
continuously for at least 6
months as it can still inhibit hair
regrowth during this period
No need to take any action
Recommend to repair or return
the product
When there is an abnormal situation or the fault cannot be eliminated, please contact
the after-sales customer service in your corresponding language in time. Please keep
your purchase invoice and warranty card, you need to bring these document when
your product does not work.
