Common Problem and Solutions
This chapter outlines the problems encountered when using this product. If you cannot
use the following information to solve the problems encountered, please contact the
customer service center of your country/region
Problem
Unable to turn on
the device
No illumination
Indicator does not
light up
Odor comes with
illustration
Unbearable
pain
during hair removal
After treatment,
the treated area
turns red
Reasons
The power supply is not
connected
Whether the temperature of
the host head and body is
too high, and whether the
host head is close to the
skin
Device malfunction
The flashing outlet is
covered by dust; there is
hair left on skin
Did not shave the hair on
the part to be treated
The part being treated is
not suitable for using this
product
Intensity level is too high
Damaged light outlet
Cooling function is not
opened
Slight redness is normal, it
is harmless to the body, and
will subside quickly
Solutions
Make sure the adapter or
power cord is plugged in
Wait for the machine to cool
down before using it; Put the
flashing outlet close to the skin
and wait for the light indicator
to flash
Check if the power supply is
working properly;Repair or return
the product immediately
Use alcohol cotton to clean up
the edge; make sure the hair is
shaved clean; Adjust to suitable
gear
Before using it, shave the hair on
the part to be treated. If shaving
causes skin irritation, wait for the
skin to recover before using the
product and use it in a
comfortable position
Do not use this product on the
inner labia, vagina, anus, nipples
and areola. Men do not use this
product around the eyes or
scrotum.
Lower the intensity lever
Repair or return the product
immediately
Press the cooling key to open
the cooling function
Suspend use for 48 hours,
and use the product after
the symptoms subsided;
If you have any questions,
please consult after-sales
customer service.
