Ross MB-650, User Manual

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MB-650 User Manual (Iss. 01) Service Information • 6–3
Warranty and Repair Policy
The MB-650 is warranted to be free of any defect with respect to performance, quality, reliability,
and workmanship for a period of one (1) year from the date of shipment from our factory. In the
event that your MB-650 proves to be defective in any way during this warranty period, Ross
Video Limited reserves the right to repair or replace this piece of equipment with a unit of equal
or superior performance characteristics.
Should you find that this MB-650 has failed after your warranty period has expired, we will repair
your defective product should suitable replacement components be available. You, the owner,
will bear any labor and/or part costs incurred in the repair or refurbishment of said equipment
beyond the ONE (1) year warranty period.
In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or
consequential damages (including loss of profits) incurred by the use of this product. Implied
warranties are expressly limited to the duration of this warranty.
This MB-650 User Manual provides all pertinent information for the safe installation and
operation of your MB-650. Ross Video policy dictates that all repairs to the MB-650 are to be
conducted only by an authorized Ross Video Limited factory representative. Therefore, any
unauthorized attempt to repair this product, by anyone other than an authorized Ross Video
Limited factory representative, will automatically void the warranty. Please contact Ross Video
Technical Support for more information.
In Case of Problems
Should any problem arise with your MB-650, please contact the Ross Video Technical Support
Department. (Contact information is supplied at the end of this publication.)
A Return Material Authorization number (RMA) will be issued to you, as well as specific
shipping instructions, should you wish our factory to repair your MB-650. If required, a
temporary replacement will be made available at a nominal charge. Any shipping costs incurred
will be the responsibility of you, the customer. All products shipped to you from Ross Video
Limited will be shipped collect.
The Ross Video Technical Support Department will continue to provide advice on any product
manufactured by Ross Video Limited, beyond the warranty period without charge, for the life of
the equipment.