19
Rosen Entertainment Systems
FREQUENTLY ASKED QUESTIONS
HOW DO I RESET MY SYSTEM?
Periodically the system may need to be reset.
Solution:
To RESET the system, turn the vehicle off or press and
hold the RESET button for 3 or more seconds. The RESET button is
located in the display pocket.
MY SYSTEM IS NOT RESPONDING TO COMMANDS
Periodically, the DVD system may receive conflicting commands from
a DVD or remote control. When this happens, the system may not re-
spond properly to the remote control, control buttons, or may be locked
up and not respond at all.
Solution:
The system needs to be RESET as described above.
Solution:
Replace the battery in the remote control.
MY AUDIO HAS STATIC ON THE RADIO
To receive audio over the radio, the radio must be tuned to a broadcast
station which is not in use by a local radio station.
Solution:
Set the FM Transmitter to an alternate radio station. Then
tune the radio to the newly selected station. (
see pages 7,15
)
MY DVD WILL NOT PLAY
Some DVDs will not play properly due to compatibility, dirt, rough
edges, damage to the disc or the system may be beyond its operating
temperature.
Solution:
Confirm the DVD is a compatible format.
(see page 9)
Solution:
Check and clean the DVD as needed.
Solution:
Use a pencil or soft wood to smooth the edge of the disk.
Solution:
Replace the DVD if scratched, cracked or warped.
Solution:
Allow the system temperature to return to normal operating
temperatures. This may take up to an hour after the air temperature
in the vehicle is at a comfortable level.
MY SYSTEM RESETS WHEN I START MY VEHICLE
Voltage levels while starting the vehicle can fall below the minimum
operating levels for the system.
Solution:
Ensure your battery is fully charged and in good condition.
Solution:
Avoid operating your system without the engine running for
periods longer than 10 minutes.
I CAN NOT GET AUDIO ON THE RADIO
To receive audio over the radio, the system must have SPEAKERS
ENABLE selected, and the radio must be tuned to the proper station.
Solution:
Press the SPEAKER button on the remote control to en
able the radio transmission.
Solution
:
Tune the radio to the proper FM station as directed in the
“Listening Over the Car Speakers” section of this manual.
(see page 15)
Solution
:
Reset the system
MY DVD WILL NOT EJECT
Damaged DVDs, incompatible DVDs or improper system installation
will prevent the DVD from ejecting and may lock up the system.
Solution:
Reset the system then quickly press EJECT while the disc
is spinning.
Solution:
Check the DVD for damage, replace the DVD if scratched,
cracked or warped.
Solution:
Confirm the DVD is a compatible format.
(see page 9)
I DO NOT HAVE HEADPHONE AUDIO
The headphone audio should be present at all times, unless MUTE is
on, or a DVD setting has been changed in the DVD Settings Menu.
Solution:
Press the MUTE button to enable the audio and turn the
MUTE OFF.
Solution:
Confirm that the headphones are turned on, and the ON
LED indicator is illuminated. Change batteries if needed.
Solution:
Check the DVD settings and restore them to FACTORY
SETTINGS if needed.
MY PICTURE FREEZES
Damaged or incompatible DVDs will cause the system to freeze and
lock up the system.
Solution:
Check and clean the DVD as needed.
Solution:
Replace the DVD if scratched, cracked or warped.
Solution:
Confirm the DVD is a compatible format.
(see page 9)
Solution:
Allow system to return to normal operating temperature.
Solution:
Reset the system.
