SERVICE INFORMATION
12
ULTRAMATRIX AV HD INSTALLATION AND OPERATIONS MANUAL
Service Information
Maintenance and Repair
This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or
maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized
repair center. This Return Authorization number must appear on the outside of the shipping container. See
Limited Warranty for more information.
When returning a Unit, it should be double-packed in the original container or equivalent, insured and shipped
to:
Rose Electronics
Attn: RA__________
10707 Stancliff Road
Houston, Texas 77099 USA
Technical Support
If you are experiencing problems, or need assistance in setting up, configuring or operating your product,
consult the appropriate sections of this manual. If, however, you require additional information or assistance,
please contact the Rose Electronics Technical Support Department at:
Phone: (281) 933-7673
E-Mail: [email protected]
Web: www.rose.com
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday through Friday.
Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose
Electronics Technical Support Department.
