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TROUBLESHOOTING
Additional help and information can be found on our website at www.rosco.com or by contacting Rosco or your
local Rosco dealer.
Machine works via the
Remote Control Panel, but
not from DMX
Machine has overheated and internal
thermal fuse is blown
Machine is not turned on
Machine is in Standby mode
No power at AC cable inlet
Problem
Probable Cause(s)
Suggested Remedy
Machine will not produce
haze when Fog Button
is pressed
Machine not turned on
Haze output is weak
Machine does not
heat up
Main fuse is blown
Machine not at operating temperature
Fog level set to zero
Haze output control is too low
Fluid filter above fluid line
Machine requires priming
Heat exchanger is clogged
Machine produces haze
intermittently when Fog
Button is not pressed
Timer is engaged
DMX address setting incorrect
Poor DMX connection
DMX causes machine to
respond eratically
DMX level is not high enough.
0-10% = no activity.
Fan is running at maximum
speed even though my
DMX is at zero.
DMX level of channel 2 is not high
enough. 0-10% = maximum fan speed.
Incorrect channel patch at console
Output level on the Remote Control
Panel is higher than the output level
received via DMX
DMX interference due to non-
terminated signal
Raise the DMX level to 11%-100%. Review
the chart in the DMX Operation section of
the manual.
Contact nearest Service Center for repair
Ensure Main Power Switch is on
Press Standby Button on The Remote Control
Panel. Red Power Indicator light on the
Remote Control Panel will illuminate.
Check to make sure machine is plugged in
properly. Check the circuit breaker.
Contact nearest Service Center
for repair
Ensure Main Power Switch is on
Wait 7-10 minutes until green Ready
Indicator light illuminates
Rotate Fog Level Knob clockwise
Rotate the Fog Level Knob clockwise or set
DMX level between 11%-100%
Ensure filter is submerged
See the Priming the System section of
the manual
Contact nearest Service Center for repair
Turn timers off by pressing Timer Button.
Green Timer Indicator light should not
be illuminated.
Check DMX address and make sure to press
the “Set” button on the DMX Panel after the
proper address has been dialed-in
Check DMX cables and connections
Raise the DMX level to 11%-100%. Review the
chart in the DMX Operation section of
the manual.
Review console patch
Machine observes “highest takes precedence”
logic. Rotate the Fog Level Knob on the
Remote Control Panel counter-clockwise
to zero.
Insert a DMX Terminator (not included) into the
DMX-OUT port on the back of the machine.
