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Crema is not perfect?
Finding
Possible cause
not enough crema
powder is too coarse, powder is not compressed enough, beans are too old, cup
or machine is dirty
crema is too dark
beans are too old, powder is too coarse, powder is not compressed enough
crema is too light
beans are too old, powder is too coarse, powder is not compressed enough
crema is not firm
cup is too cold or too hot, water pressure is too low
First aid ...
Finding
Cause and troubleshooting
quickly blinking
temperature pilot lamp
water tank is empty
Refill the water tank, afterwards bleed the system by dispensing hot water!
water tank is not inserted correctly
Insert the water tank as far as it will go on the gasket, afterwards bleed the
system by dispensing hot water!
air in the system
Bleed the system by dispensing hot water!
filter cartridge is not soaked enough
Lay the filter cartridge in water for at least 15 minutes, afterwards insert it
according to instructions!
water filter is blocked
Remove the water filter from the tank and start dispensing water without filter.
If the supply is ok, the filter cartridge must be exchanged.
rotary knob is not in correct position
Turn the rotary knob to the right or left as far as it will go!
blinking
temperature pilot lamp
no fault
The appliance heats up!
the appliance blinks longer than 3 minutes
Bleed the system by dispensing hot water!
slowly blinking
temperature pilot lamp
no fault
The appliance is in power save mode without heating function of the thermo-
block! Activate the appliance by shortly tipping the “1 cup“ or “2 cup” switch
permanently glowing
temperature pilot lamp
no fault
The thermoblock is heated up and the appliance is ready for use!
pump generates loud pump noise
water tank is empty during hot water/steam supply
Refill the water tank, afterwards bleed the system by dispensing hot water!
milk froth is not satisfying
milk is too warm
Use refrigerated milk!
unsuitable vessel
Use a suitable stainless steel pot!
nozzle holes are blocked
Clean the nozzle thoroughly!
