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WARRANTY
We build one mean battery and we back them with comprehensive warranties that lead
the industry in length of coverage. We’re confident that our batteries will perform time
after time, year after year. However, should a problem arise, you may be assured that
you’re covered better than any other battery warranty in the business.
Surrette Battery Company warrants that Rolls-branded batteries sold by it are quality
tested, merchantable and free of defects in workmanship and material at the time they
are shipped from the Company’s factory.
In the event that the Company makes a drop shipment to a distributor’s customer, that
customer must be instructed to perform an inspection of the goods BEFORE signing the
delivery slip. The Company is not responsible for damaged product reported after
shipment has been signed “Received in Good Condition”.
NOTE: ALL SHIPMENTS SHOULD BE THOROUGHLY INSPECTED FOR DAMAGE BEFORE
SIGNING THE DELIVERY SLIP.
The Company will replace or, at its option, repair any Rolls Battery sold by it that fails to
conform to the warranty stated above on a NO CHARGE BASIS. For warranty terms,
conditions and model-specific details, please refer to the warranty document found on
the Rolls Battery website.
A copy of the
Rolls Battery Warranty Claim Form & Battery Test Sheet
is also available for download in PDF format.
To claim a manufacturing warranty, proof of purchase must be presented, showing the
date of purchase and the battery’s model & date of manufacture (date code). A
completed
Rolls Battery Warranty Claim Form & Battery Test
Sheet must also be
provided. Upon review, it may be necessary to have the battery returned to the
manufacturer or inspected and tested by an authorized battery outlet for actual defect.
All valid claims must be approved by Rolls Battery Technical Support before
replacement product may be issued.
The warranty does not cover shipping damage, cracked covers, cracked cases, bulged
cases from heat, freezing or explosion, discharged batteries or the use of undersized
batteries damaged from electrical equipment. This warranty covers only manufacturing
defects.
The Company makes no warranty with respect to its batteries other than the warranty
stated above. All implied warranties of merchantability and all expressed and implied
warranties of any other kind are hereby excluded.
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