Q.
Q.
Q.
A.
A.
A.
When closing the door it came
into contact with an obstacle
and I didn’t stop the door in
time, now it will not open.
My receiver box keeps
making a beeping noise
when I use it.
When closing the door it
came into contact with
an obstacle and I stopped
the door and pulled the
obstacle out of the way
but the door dropped and
now it will not move.
Check to make sure the security straps are ok and are not broken or
out of shape. Can the straps bend back on themselves? If this is the
case, you will need to contact the office to purchase some more.
The safety edge unit gives off 4 beeps to warn you that the batteries in
your base rail unit are getting low on power, please replace with 2 new
AA cells.
1
Can you open the door by using the winding handle? If so, then try the
buttons on the box inside the garage after winding, if the door still will
not work then you will need to contact the office as the safety brake on
your door has engaged and has damaged the switch. This will need to
be re-engaged or, if broken, replaced.
2
If you can’t wind the door up, check to make sure the security straps
are ok and are not broken or out of shape. Can the straps bend back
on themselves? If this is the case, you will need to contact the office to
purchase some more.
TROUBLESHOOTING
Rollerdor RD55 and RD77 Roller Garage Door User Guide
Q.
A.
I have pressed the button
on my handset and the
door started to close but
keeps opening again.
1
Check to make sure there are no obstructions in the way of the curtain
and that the guide runners are clear of debris and have not been
damaged or dented.
2
The safety edge on the door can sometimes think that strong winds
are an obstruction and as such will re-open. If the door will not close
then activate the hold to run function on your handset or receiver
box to close the door and then return to it another day to make sure
it is working OK. If this keeps happening contact the office as the
sensitivity on your safety edge may need adjusting.
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