Roland SC-545EX Print&Cut User Manual Download

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Chapter 7: What to Do If...

Jammed media may damage or soil the print heads. Be sure to perform head cleaning first before sending the printing data.

7-1 What to Do If...

The Media Becomes Jammed

If [MOTOR ERROR : TURN OFF POWER] Appears and Operation Stops

Follow the steps below to clear the error.

Press the [POWER] key to switch off the sub power.

Remove the jammed media. Cut off any creased or torn portions.

Press the [POWER] key to turn on the sub power.

Correct whatever caused the media to jam.

(For example, if thick media has been loaded, then adjust the height of the print heads.)

Load the media and carry out setup.

Press the [CLEANING] key to perform head cleaning and a printing test (see "5-1 Cleaning the Print
heads").

Send the printing or cutting data and perform printing or cutting.

Summary of Contents for SC-545EX Print&Cut

Page 1: ...fications of this product are subject to change without notice The operation manual and the product have been prepared and tested as much as possible If you find any misprint or error please inform us...

Page 2: ...e RELEVANT DIRECTIVE EC LOW VOLTAGE DIRECTIVE 73 23 EEC EC ELECTROMAGNETIC COMPATIBILITY DIRECTIVE 89 336 EEC WARNING This is a Class A product In a domestic environment this product may cause radio i...

Page 3: ...e Environment Where Installed 32 1 6 Installing the Blade 33 Installing a Blade 33 Removing a Blade 35 Chapter 2 Basic Operation 37 2 1 Examples of Operations with This Machine 38 2 2 Switching the Po...

Page 4: ...Printing Starts 70 Setting the Start Location 70 4 4 Setting the Margins 72 Setting the Margins in the Feed Direction 72 4 5 Making Corrections for Printing 73 Feed Correction 73 Bidirectional Correct...

Page 5: ...nus Flowchart 98 6 2 Description of Menus 104 6 3 Description of Keys 108 Chapter 7 What to Do If 111 7 1 What to Do If 112 The Machine Doesn t Run 112 Clean Attractive Printing Is Impossible 113 Medi...

Page 6: ...through the use of ECO SOL INK Built in Print Server This machine has a built in print server Roland PrintServer as a network interface When you use the print server you can send printing data to the...

Page 7: ...ust be unplugged from the outlet About the Symbols Do not disassemble repair or modify Doing so may lead to fire or abnormal op eration resulting in injury Do not use while in an abnormal state i e em...

Page 8: ...by pulling the cord may damage it leading to fire electrical shock or electro cution Do not allow liquids metal objects or flammables inside the machine Such medias can cause fire Store ink cartridges...

Page 9: ...sure to install the drain bottle Otherwise discharged fluid may leak from the machine Do not place hands within the space to the front of the unit while in opera tion Doing so may result in injury Do...

Page 10: ...ion to prevent machine breakdown or malfunction and ensure correct use Indicates a handy tip or advice regarding use Do not place hands within the space to the front of the unit while in operation Ink...

Page 11: ...des symboles Ne pas d monter r parer ni modifier D monter r parer ou modifier l appareil ris que de provoquer un incendie ou de causer un fonctionnement anormal entra nant des blessures Ne pas utilise...

Page 12: ...un autre fil risque de provoquer un incendie ou une lectrocution Ne pas utiliser si le fil ou la fiche lectriques sont endommag s ne pas brancher dans une prise mal fix e N gliger de suivre cette con...

Page 13: ...Pour entreposer temporairement l encre us e la placer dans un solide contenant scell par exemple un contenant en m tal et un r servoir en poly thyl ne et fermer herm tiquement Les fuites d encre us e...

Page 14: ...possible de se br ler Ne pas toucher l extr mit de la lame avec vos doigts Une n gligence ce niveau pourrait provoquer des blessures Ne pas toucher le bout de la lame s paratrice avec les doigts Une n...

Page 15: ...dans l espace devant l l ment quand celui ci est en marche La cartouche d encre Int rieur de le couvercle de l imprimante Avant L encre et l encre us e sont inflammables Les garder loin de toute flam...

Page 16: ...14...

Page 17: ...15 Chapter 1 Getting Started This section describes what to do when you first open the packing carton including installing the machine and connecting it to a com puter...

Page 18: ...olts Small 8 Washers 6 Hexagonal wrench 1 Pipe 1 Stoppers 2 Blade 1 Drain bottle 1 Software RIP 1 User s manual 1 Replacement blade for separating knife 1 Roland PrintServer CD ROM 1 Blade holder 1 Pi...

Page 19: ...er 1 Getting Started 1 2 Part Names POWER Front View Front cover Loading lever Cover Operation panel Cover Ink cartridge ports Drain bottle RJ 45 Ethernet connector Main power switch Rear View Power c...

Page 20: ...the Front Cover Media clamp Display TEST PRINT key SETUP key CLEANING key TEST CUT key MENU key ENTER key PAUSE key PAUSE LED BASE POINT key BASE POINT LED POWER key SETUP LED Operation Panel 1 Arrow...

Page 21: ...r The numerals flash when only the power switch for the print heater is switched on The numerals remain steadily lit when the print heater power switch and the sub power are both switched on Key Press...

Page 22: ...erwise the machine or the stand may fall resulting in injury Install in a level and stable location Otherwise the unit may tip over and cause injury Use care to avoid pinching the fingers when placing...

Page 23: ...d legs with your hand attach the left and right hand casters 2 Set the stand upright so that the casters are at the bottom and place the machine on the stand The front and rear of the stand are as sho...

Page 24: ...22 Chapter 1 Getting Started 1 3 Assembling and Installing 3 Use the included large bolts to secure the machine to the stand Three places each on the left and right Washers Bolts Large...

Page 25: ...on the stopper first 3 Attach the two shafts and engage the brake Install the shafts so that the one with the stopper is in front of the back of the machine Tighten loosely with the screws Shaft Stopp...

Page 26: ...Insert the drain tube securely into the bottle stand Leave the drain bottle attached at all times removing it only when moving the machine or disposing of collected ink When you remove the stopper fro...

Page 27: ...from the drain bottle Attach the drain bottle to the back of the machine For more information about how to dispose of discharged ink 5 5 Disposing of Discharged Ink When the level of collected fluid...

Page 28: ...ia 9 Attach the retainer you removed in step 7 Retainer Front 2 Peel off the tape 7 Remove the retainer 6 Peel off the tape and remove the packing Rear 1 Remove packings Packing Packing If the screw f...

Page 29: ...ause fire Rear Power Connector Be sure to use an electrical outlet for the power supply Also do not connect multiple electrical loads on a single electrical outlet Low or unstable voltage may result i...

Page 30: ...k environment For more information see the Roland PrintServer Network Settings Guide Cables are available separately One which you are sure matches the model of computer being used should be selected...

Page 31: ...ring the Cable Pass the cable through the established location making sure that it does not touch the loaded media If the cable touches the media during printing media feed may be obstructed resulting...

Page 32: ...the ink cartridge and make it unusable When installing and removing an ink cartridge do not rush Detach the cartridge gently Sudden movement when detaching may cause ink to be spilled Use only ECO SO...

Page 33: ...ges are inserted and removed while the operation is in progress Follow the messages on the display to carry out the procedure Cleaning may take some time 6 When cleaning ends the following message app...

Page 34: ...n the scanning direction the direction of movement of the carriage during printing and cutting 1 Press the MENU key and press the key to make the following screen appear on the dis play 2 Pull back th...

Page 35: ...wing screen appear on the display When the screen shown in the figure appears the print head carriage simultaneously moves to the left 5 Open the front cover loosen the screw in the figure MENU REPLAC...

Page 36: ...e blade holder upward to make sure it does not come loose 8 Close the front cover and press the ENTER key Insert the blade holder until the collar is flush with the carriage Be sure to support the too...

Page 37: ...the following screen appear on the display When the screen shown in the figure appears the print head carriage simultaneously moves to the left 3 Open the front cover loosen the screw in the figure a...

Page 38: ...36...

Page 39: ...37 Chapter 2 Basic Operation This describes the sequence of basic operations from switching on the power to performing printing or cutting...

Page 40: ...on the settings used to send the data from the raster image processor RIP For information on how to make the RIP settings refer to the documentation for the RIP you re using For detailed information...

Page 41: ...off the main power be sure to hold down the POWER key for one second or longer to switch off the sub power If the printing carriage stops while over the platen press the POWER key to reset the power...

Page 42: ...tching Off the Power at the End of the Day Press and hold down the POWER key for one second or longer to switch off the sub power The POWER LED goes out Leave the pinch rollers raised when not in use...

Page 43: ...to install the shafts when loading roll media Otherwise the roll may fall and cause injury Load roll media at the proper position Otherwise the roll may fall resulting in injury 2 in 3 in Media flange...

Page 44: ...e pinch rollers change according to the size of the media that is loaded Refer to 8 1 Media Conditions and see Acceptable Media Width The stickers on the rail portion are guides for positioning the gr...

Page 45: ...ween the media and the platen and the media is stretched taut To ensure that the media take up is not crooked clear of items such as the media clamps that may obstruct media feed 9 With the media pull...

Page 46: ...pinch rollers and make sure they are aligned at the correct positions W 1234 mm Top menu PINCHROLL ERROR INVALID LEFT POS SETUP SHEET ROLL If cutting is to be performed from the edge of the media sele...

Page 47: ...media check the following points Front View Align the front edge of the media with the location shown in the figure Rear View Remove the shafts and roll media at the back of the unit Displaying Menu...

Page 48: ...eight of the head When you move the lever the machine beeps and the screen display changes Position 1 low One beep Position 2 middle Two beeps Position 3 high Three beeps 5 Close the front cover The p...

Page 49: ...After about 1 m 3 ft of media has been fed check the positioning of the media clamps If the media looks like it may come loose from the media clamps adjust the positioning of the media clamps The med...

Page 50: ...UP LED is lighted hold down the SETUP key for at least one second 3 Move the loading lever toward the back of the unit The pinch rollers rise to release the media 4 Remove the media Depending on the c...

Page 51: ...ia to rub against the heads which may result in a paper jam or damage to the heads The print heads may be left uncapped that is the print head carriage may remain over the platen If the machine is all...

Page 52: ...arry out head cleaning to restore the head to its normal state 1 Press and hold the TEST PRINT key for at least one second to carry out a printing test The test pattern is printed 2 If dot drop out is...

Page 53: ...a blade is installed and the front cover is closed The SETUP LED is illuminated Pressing the SETUP key detects the width of the media and displays the printable width Do not open the front cover Openi...

Page 54: ...he cutting conditions For cutting speed blade force and blade offset press the CUT CONFIG key and set the cutting conditions Refer to 6 1 Menus Flowchart For amount of blade extension refer to the fol...

Page 55: ...s been set to COMMAND the program s settings for the cutting condi tions take priority To give priority to the cutting conditions set on the machine turn off the program settings or set the CUTTING PR...

Page 56: ...lers or the blade may smudge the printed surface during cutting Setting the drying time on the RIP you re using lets you start cutting after waiting for a fixed interval For information on how to make...

Page 57: ...mm 3 9 16 in before the next print start position You can set the margin value with the RIP you re using For information on how to make the setting refer to the docu mentation for the RIP you re using...

Page 58: ...orm alignment for printing and cutting 1 Reload the media Press the SETUP key to display the top screen 2 Move the center of the blade to a position over the lower right crop mark the base point then...

Page 59: ...ossible If this is the case then perform alignment manually For more information refer to the next section Aligning Manually Lengthy media in particular is prone to large error due to warping and the...

Page 60: ...n crop marks cannot be detected automatically you perform alignment manually 1 Set the location of the origin point Use and to move the center of the blade to above the lower right crop mark Use the T...

Page 61: ...59 Chapter 3 Using the Print Heater This section describes how to print and cut while using the print heater and the like...

Page 62: ...the Print Heater The print heater is connected to the sub power for the printer The print heater operates only when both the power switch and the sub power are switched on When the temperature displa...

Page 63: ...idth of about 1 m 40 in or More We recommend using media having a width of about 1 m 40 in or more Media of narrower width may take a long time to heat or may fail to reach the preset temperature Also...

Page 64: ...e quality when performing printing is 20 to 32 C 68 to 89 6 F When the ambient temperature is less than 20 C the media doesn t heat up enough to ensure acceptable quality In such cases set the preset...

Page 65: ...edia To Perform Cutting Only Before performing cutting switch off the print heater and allow the platen to cool sufficiently Do not use the media clamps during cutting Using crop marks when performing...

Page 66: ...64...

Page 67: ...65 Chapter 4 A Wide Variety of Operations This section describes a wide variety of operations and functions grouped by task...

Page 68: ...shipping the machine Do not allow a removed ink cartridge to sit out for any length of time Doing so may result in clogging of the heads If ink runs out replace immediately with an ink cartridge desi...

Page 69: ...ion is stopped or paused 1 Remove the ink cartridge from the ink cartridge port 2 Gently shake the new cartridge 3 Insert the new ink cartridge Ink cartridge ports Be sure to use genuine ECO SOL INK c...

Page 70: ...whether the selection for EMPTY MODE under INK CONTROL is set to CONT or to STOP The default setting is STOP When Set to STOP Pause STOP causes operation to pause immediately when ink needs to be rep...

Page 71: ...he amount of remaining ink for ink car tridges 1 through 8 3 Continuing by pressing the key lets you check the amount of remaining ink for ink car tridges 9 through 12 Much Little Remaining ink In sit...

Page 72: ...of forward and backward movement and the scan direction the direction of movement of the print head carriage Next printing Margin setting on the computer Feed direction start location Scan direction...

Page 73: ...nting do not use the key as much as possible to pulling back the media Otherwise the following may occur The pinch rollers may pass over the printed surface and smudge the ink The grit rollers may lea...

Page 74: ...s for the margins refer to the documentation for the RIP you re using Next Printing Margin Setting made using the software RIP First Printing Printing area for the next printing operation When a media...

Page 75: ...ear on the display 7 Use the and keys to set the value then press the ENTER key Perform correction to ensure uniform dot spac ing If there are gaps in the test pattern reduce the value If there are ov...

Page 76: ...play 3 Press the ENTER key to start printing a test pattern After the printing test has finished the media is fed to a position that lets you to view the test pattern 4 Check the test pattern and choo...

Page 77: ...ou can save up to eight types Saving different adjustment values for different types of media lets you load the adjustment value simply and easily when you change the media type Saving an Adjustment V...

Page 78: ...atching If the machine s setting environment temperature and humidity changes run the ENV MATCH menu item to auto matically adjust the machine to a state optimized to the environment where it is insta...

Page 79: ...are mark automatically While automatic adjustment is in progress the follow ing message appears on the display 6 When the following message appears auto matic adjustment is finished Before you run PRI...

Page 80: ...make the following screen appear on the display 4 Press the ENTER key to print and cut the test pattern 5 From the test pattern read the value at the lo cation shown in the figure The SETUP LED light...

Page 81: ...ED SETTING 7 Press the key to make the following screen appear on the display 8 Enter the correction value read in step 5 Select the correction value with the key and press the ENTER key 9 Repeat step...

Page 82: ...t transmission of printing instructions from the computer 3 Hold down the SETUP key for one second or longer Any remaining data is cleared Pausing Printing or Cutting Operations Press the PAUSE key Th...

Page 83: ...screen appear on the display 4 Press the key to make the following screen appear on the display Use the and keys to set the amount of media remaining then press the ENTER key 5 Press the MENU key the...

Page 84: ...rformed automatically 3 After cleaning has finished hold down the POWER key for 1 second or longer to switch off the sub power The POWER LED lights up Even when not in use keep the machine in an envir...

Page 85: ...83 Chapter 5 Maintenance This section describes how to clean the print heads daily care and maintenance and the like...

Page 86: ...key and press the key to select the printing head group to clean Press the ENTER key to start head cleaning Also holding down the CLEANING key for at least one second starts head cleaning for all hea...

Page 87: ...ing test to check the results If Performing POWERFUL Cleaning Several Times Does Not Correct the Drop out Problem If performing cleaning several times at the POWERFUL menu does not correct the image d...

Page 88: ...ER key 3 Press the and keys to select CLEAN ING 4 Press the ENTER key The screen shown in the figure appears and the print head carriage moves to the middle of the left cover 5 Make sure the screen sh...

Page 89: ...g stick 9 Clean the rubber caps and the area around them Use a cleaning stick to wipe off any buildup of dust or grime from the rubber caps If there is dust on the sponges wipe it off with the cleanin...

Page 90: ...POWER key to switch on the sub power 14 Load media and carry out a printing test Examine the results of the printing test and make sure that all dots are printed attractively If necessary perform hea...

Page 91: ...and take it off the hook 4 Remove the wiper 5 Install the new wiper Use the tweezers to press the area shown in the figure and engage the wiper on the hook 6 Follow steps 11 through 13 in 5 2 Cleanin...

Page 92: ...securely Cleaning the Pinch Rollers Moisten a cloth with neutral detergent diluted with water wring dry and wipe gently Cleaning the Front Cover Use a cloth moistened with water then wrung well and w...

Page 93: ...r dance with regional laws and regulations The POWER LED goes out Drain bottle When the discharged ink is within this range dispose of it If discharged ink is allowed to exceed this range it may spill...

Page 94: ...the old blade 5 Replace with a new blade 6 Support the tool securing screw from below and install the blade holder Insert the blade holder until the collar is flush with the carriage 7 Tighten the to...

Page 95: ...fe 5 Install the separating knife 6 Close the front cover and press the ENTER key 1 Loosen the screw until it slips out 2 Grasp the screw portion and slowly pull it out in the direction of the arrow I...

Page 96: ...rtridges Ink discharge and washing are performed over the course of several minutes When the process ends the sub power is switched off This procedure requires four unused cleaning cartridges 5 Turn o...

Page 97: ...ng and refer to Step 4 Remove the Protective Media 5 Lower the roll media from the printer and de tach the shafts If necessary also detach the left and right arms and the stand The machine is now read...

Page 98: ...96...

Page 99: ...97 Chapter 6 Menus and Keys This section contains a flowchart of the menus and describes the operation panel keys and the menu items...

Page 100: ...SE is DISABLE PRESS SETUP KEY W1000mm NOW PROCESSING Top menu Press the ENTER key to enable the setting Use or to select Press the ENTER key to enable the setting Use or to select Roland SC 5405EX ECO...

Page 101: ...ss the ENTER key to perform head cleaning 6 1 Menus Flowchart MAINTENANCE CLEANING MAINTENANCE WIPER REPLACE Move to the previous menu screen or the next menu screen Select the value for a setting Mov...

Page 102: ...he CALIBTATION menu H4 H5 H6 0 0 0 FEED SETTING 1 0mm 1 0mm PRINT CUT ADJ FEED SETTING SCAN SETTING 1 0mm 1 0mm PRINT CUT ADJ SCAN SETTING PRINT CUT ADJ AUTO HIGH MIDDLE LOW ENABLE DISABLE SETTING No...

Page 103: ...TING ADJ SCAN SETTING INK CONTROL EMPTY MODE EMPTY MODE CONT STOP INK CONTROL PUMP UP INK CONTROL HEAD WASH SETTING 0 10 0 10 FEED SETTING 0 10 0 10 SCAN SETTING 0 10 0 10 PRINTING ADJ SETTING 2 00 to...

Page 104: ...V MATCH MENU PREFEED PREFEED DISABLE ENABLE MENU CUTTING PRIOR CUTTING PRIOR COMMAND MENU SCAN INTERVAL menu To the INK REMAINING menu MENU REPLACE KNIFE DISABLE ENABLE COMMAND MENU mm INCH MENU VACUU...

Page 105: ...CLEANING A POWERFUL HEAD CLEANING B POWERFUL HEAD CLEANING C MEDIUM HEAD CLEANING C POWERFUL Press TEST PRINT key at least one second during these screens appeared test print start MENU INK REMAINING...

Page 106: ...rifying the adjustment SETTING NO 1 SETTING NO 2 SETTING NO 3 SETTING NO 4 This sets the correction value LOAD PRESETTING This loads adjustment values set in memory 1 through 8 SAVE PRESETTING This ta...

Page 107: ...y replacing the cartridge Note however that the colors of an image in progress may no longer match perfectly When performing long printing re place with sufficient ink cartridge to print PUMP UP Drain...

Page 108: ...or the various settings see the Default value entry for each menu setting in this section This prints the current status of settings and other system informa tion This performs automatic adjustment on...

Page 109: ...ADING Also when sheet media is loaded that is when SETUP SHEET is set to PIECE the amount of media remaining is set automatically and so this menu is not displayed This prints the amount of media rema...

Page 110: ...ng the conditions for cutting You can set the values for blade force cutting speed blade offset compensation and tool movement speed when raising the tool For more information see 6 1 Menus Flowchart...

Page 111: ...down for one second carries out cleaning for all the heads After cleaning carry out a printing test to make sure there are no problems Holding down this key for 1 second or longer performs a cutting...

Page 112: ...110...

Page 113: ...111 Chapter 7 What to Do If This section describes error messages that may appear on the dis play and how to resolve problems that can occur during operation...

Page 114: ...p menu displayed If the top menu isn t displayed printing doesn t start even when data is sent from the computer Press the SETUP key and display the top menu Is the PAUSE LED illuminated If the PAUSE...

Page 115: ...Coarse Has feed correction been performed Correcting the amount of feed improves the dot positioning accuracy in the feed direction which can help enhance image quality If the type of media was chang...

Page 116: ...then adjust the height of the print heads refer to 2 3 Loading Media and see When Loading Thick Media Only When Printing When the height of the print head has been adjusted it is necessary to perform...

Page 117: ...if the media expands or contracts If this happens try performing printing with crop marks then setting the base point and one or more align points and performing cutting This corrects for expansion an...

Page 118: ...Press the POWER key to switch off the sub power 2 Remove the jammed media Cut off any creased or torn portions 3 Press the POWER key to turn on the sub power 4 Correct whatever caused the media to jam...

Page 119: ...heads may become clogged or even damaged Capping the Print heads 1 Make sure the main power is switched off then open the cover on the right side of the machine 2 Open the front cover and move the pri...

Page 120: ...Do If 5 When the print head carriage comes into con tact with the caps rotate the pipe one or two turns more Make sure the print head carriage and the caps are touching then contact your authorized R...

Page 121: ...t resumed Repeat printing from the beginning Replace the empty ink cartridge Insert the specified ink cartridge Take out the specified ink cartridge Insert the specified cleaning cartridge Take out th...

Page 122: ...replacing the media with large media or changing the positions of the pinch rollers then send the data again To continue performing output without correcting this press the ENTER key At this time the...

Page 123: ...temperature of the area where installed then switch on the power Press any key to cancel the message Allow the unit to stand for about 40 minutes then resume operation Check the number shown on the di...

Page 124: ...122...

Page 125: ...123 Chapter 8 Specifications...

Page 126: ...5 mil C Maximum diameter for roll media 180 mm D Paper tube core inner diameter 50 8 mm or 73 2 mm 2 inches or 3 inches Maximum weight for roll media 20 kg 44 lb Other conditions Media such as the fol...

Page 127: ...so as to form equally spaced intervals along the width of the media Approx 410 mm 16 1 8 in Approx 405 mm 15 15 16 in Approx 605 mm 23 13 16 in Approx 605 mm 23 13 16 in Approx 805 mm 31 11 16 in App...

Page 128: ...ut 0 06 in 90 mm about 3 9 16 in Pinch roller left 75 mm 3 in If the material configuration is EDGE or PIECE 10 mm 3 8 in Approx 1 5 mm about 0 06 in Printing or cutting coordinates origin 0 0 75 mm 3...

Page 129: ...ing Continuous Printing The media cutoff location that is used when a media cutoff command is sent from the computer is determined as follows Start of the next printing operation End of printing Locat...

Page 130: ...he media is not cut through completely even when the tool force is increased by 50 to 60 gf more than the tool force values shown below it means that the useful life of the blade has ended Replace wit...

Page 131: ...and Serial Number Labels Serial Number This is require when you seek maintenance servicing or support Never peel off the la bel or let it get dirty Power Rating Use an electrical outlet that meets th...

Page 132: ...984 in step Error of less than 0 3 of distance traveled or 0 3 mm whichever is greater Error of less than 0 3 of distance traveled or 0 3 mm whichever is greater Error of less than 0 4 of distance tra...

Page 133: ...5 Provided that media length is under 3000 mm Temperature 25 C Excluding possible shift caused by expansion contraction of the media and or by reloading the media 6 Media type Roland SV G 1270G No la...

Page 134: ...132...

Page 135: ...R2 041129...

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Roland SC-545EX Print&Cut, User Manual

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