Roland A-49, Owner'S Manual

Page: 44 / 56

Troubleshooting
44
Problem Confirmation Resolution
Cannot play back
or record
Is the driver installed? Install the driver (p. 13).
Are the software’s input device and output
device configured?
Select the A-49 as the input and output
device (p. 19).
Is the unit’s POWER indicator off?
Make sure that the unit is connected to the
computer correctly.
If the problem is not resolved, reinstall the
driver (p. 48).
Is the sound module connected to the MIDI
OUT cable receiving MIDI signals?
Confirm the settings of the sound module.
Is there another program using the unit?
Exit all programs that are using the unit,
disconnect the unit’s USB cable, and then
reconnect it.
If the problem is not resolved, reinstall the
driver (p. 48).
Did the computer enter standby (suspend)
mode, hibernate mode, or sleep mode while
the unit was connected?
Exit all programs that are using the unit,
disconnect the unit’s USB cable, and then
reconnect it.
If the problem is not resolved, restart the
computer.
Did you disconnect and reconnect the USB
cable while using the unit?
Was the unit connected to the computer while
the computer was starting up?
Connect the unit after the computer has
started up.
With some computers, the unit cannot be
used if it is connected to the computer while
the computer is starting up.
Did the computer perform a processor-
intensive task while you were using the unit?
Stop playback or recording, and then try
playing back or recording again.
If the problem is not resolved, exit all
programs that are using the unit, disconnect
the unit’s USB cable, and then reconnect it.
Windows 7/Windows Vista
Are you using the Media Player included with
Windows?
Use different software.
MIDI devices cannot be selected in Media
Player.
Duplicate notes
sound
Is the sound module set to Local On?
Is the software’s THRU function turned on?
Configure as follows.
Sound module: Local Off
Software’s THRU function: Off
For details, refer to the owner’s manual for the
equipment you are using.