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Troubleshooting

R&S

®

TSME6

63

User Manual 4900.0033.02 ─ 06

Figure 7-1: Troubleshooting LAN Connection

Guide to solve instrument connection problems

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Summary of Contents for TSME6

Page 1: ...R S TSME6 Ultracompact Drive Test Scanner User Manual 4900003302 Version 06 a00Q2...

Page 2: ...02 NB IoT Cat NB1 scanning R S TSME6 K34 4900 2207 02 LTE M scanning R S TSME6 K35 4900 2465 02 C V2X LTE scanning R S TSME6 K36 4900 2707 02 Automatic Channel Detection R S TSME6 K40 4900 2259 02 5G...

Page 3: ...packing and checking 13 3 1 2 Setting up indoors 13 3 1 2 1 Placing the product on a bench top 13 3 1 2 2 Mounting the product in a rack 13 3 1 3 Considerations for test setup 15 3 1 4 Connecting to p...

Page 4: ...R S TSMA6 6B BP with R S TSME6 and R S TSMExxDC 44 6 Configuring the R S TSME6 46 6 1 Using the R S TSME device manager 46 6 1 1 Obtaining device information Device Info 47 6 1 2 Changing IP addresses...

Page 5: ...033 02 06 7 2 Solving other miscellaneous problems 65 7 3 Contacting customer support 69 8 Transporting 70 9 Maintenance storage and disposal 71 9 1 Cleaning 71 9 2 Storage 71 9 3 Disposal 71 Annex 73...

Page 6: ...Contents R S TSME6 6 User Manual 4900 0033 02 06...

Page 7: ...ctions are delivered with the product Throughout the documentation safety instructions are provided when you need to take care during setup or operation 1 1 Safety instructions Products from the Rohde...

Page 8: ...duct to an external power supply use one recommended in the product documentation If you connect the product to a battery observe the safety information delivered with the battery Before switching on...

Page 9: ...s chemical substances The product documentation pro vides further details If exchangeable batteries or products with built in batteries are defective contact the Rohde Schwarz customer service Rohde S...

Page 10: ...tronic equipment after the prod uct has come to the end of its service life For more information see Disposing electrical and electronic equipment on page 71 Labeling in line with directive 2006 66 EC...

Page 11: ...ment modes and functions It also provides infor mation on maintenance instrument interfaces and error messages Includes the con tents of the getting started manual 2 1 3 Tutorials Tutorials offer guid...

Page 12: ...MA CDMA2000 EVDO WiMAX LTE FDD TDD TETRA RF power scan CW NB IoT Cat NB1 C V2X LTE LTE M including 5G NR Scan of all technologies in all bands at the same time at highest rates including SIB Layer 3 d...

Page 13: ...Rohde Schwarz 3 1 2 Setting up indoors 3 1 2 1 Placing the product on a bench top If you want to set up the R S TSME6 on a benchtop or prepare the R S TSME6 for mobile use proceed as follows To place...

Page 14: ...l the rack brackets fit closely to the rack 3 Tighten all screws on the rack brackets with a tightening torque of 1 2 Nm to secure the product in the rack Rackmounting The R S TSME6 can be installed i...

Page 15: ...rement results To suppress electromagnetic radiation during operation Use high quality shielded cables for example double shielded RF and LAN cables Always terminate open cable ends Ensure that connec...

Page 16: ...nvironments If class A equipment causes radio disturbances take appropriate measures to eliminate them 3 1 4 Connecting to power This section describes how to connect the R S TSME6 to a power supply u...

Page 17: ...er supplies are listed in the data sheet They differ in the output power R S TSME Z1 has an output power of about 30 W sufficient for up to two prod ucts one TSME6 and one TSME30 44DC R S TSMA6 Z1 has...

Page 18: ...atic IP addresses Connection between PC and R S TSME6 s using dynamical generated IP addresses Auto IP Operating Modes Full auto IP operating mode IP addresses are automatically generated on PC and R...

Page 19: ...e internally of the stored IP address as unique identifier Partial auto IP operating mode This mode shall only be used for specific cases full auto IP or static IP operat ing modes shall be preferred...

Page 20: ...trol the R S TSME6 from the host PC the LAN interface of the host PC must be configured as follows 1 Press the Windows key or the CTRL ESC key combination on your keyboard to access the Windows Start...

Page 21: ...atic IP operating mode Select Use the following IP address fixed IP no dynamic range IP address 192 168 0 1 recommended Subnet mask 255 255 255 0 No Default Gateway 9 Enable the use of 9 kB jumbo fram...

Page 22: ...is configured as described in Firewall config uration on page 22 Firewall configuration The firewall can be turned off on the LAN interface or on with all the mandatory config urations If your firewal...

Page 23: ...tion to one or more R S TSME6s or a switch rather than being integrated in a regu lar office network If multiple R S TSME6s are connected to one host PC following rules are valid Using static IP or pa...

Page 24: ...ation to a GPS signal 3 V max 25 mA for active antenna To ensure time synchronization of the R S TSME6 it is required to have a GPS antenna con nected NOTE A missing GPS antenna will lead over time to...

Page 25: ...d report a fix state GPS DR or 3D DR in case satellite reception is lost the fix state will change to DR only If using DR only the accuracy of the reported position will decrease over time if it falls...

Page 26: ...ME6s to perform measurements on both R S TSME6 frontends simultaneously The following table demonstrates some sample configurations and applications for par allel usage Table 3 1 Sample configurations...

Page 27: ...MIMO extension option R S TSME6 K300 installed by default Required Connections 1 Connect the SYNC cable R S TSME6 ZC2 R S no 4900 1800 02 to the Aux connectors of all R S TSME6 devices in this setup F...

Page 28: ...connected to DC In connectors of 2 R S TSME6 devices 1 Power cable connecting 2 R S TSME6 devices For setups with two R S TSME6s use the power supply R S TSME Z1 R S no 1514 6913 02 3 Connect one LAN...

Page 29: ...IMO path measurements or throughput CQI estimations in addition to the results using two R S TSME6s Table 3 3 Required options for sample minimum configuration for LTE MIMO measurements with 4 R S TSM...

Page 30: ...connectors of 4 R S TSME6 devices 2 Connect the power cable R S TSME6 ZYC4 R S no 4900 1846 02 to the DC In connectors of all R S TSME6 devices in this setup Figure 3 11 Power cable connected to DC In...

Page 31: ...e the following power supply R S TSMA6 Z1 R S no 1523 8450 02 Figure 3 12 AC Power Supply four R S TSME6s 3 Connect a LAN cable to the LAN connectors of all R S TSME6 devices in this setup Figure 3 13...

Page 32: ...rogram execution on the instrument is stopped immediately but the instrument is still under power connec tion Do not switch off the instrument while a connection to the application software is being e...

Page 33: ...In the Windows Control Panel select System and Security Windows Firewall Allow apps to communicate through Windows Defender Firewall Figure 3 14 Firewall settings to permit application access b Allow...

Page 34: ...TSME6 and which version was used to boot the R S TSME6 Up to four firmware versions can be stored on the R S TSME6 The following procedure depends on the detected version s If the firmware version req...

Page 35: ...ee storage spaces for firmware are occupied by other versions the application must do the following a Clear all storage space for firmware versions on the R S TSME6 this may take about one minute b Up...

Page 36: ...he R S TSME6 The individual elements are described in more detail in the subsequent sections Figure 3 16 R S TSME6 rear panel 1 Power ON OFF on page 37 2 GPS antenna connector on page 37 3 AUX connect...

Page 37: ...ic gyroscopes For enabling untethered dead reckoning see Chapter 3 1 5 4 Enabling untethered dead reckoning on page 25 Depending on the intended use the respective valid regulations regarding lightnin...

Page 38: ...ll destroy the input mixer Depending on the intended use the respective valid regulations regarding lightning protection of the antennas and regarding vehicle installation must be observed during inst...

Page 39: ...Getting Started R S TSME6 39 User Manual 4900 0033 02 06 The fans are temperature controlled and below a temperature of 60 C on the control ler board the fans are in status OFF Instrument tour...

Page 40: ...3 4900 2194 02 R S TSME6 scanner option GSM R S TSME6 K24 4900 1242 02 R S TSME6 scanner option 1xEV DO Rev A R S TSME6 K25 4900 2242 02 R S TSME6 scanner option CW R S TSME6 K26 4900 2142 02 R S TSME...

Page 41: ...TSME6 K3B 4900 2071 02 3 bands measured simultaneously R S TSME6 K4B 4900 2065 02 4 bands measured simultaneously R S TSME6 K5B 4900 2059 02 5 bands measured simultaneously R S TSME6 KUB 4900 2307 02...

Page 42: ...TSME6 the complete frequency band is slightly larger than on a TSME If there is no All Band Option KAB in a receiver but only a non empty set of band options for 1 to 5 bands K1B K5B each then the up...

Page 43: ...04 00 2 NOTICE An insufficient airflow can cause the instrument to overheat which may disturb the operation and even cause damage Make sure that all fan openings are unobstructed and that the airflow...

Page 44: ...Connecting R S TSMA6 6B BP with R S TSME6 and R S TSMExxDC The following steps are valid for R S TSME6 and downconverter R S TSMExxDC For the cabling of the devices the accessory cables R S TSMA6 BPP...

Page 45: ...Example Aligning R S TSMA6 6B BP and R S TSME6 1 R S TSMA6 6B BP 2 Collar screws 3 R S TSME6 TSMExxDC 4 Snap in holes on the bottom pane of R S TSME6 TSMExxDC 3 Move the R S TSME6 TSMExxDC to the back...

Page 46: ...r select the R S TsmeTools program entry in the Windows Start menu When you start the R S TSME Device Manager a dialog box with different tabs is displayed see Figure 6 1 Selecting the device The R S...

Page 47: ...nt bands Band Configuration 53 Obtaining firmware and correction data updates Updates 55 Aligning R S TSME6 manually Self Alignment 56 Configuring downconverter R S TSME30DC TSME44DC Downconverter Con...

Page 48: ...0033 02 06 Figure 6 1 Tab Device Info This tab includes the following information If an R S TSME30DC TSME44DC downconverter is correctly connected a second table with the relevant data for the downco...

Page 49: ...n page 55 Current FPGA Bit File Ver sion Currently used firmware version Power Board Serial Number Unique ID of the power board Product Change Index Version of the power board Controller Board Serial...

Page 50: ...the R S TSME Device Manager If necessary the LAN adapter settings on the host PC must also be adapted accord ingly to reconnect with the R S TSME6 see also Chapter 3 1 5 1 Setting up the LAN connectio...

Page 51: ...have to enable the options with the corresponding software license keys License keys are shipped as a printed License Keys List Advance deliveries may consist of a PDF file Unregistered software lice...

Page 52: ...orary by permanent software license keys contact your Rohde Schwarz sales representative Table 6 2 Software license key information Label Description Option Type Band or technology option name Option...

Page 53: ...install the software license key on the currently selected R S TSME6 select the Install button see Figure 6 3 Installing a software license key The software license key for which you have entered the...

Page 54: ...The band configuration is defined in the Band Configuration tab of the R S TSME Device Manager Select the bands that are to be scanned by the R S TSME6 in the Band Table Which bands are available is...

Page 55: ...lable due to security or functional issues a message is indicated in the Device Analysis Output at the bottom of the R S TSME Device Manager window In this case and only in this case it is recom mende...

Page 56: ...In the Updates tab select the Update button for either the Basic FPGA or the Correction Data When updating the correction data you are asked to select a directory to store a backup of your current co...

Page 57: ...tart Self Alignment button in the Self Alignment tab of the R S TSME Device Manager 6 1 7 Configuring downconverter R S TSME30DC TSME44DC Down converter Configuration In this tab you can configure the...

Page 58: ...27 GHz to 30 GHz For R S ViCom and R S ROMES the API allows only the configuration of fre quencies of activated antenna ports NOTE For the overlapping frequency range 27 GHz to 27 5 GHz the mmWave An...

Page 59: ...ROMES manual R S ROMES option on dongle inserted refer to R S ROMES manual Required technology options installed on the R S TSME6 see Chapter 6 1 3 Installing and managing software license keys Option...

Page 60: ...www rohde schwarz com product NESTOR Options In particular NESTOR SCN 1521 5031 xx R S Scanner Driver is always required to operate the R S TSME6 After the R S TSME6 has finished booting start the R...

Page 61: ...R S ViCom interface the corresponding scan ner options must be installed on the device Open the R S TSME Device Manager to see which scanner options are installed on the device see Chapter 6 1 3 Inst...

Page 62: ...ithin the software This chapter refers only to errors that occur directly on the R S TSME6 In case measurement problems occur with the R S TSME6 check the Device Analy sis Output table in the R S TSME...

Page 63: ...Troubleshooting R S TSME6 63 User Manual 4900 0033 02 06 Figure 7 1 Troubleshooting LAN Connection Guide to solve instrument connection problems...

Page 64: ...ost provide a Gbit LAN connector and support 9k jumbo frames In some cases the Windows network adapter properties show that 9k are enabled but in fact the adapter does not support the setting You can...

Page 65: ...time e g R S ROMES R S NESTOR R S ViCom R S TSME Device Manager Check the Windows TaskManager and look for associated processes If necessary stop the processes Is the host using other network connecti...

Page 66: ...from Realtek 68 Problem Sporadic connection issues when using firmware 05 08 10 00 or newer ver sion 68 Problem R S ROMES does not detect the R S TSME6 Possible solutions Restart R S ROMES while the...

Page 67: ...t down at a lower temperature Check the Device Analy sis Output in the R S TSME Device Manager for a message and a repair function if available Problem Ethernet negotiation between PC and TSME TSME6 i...

Page 68: ...om USB LAN adapter to R S TSME6 In most cases forcing a new Ethernet negotiation is enough to solve the issue e g by unplugging and plugging again Ethernet cable A workaround for this issue is imple m...

Page 69: ...mer sup port center A team of highly qualified engineers provides support and works with you to find a solution to your query on any aspect of the operation programming or applica tions of Rohde Schwa...

Page 70: ...you do not have the original packaging use similar materials that provide the same level of protection Securing When moving the product in a vehicle or using transporting equipment make sure that the...

Page 71: ...otprint of our products Help us by dis posing of waste in a way that causes minimum environmental impact Disposing electrical and electronic equipment A product that is labeled as follows cannot be di...

Page 72: ...ion in line with EU battery directive Dispose of batteries as specified by the local waste disposal agency Alternatively you can contact the Rohde Schwarz local service representative For information...

Page 73: ...span 1 375 435 span 2 445 475 span 3 865 881 span 4 910 926 2 CDMA 400 span 1 410 493 3 480 span 1 478 486 span 2 488 496 4 700 span 1 698 862 5 810 span 1 806 821 span 2 851 866 6 850 span 1 806 940...

Page 74: ...1830 22 TDD 1930 span 1 1930 1990 23 TDD 2300 span 1 2300 2400 24 TDD 3300 span 1 3300 3400 25 TDD 3400 span 1 3400 3600 26 TDD 3600 span 1 3600 3800 27 5000 span 1 5150 5925 28 ISM Band span 1 433 4...

Page 75: ...698 716 728 746 FDD LTE band 44 TDD 703 803 703 803 TDD CDMA2000 EV DO band class 7 Upper 700 MHz band 776 788 746 758 FDD Band 13 upper 700 C 777 787 746 756 FDD WiMAX 7 B 776 787 746 757 FDD 3GPP W...

Page 76: ...870 876 915 921 FDD CDMA2000 EV DO band class 3 JTACS band 887 925 832 870 FDD 7 900 P GSM 900 890 915 935 960 FDD E GSM 900 includes P GSM 900 880 915 925 960 FDD R GSM 900 includes E GSM 900 876 91...

Page 77: ...TE band 70 1695 1710 1995 2020 FDD 13 1800 DCS 1800 1710 1785 1805 1880 FDD 3GPP WCDMA III 1710 1785 1805 1880 FDD LTE band 3 1710 1785 1805 1880 FDD CDMA2000 EV DO band class 8 1800 MHz band 1710 178...

Page 78: ...2496 2690 TDD WiMAX 3 A 2496 2690 2496 2690 TDD WiMAX 3 B 2496 2572 2614 2690 FDD LTE band 38 TDD 2570 2620 2570 2620 TDD 3GPP TDD incl TD SCDMA d 2570 2620 2570 2620 TDD LTE band 69 N A N A 2570 262...

Page 79: ...2345 2360 2305 2320 FDD LTE band 30 2305 2315 2350 2360 FDD 24 TDD 3300 WiMAX 4 A 3300 3400 3300 3400 TDD WiMAX 4 B 3300 3400 3300 3400 TDD WiMAX 4 C 3300 3400 3300 3400 TDD 25 TDD 3400 LTE band 42 TD...

Page 80: ...3 Installing software license keys 53 Selecting devices 46 Self Alignment 57 Software license keys 53 Updating device data 46 55 Updating device list 46 G Getting started 11 H Help 11 K Kensington Loc...

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