User guide
GSM500.GC
Issue 1.00
Page 22
4) If the telephone line is opened, i.e. going on hook, the GSM500 will terminate
the network connection and will be ready for another call within few seconds. If the
called party hangs up fi rst you will get busy tone until you release the line as well.
Dial tone
Busy tone
Warning tone
Acknowledge tone (only during
programming)
Error tone (only during program-
ming)
Roaming tone
Trouble shooting
GSM500 gateway is not initialising, the red LED is always blinking fast
Check the following:
1. Is the SIM card correctly installed
2. Is the SIM card in order to work?
3. Did you disabled the PIN code or did you have programmed the PIN code 0000?
GSM500 gateway is not initialising, the green LED is off
Check the following:
1. Do you have network signal recepiton?
The PBX or emergency phone connected to the GSM500 are not able to dial
external numbers
Check the following:
1. Does your PBX or emergency phone have a dial tone detection?
2. Have you activated the appropiate dial tone programming the right country code?
During call setup you are getting a special dial tone
1. Your battery is empty or faulty and it must be changed.
2. You device is logged in a provider which is not your original one (roaming tone).
The dial of the connected phone is not recognized by the gateway
Check the following:
1. Is your phone able to dial DTMF tones?
2. Did you have programmed the right idle state line voltage for your phone?
