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Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021

21

Chapter

 3

Operate the Panel PC

Operating Guidelines

Follow these operating guidelines for your VersaView® 6300P panel PC.

When the computer is panel mounted, operator access is limited to the 
front of the computer, which includes the display and the touch screen.

When the computer is mounted in an enclosure, keep the enclosure 
door closed during operation so dust and other airborne 
contamination do not infiltrate the computer. Open the door only for 
routine maintenance.

Always use the proper power down procedures as required by your 
operating system (OS), such as the Shut Down command in the 
Microsoft Windows® OS.

After you shut down the computer, do not apply power again until 
shutdown is complete.

Touch Screen Precautions

IMPORTANT

Access to components behind the panel where the computer is 

installed is restricted to authorized and properly trained 

personnel.

ATTENTION: 

Do not operate the computer with the covers removed. All 

covers are required to maintain its electromagnetic interference (EMI) shield.

WARNING: 

If the LCD screen darkens or if the backlight is not functioning properly, the 

screen can be difficult to read and use of this screen could result in a potentially hazardous 

outcome. Do not use the LCD touch screen under these circumstances.
The design of the system must take into account the possibility of the LCD screen 

or LCD touch screen losing functionality and unable to be used to maintain or 

change control of the system. The touch screen cannot be the single point of control of 

critical functions and is not intended to replace an E-stop.
Design of the system must follow all applicable code and good engineering practice. 

Factors to consider include the following:
• The possibility of an unreadable LCD screen

• The possibility of an inoperable touch screen

• Unexpected communication errors or delays

• Operator error in the control of the system

• Proper use of E-stops and other safety practices
The user must provide means to achieve a safe state during anomalies and verify that 

the system has adequate redundancy for critical functions.
Failure to follow these instructions can result potentially in death, serious injury, or 

equipment damage.

Summary of Contents for Allen-Bradley VersaView 6300P Series

Page 1: ...VersaView 6300P Panel PCs Catalog Number 6300P User Manual Original Instructions ...

Page 2: ...omation Inc with respect to use of information circuits equipment or software described in this manual Reproduction of the contents of this manual in whole or in part without written permission of Rockwell Automation Inc is prohibited Throughout this manual when necessary we use notes to make you aware of safety considerations Labels may also be on or inside the equipment to provide specific preca...

Page 3: ...g or cabinet in which the computer is mounted can only be accessed with a key or tool and only by qualified personnel Before a housing or cabinet can be opened all power must first be disconnected Proper Disposal of the Computer You cannot dispose of computer equipment like other waste material Most computers and monitors contain heavy metals that can contaminate the earth Therefore check with loc...

Page 4: ...4 Rockwell Automation Publication 6300P UM001B EN P March 2021 VersaView 6300P Panel PCs User Manual Notes ...

Page 5: ...ctive Compliance 14 Installation Guidelines 14 Mounting Requirements 15 Enclosure Requirements 15 Prepare the Panel Cutout 15 Mount the Computer in the Panel 16 Required Tools 16 Mount the Computer 16 Connect Peripheral Cables 17 Grounding and Bonding 17 DC Power Supply Guidelines 17 Power Consumption 18 Install the Ground Wire 18 Connect DC Power 19 Chapter 3 Operate the Panel PC Operating Guidel...

Page 6: ...I Update Files 31 Restore Factory Defaults Through a DIP Switch 34 Chapter 5 Clean the Panel PC Clean the Computer 37 Clean the Integrated Display 37 Clean the Air Openings and Heatsinks 37 Remove Paint and Grease from the Bezel 38 Chapter 6 Troubleshoot the System Thermal Alarm 39 Troubleshooting 39 Display Troubleshooting 40 System Default Options 40 Ship or Transport the Computer 41 Dispose of ...

Page 7: ...S Standard Aluminum Resistive 6300P FAPS 6300P AAPS Low profile 6300P ACPM Aluminum glass True Flat PCAP 6300P ECPM Topic Page Removed HD and SVGA and added WXGA as an available display resolution in the bullet point 9 Updated the operating temperature range of the computers and added the corresponding footnote 14 Expanded the ambient air humidity parameters 14 Removed Intel Celeron from the table...

Page 8: ...8 Rockwell Automation Publication 6300P UM001B EN P March 2021 Preface Notes ...

Page 9: ...m and aluminum glass True Flat Available in display sizes from 12 1 24 inches Resolutions that include FHD VGA SXGA WXGA XGA Analog resistive and PCAP for multi touch operation touch screens Four Ethernet 10 100 1000 Mbps ports Supports Jumbo Frame and Wake on LAN network standards Capable of supporting Windows and Linux operating systems Variations available with long distance support for up to t...

Page 10: ...lat 6300P 156ECPM 6300P 170BAPS 17 0 Resistive 5 4 1280x1024 SXGA 350 Standard aluminum 6300P 170FAPS 6300P 185AAPS 18 5 16 9 1920x1080 FHD 500 6300P 185ACPM PCAP Aluminum glass True Flat 6300P 185ECPM 6300P 190BAPS 19 0 Resistive 5 4 1280x1024 SXGA 350 Standard aluminum 6300P 190FAPS 6300P 215AAPS 21 5 16 9 1920x1080 FHD 300 6300P 215ACPM PCAP Aluminum glass True Flat 6300P 215ECPM 6300P 240AAPS ...

Page 11: ...70 2 76 6300P 150BAPS 15 390 15 35 315 12 4 6 0 24 100 3 94 370 14 57 295 11 61 6300P 150FAPS 70 2 76 6300P 156AAPS 15 6 W1 395 5 15 57 245 9 65 24 0 95 100 3 94 387 5 15 26 237 5 9 35 4 0 16 6300P 156ACPM W2 6300P 156ECPM 70 2 76 6300P 170BAPS 17 S1 455 17 91 355 14 21 0 83 100 3 94 435 17 13 335 13 19 10 0 39 6300P 170FAPS 70 2 76 6300P 185AAPS 18 5 W1 461 18 15 282 11 1 24 0 95 100 3 94 453 17 ...

Page 12: ...12 Rockwell Automation Publication 6300P UM001B EN P March 2021 Chapter 1 About the Panel PC Notes ...

Page 13: ...quipment is intended for use in a Pollution Degree 2 industrial environment in overvoltage Category II applications as defined in IEC 60664 1 at altitudes up to 2000 m 6561 ft without derating This equipment is considered Group 1 Class A industrial equipment according to IEC EN 61326 1 Without appropriate precautions there can be potential difficulties with electromagnetic compatibility in other e...

Page 14: ...g air temperature range of 0 50 C 32 122 F with the Intel Celeron and Core 1 processors Active fan cooling is needed when you use expansion cards with total power consumption between 10 20 W with 20 W as the maximum The surrounding air temperature must not exceed the maximum temperature for your computer especially when the computer is mounted in an enclosure The computers can be stored in a surro...

Page 15: ... the acceptable temperature ranges for these computers Prepare the Panel Cutout Observe these guidelines to install the computer in a panel Plan the panel cutout according to the following The acceptable horizontal orientation and vertical position see the last bullet point in Installation Guidelines on page 14 The panel cutout dimensions needed for your computer that are found on page 11 The moun...

Page 16: ...that the sealing gasket is positioned properly on the computer 4 From the front of the panel insert the computer into the cutout 5 Slide the mounting clips into the holes on all four sides of the computer as shown at right For the various hole locations see Figure 3 on page 17 6 Hand tighten the mounting clips according to the tighten sequence in Figure 3 on page 17 7 With the supplied 1 5 mm hex ...

Page 17: ...her information see Industrial Automation Wiring and Grounding Guidelines publication 1770 4 1 DC Power Supply Guidelines Follow these guidelines to select the DC power supply for the computer The computer must be powered with a voltage of 24V DC 18 32V DC SELV input voltage range The nominal output power must be 25 larger than the drained power The output voltage rise time has to be less than 100...

Page 18: ...you anticipate EMC noise Component Description Power W Component Description Power W Component Description Power W Display 12 1 in 4 3 6 Motherboard and Processor Intel Core i3 7100E 43 Memory card 2 CFast SATA 1 3 15 in 4 3 13 Intel Core i7 7820EQ 65 RAM 4 GB 1 15 6 in 16 9 24 SSD mSATA2 2 8 GB 1 17 in 5 4 17 2 5 in SATA MLC 3 16 GB 2 18 5 in 16 9 14 Expansion slot 2 PCI half size or PCIe x4 6 5 ...

Page 19: ...into the DC terminal block as shown in Table 1 on page 20 ATTENTION When you connect power to the computer for the first time these actions occur The default UEFI setting automatically starts the computer after it is plugged into a power source For VersaView 6300P panel PCs with a Microsoft Windows operating system OS you must read and accept an End User Setup procedure Do not disconnect power fro...

Page 20: ...nstall the other connector clamp half to complete the assembly F 12 Reconnect the DC terminal block with the connector assembly to the computer chassis Torque the DC terminal block flange screws to the values in Table 1 13 Turn on the main power switch or breaker The white label can be used for identification or other information When installed correctly both tabs of the clamp half lock into place...

Page 21: ...d to maintain its electromagnetic interference EMI shield WARNING If the LCD screen darkens or if the backlight is not functioning properly the screen can be difficult to read and use of this screen could result in a potentially hazardous outcome Do not use the LCD touch screen under these circumstances The design of the system must take into account the possibility of the LCD screen or LCD touch ...

Page 22: ...uter is not powered Green The computer is on and powered by the main power supply Flashing green The computer is on and powered by an uninterruptible power supply UPS Yellow If a UPS is connected verify that the UPS connection is secure or that the UPS battery is not faulty 2 Over temperature battery fault LED Red The computer has exceeded its operating temperature For more information see Thermal...

Page 23: ...sponsive when power returns If methods to restart the panel PC are unsuccessful then press the system reset button on the front panel of the computer For the system reset button location see Table 2 on page 22 Shut Down the Panel PC Use either of the following methods to shut down the panel PC From the Start menu click or choose Shut Down Press Ctrl Alt Delete and then click or choose Shut Down Ta...

Page 24: ...24 Rockwell Automation Publication 6300P UM001B EN P March 2021 Chapter 3 Operate the Panel PC Notes ...

Page 25: ...s Access the Set up Utility Follow these steps to access the set up utility in your panel PC 1 Start or restart your computer 2 During POST press F2 to access the set up utility 3 The following screens are accessible through the set up utility Main default screen when you access the utility Advanced Security Boot Exit 4 Use the following keys to navigate in the set up utility numeric keypad keys a...

Page 26: ...boot execution environment PXE is needed Add passwords Under the Security menu use when system security is needed Initial Steps to Back Up or Restore a Windows OS Image Before you can back up or restore the Microsoft Windows OS image on your computer you must first download the accessory files system image and backup and restore files and then create a bootable USB drive Download the Accessory Fil...

Page 27: ...t 8 A warning appears that any data on the drive is to be erased click OK 9 Use the Status portion of the dialog box to monitor the boot progress 10 When the boot process is completed click Close Back Up the OS Image To back up the OS image on your computer perform the following steps 1 Copy the BackupImage bat file on your computer desktop to the bootable USB drive 2 Restart the computer 3 During...

Page 28: ...ile that you wish to back up 9 After you type in the WIM file name press Enter You receive the following confirmation screen 10 If the targeted drive is correct press Y and then press Enter The following script appears after the back up process is completed 11 After the OS image is saved do one of the following To restart the computer type exit and then press Enter To shut down the computer type w...

Page 29: ...file name but it illustrates the correct character structure 7 After you have added that information press Enter You receive a confirmation screen similar to the following 8 If the targeted drive is correct press Y and then Enter The following script appears after the restoration process is completed 9 After the OS image is restored do one of the following To restart the computer type exit and the...

Page 30: ...verify if a USB drive is FAT32 formatted perform the following steps 1 Connect a USB drive to the computer 2 In Windows Explorer right click on the USB drive icon and select Properties 3 3 In Properties verify if the file system is FAT32 4 Click Cancel to exit Properties 5 If the drive is FAT32 formatted proceed to Download the UEFI Update Files on page 31 If the drive is not FAT32 formatted proce...

Page 31: ...our UEFI file follow the instructions on the PCDC site 5 Download the UEFI file to the FAT32 formatted USB drive connected to your computer To update the UEFI on VersaView 6300P panel PCs perform the following steps 1 Verify that the following files are on your USB drive ShellFlash64 efi AfuEfix64 efi UEFI upgrade bin file 2 Start or restart your computer 3 During POST press F2 to access the set u...

Page 32: ...s Enter 8 A confirmation box appears select Yes and press Enter 9 Restart the computer 10 During POST press F2 to enter the set up utility 11 Use the right 6 arrow to toggle over to the Save and Exit tab 12 On Save and Exit use the down 2 arrow to toggle down and select Launch EFI Shell from the filesystem device and then press Enter IMPORTANT This option is only valid after the next computer rest...

Page 33: ...preferred UEFI setting press F10 to save and exit The UEFI has been updated successfully to your computer To verify that you moved to the USB drive use the command dir and confirm that the downloaded files are there ATTENTION Do not disconnect power from the computer until after the UEFI update procedure is completed Power loss during this procedure can render the computer inoperable IMPORTANT In ...

Page 34: ...y default settings To access and reset the DIP switch perform the following steps 1 Turn off the power to the computer 2 Remove the computer cover as detailed in Remove the Cover on page 44 3 Locate the DIP switch bank SW4 4 Move switch 3 of bank SW4 to on factory reset 5 Reinstall the cover as detailed in Reinstall the Cover on page 46 6 Turn on power to the computer 7 During startup the followin...

Page 35: ...all the Cover on page 46 13 Turn on power to the computer 14 During POST press F2 to enter the UEFI set up utility 15 Use the right 6 arrow to toggle over to the Save and Exit tab 16 Use the down 2 arrow to toggle down and select Restore RealTime Defaults or press F9 to select Optimized Defaults 17 After you have selected the preferred UEFI setting press F10 to save and exit IMPORTANT The blue War...

Page 36: ...36 Rockwell Automation Publication 6300P UM001B EN P March 2021 Chapter 4 Configure Restore and Update System Settings Notes ...

Page 37: ...nge to avoid water spots Clean the Air Openings and Heatsinks Perform the following steps to clean the panel PCs 1 Disconnect power from the computer at the power source 2 Disconnect all peripheral devices from the computer 3 Vacuum dust and debris from all air openings on the displays and from any heatsinks on the chassis Remove stubborn dirt with a mild detergent and soft cloth IMPORTANT VersaVi...

Page 38: ...rease from the bezel of computers that are properly mounted in IP65 enclosures 1 Remove paint splashes and grease by rubbing lightly with isopropyl alcohol 2 Use a mild soap or detergent solution to remove residue 3 Rinse with clean water ATTENTION Make sure that the isopropyl alcohol does not come in contact with the equipment labels Alcohol can cause the label printing to smear ...

Page 39: ...to determine if there is an issue with internal voltages or component temperatures Troubleshooting Follow these steps to identify and isolate an issue with computer operation 1 Shut down the computer by using the appropriate method For more information see Shut Down the Panel PC on page 23 2 Disconnect power to the computer 3 Disconnect all peripheral devices from the computer 4 If a keyboard and ...

Page 40: ...omputer and monitor Check the maximum resolution and the frequency of the video DVI D port of your computer Picture is not clear Verify that the recommended display resolution and screen refresh frequency rate are selected 1 On the Windows desktop right click and select Display Settings 2 Scroll down to Scale and Layout Verify that the recommended display resolution is chosen from the pull down me...

Page 41: ...or ways to dispose monitor equipment safely When a storage drive is part of what you plan to dispose then erase any data on it permanently or destroy the drive before it is disposed UEFI Setting Function Restore Defaults Restores the default values for all set up options Save as User Defaults Save the changes done already as user defaults Restore User Defaults Restores the user defaults to all set...

Page 42: ...42 Rockwell Automation Publication 6300P UM001B EN P March 2021 Chapter 6 Troubleshoot the System Notes ...

Page 43: ...s conductive tubes bags or boxes Keep electrostatic sensitive parts in their containers until they arrive at the designated static free work area Cover the designated work area with approved static dissipating material Use an anti static wriststrap that is connected to the work surface Use properly grounded tools and equipment Keep the designated work area free of nonconductive materials such as o...

Page 44: ...any peripherals and system cables that were previously removed 4 Reconnect all external cables and power to the computer 5 Turn on the main power switch or breaker Remove the Cover To install replace or upgrade internal computer components you must first remove the cover 1 Follow the steps for Pre configuration on this page 2 Remove the three screws that secure the back cover of the computer 3 Rem...

Page 45: ...ts flashes red when the RTC battery is lower than 2 5V For the thermal LED location see Table 2 on page 22 Follow these steps to replace the RTC battery 1 Perform the steps in Remove the Cover on page 44 2 Locate the battery on the motherboard 3 Remove the battery and replace it with the same model Lithium CR2032 3v coin Replace the battery so the positive polarity side faces the locking tab IMPOR...

Page 46: ...g steps 1 Reinstall the cover 2 Reinstall the three screws that secure the back cover of the computer 3 Follow the steps for Post configuration on page 44 IMPORTANT If you replace the battery then all UEFI settings return to their default settings UEFI settings other than default must be reconfigured after you replace the battery At the end of its life collect the battery that is contained in this...

Page 47: ...Rockwell Automation Publication 6300P UM001B EN P March 2021 47 VersaView 6300B Box PCs and 6300T Box Thin Clients User Manual ...

Page 48: ...gebase articles rok auto knowledgebase Local Technical Support Phone Numbers Locate the telephone number for your country rok auto phonesupport Literature Library Find installation instructions manuals brochures and technical data publications rok auto literature Product Compatibility and Download Center PCDC Get help determining how products interact check features and capabilities and find assoc...

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