Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
39
Chapter
6
Troubleshoot the System
Thermal Alarm
The VersaView® 6300P panel PCs have a light-emitting diode (LED) that lights
when the computer reaches its operating temperature. See
for where these LEDs are.
The internal temperature is measured near the CPU. The over-temperature
LED lights when a thermal limit of 85 °C (185 °F) is reached.
Follow these steps to determine where an operating threshold has been
reached.
1.
Shut down the computer by using the appropriate method.
For more information, see
Shut Down the Panel PC on page 23
.
2. Apply power to the computer.
3. During POST, press F2 to access the UEFI set-up utility:
4. On Main, use the right (6) arrow to toggle over to the Advanced tab.
5. On Advanced, use the down (2) arrow to toggle down and select
Hardware Monitor, and then press Enter.
Use this menu to determine if there is an issue with internal voltages or
component temperatures.
Troubleshooting
Follow these steps to identify and isolate an issue with computer operation.
1.
Shut down the computer by using the appropriate method.
For more information, see
Shut Down the Panel PC on page 23
.
2. Disconnect power to the computer.
3. Disconnect all peripheral devices from the computer.
4. If a keyboard and mouse are used, verify that they are properly
connected.
5. If an external display is used, verify that it is properly connected.
6. Connect power to the computer. During POST, one of three events
occurs:
• The startup process is completed.
• A nonfatal error occurs and the related error message is displayed.
• A fatal error occurs and the startup process terminates.
If an issue cannot be identified by the above steps or a fatal error occurs, see
on the back page for technical support.
If
Then
The computer starts
Reconnect all peripheral devices one at a time until
the issue occurs.
The issue is with a specific software or driver
Reinstall the software or driver.