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Rockwell Automation Publication 1492-QS003A-EN-P - November 2016

Important User Information

Read this document and the documents listed in the additional resources section about installation, configuration, and 
operation of this equipment before you install, configure, operate, or maintain this product. Users are required to 
familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, 
and standards.

Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are 
required to be carried out by suitably trained personnel in accordance with applicable code of practice.

If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may 
be impaired.

In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from 
the use or application of this equipment.

The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and 
requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or 
liability for actual use based on the examples and diagrams.

No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or 
software described in this manual.

Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, 
Inc., is prohibited.

Throughout this manual, when necessary, we use notes to make you aware of safety considerations.

Labels may also be on or inside the equipment to provide specific precautions.

WARNING: 

Identifies information about practices or circumstances that can cause an explosion in a hazardous 

environment, which may lead to personal injury or death, property damage, or economic loss.

ATTENTION: 

Identifies information about practices or circumstances that can lead to personal injury or death, property 

damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.

IMPORTANT

Identifies information that is critical for successful application and understanding of the product.

SHOCK HAZARD: 

Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous 

voltage may be present.

BURN HAZARD: 

Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may 

reach dangerous temperatures.

ARC FLASH HAZARD: 

 Labels may be on or inside the equipment, for example, a motor control center, to alert people to 

potential Arc Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL 
Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE).

Summary of Contents for Allen-Bradley ClearMultiprint 1492-PRINTCMP

Page 1: ...ClearMultiprint Marking System Catalog Number 1492 PRINTCMP Quick Start OriginalInstructions...

Page 2: ...on Inc with respect to use of information circuits equipment or software described in this manual Reproduction of the contents of this manual in whole or in part without written permission of Rockwell...

Page 3: ...nect to a Computer or Computer Network 12 USB Installation 12 Network Installation 13 Chapter2 Control Panel Touch Screen Display 15 Operating the Touch Screen 15 Start Display Symbols 15 Chapter3 Loa...

Page 4: ...2019 Table of Contents Chapter7 Maintenance Clean the Print Head 27 Clean Change or Replace the Print Roller 28 AppendixA Media and Transfer Ribbon Installation Media Installation 29 Outside 29 Insid...

Page 5: ...se documents contain additional information concerning related products from Rockwell Automation You can view or download publications at http www rockwellautomation com global literature library over...

Page 6: ...6 Rockwell Automation Publication1492 QS003B EN P October 2019 Preface Notes...

Page 7: ...ge Familiarize yourself with the printer Table 1 Printer with Tear off Plate Table 2 Printer Mechanics Item Description 1 Cover 2 Margin stops 3 Roll retainer 4 Ribbon supply hub 5 Ribbon take up hub...

Page 8: ...ounded socket Quantity Cat No Description 1 1492 PRINTCMP ClearMultiprint Marking System 2 Power Cables North American and European 1 25 mm 0 98 in Ink Ribbon forTerminal BlockTags Cat No 1492 PRIBTB...

Page 9: ...be transmitted for a new print job the new print job starts when the previous one has finished Pause Pause The operator interrupts the printing process Correctable Error The ErrorType and number of l...

Page 10: ...492 QS003B EN P October 2019 Chapter 1 Installation Install the ClearTools Software 1 Load the ClearTools Software DVD 2 Click Software 3 Click ClearTools Software Installation 4 Click Yes 5 Click Nex...

Page 11: ...ion Chapter 1 7 Click Typical 8 Click OK 9 Click Install 10 Click Finish Install the Printer and Drivers Installation of the ClearMultiprint marking system is done by the ClearTools Software Connectin...

Page 12: ...e Tools menu click Printer Administration Printer Explorer 3 Click Add to add the ClearMultiprint marking system The following dialog box appears 4 Click USB to start the printer search The search res...

Page 13: ...s connected and accessible the following dialog box appears If the printer is not accessible for example it is turned off the following appears Network Installation 1 Start the ClearTools Software 2 F...

Page 14: ...ayed if the printer is not found For example if the printer is turned off or if there is a network connectivity issue 7 Click Properties to change the printer name 8 Enter the printer name in the disp...

Page 15: ...e display Start Display Symbols Table 8 Start Display Symbols Item Description 1 Touch Screen Display indicates the status of the printer and the print job It also indicates faults and shows the print...

Page 16: ...16 Rockwell Automation Publication1492 QS003B EN P October 2019 Chapter 2 Control Panel Notes...

Page 17: ...ix the margin stop 1 on the roll retainer 4 5 Turn lever 8 counterclockwise to open print head 6 Position guides 5 by turning the knob 7 so that they are several millimeters wider than the material 7...

Page 18: ...knob 1 so that the sensor can detect the front edge of the label in the direction of paper flow or cut out mark 3 Push the sensor adjustment knob 1 back into the bore of the housing using a pointed o...

Page 19: ...bon core 3 and push ribbon core on the take up hub 5 6 Guide transfer ribbon 4 though the printing unit as shown in Appendix A Refer to Transfer Ribbon Installation on page 30 7 Secure the end of the...

Page 20: ...ead to print image errors Transfer ribbon deflection can be adjusted to help prevent wrinkles 1 Turn the ribbon adjustment screw 1 with a Torx wrench TX10 and observe the ribbon Turn clockwise to tigh...

Page 21: ...Media from Product Catalog 1 From the product catalog under the ClearMultiprint Folder double click the desired marker or label catalog number 1492 MT6X12 from the variant list 2 Click Automatic The...

Page 22: ...all tags 6 Click from the tool bar Map the Printer 1 From the File menu choose Print or CTRL P 2 From the Printer menu select the ClearMultiprint name or serial number 3 Click Map 4 Click Print ab IMP...

Page 23: ...m number of capital Xs on each tag per the media that are selected for calibration example 1492 MT6X12 3 Place five capital Xs in size 8 pt font on five tags 4 Select all your tags by using CTRL A 5 C...

Page 24: ...k the ellipsis 4 Visually check the printed tag and see where the Xs are in relationship to the tag If your Xs are shifted down on the tag see Figure A If your Xs are shifted up on the tag see Figure...

Page 25: ...Solution Print image has smears or voids Print head is dirty Clean the print head Temperature too high Decrease the temperature using the driver Unsuitable combination of labels and transfer ribbon U...

Page 26: ...26 Rockwell Automation Publication1492 QS003B EN P October 2019 Chapter 6 Fault Correction Notes...

Page 27: ...oper handling can cause print head damage Do not touch the underside of the print head with the fingers or sharp objects Confirm that the labels are clean SHOCK HAZARD Disconnect the printer from the...

Page 28: ...Conformity with the EEE Regulation Battery Notice This product contains Perchlorate material Special handling may apply For more information go to http www dtsc ca gov hazardouswaste perchlorate Item...

Page 29: ...Rockwell Automation Publication1492 QS003B EN P October 2019 29 Appendix A Media andTransfer Ribbon Installation Media Installation Outside Inside...

Page 30: ...A Media andTransfer Ribbon Installation Transfer Ribbon Installation Outside 60 mm 2 36 in ribbon for heat shrink Cat No 1492 PRIBHS Inside 25 mm 0 98 in ribbon for terminal block tags catalog number...

Page 31: ...the code to route your call directly to a technical support engineer http www rockwellautomation com global support direct dial page Literature Library Installation Instructions Manuals Brochures and...

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