PROBLEM
No fixture DMX
response
1. Make sure that the starting address at the fixture is correct.
2. Make sure you are using the correct faders on the controller.
3. Make sure you are using the correct fixture template and
assign controller faders accordingly.
4. Change the signal polarity at the controller.
5. Check your DMX cables to ensure they are not improperly
connected or damaged.
Intermittent DMX
problems
No Power
1. Make sure the cables you are using are DMX compatible. Use
true DMX cables.
2. Keep DMX cables away from any AC wires or radio equipment.
3. Install a terminator.
4. If you are running a long DMX cable or have a large number of
units connected, use an optically coupled DMX amplifier.
1. Make sure the unit is properly plugged in and that the power
outlet is functioning properly.
2. Check that the power cord is not damaged.
TROUBLESHOOTING
