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Appendix IV. Troubleshooting
Trouble
Possible Reason / Solution
A slight noise is heard when turning the
power on or off.
This is normal and nothing to worry about.
After turning the power on to the keyboard
there was no sound when the keys were
pressed.
Check the master volume is set to the
correct volume. Check that headphones or
any other equipment are not plugged into
the keyboard as these will cause the built-in
speaker system to cut off automatically.
Sound is distorted or interrupted and the
keyboard is not working properly.
Use of incorrect power adapter. Use the
power adapter supplied or the batteries may
need replacing.
There is a slight difference in timbre of some
notes.
This is normal and is caused by the many
different voice sampling ranges of the
keyboard.
When using the sustain function some tones
have long sustain and some short sustain.
This is normal. The best length of sustain for
different tones has been pre-set.
The master volume or accompaniment
volume is not right.
Check that the master volume and
accompaniment volume are set correctly.
In SYNC status the auto accompaniment
does not work.
Check to make sure Single Finger or
Fingered mode has been selected and then
play a note from the first 19 keys on the left
hand side of the keyboard.
The pitch of the note is not correct
Check that the transpose is set to 00.
