84
Chapter 7: Mainten
Th
in
Th
bl
Ba
ba
Ba
Ch
Run Test
08-07-03 10:00AM
Insert test strip
OFF MENU
Run Test
Apply blood
OFF MENU
3
Replace
batteries
Chapter 7: Maintenance and Troubleshooting
ACCU-CHEK Customer Care Service Center 1-800-858-8072
The code key is damaged. Turn
off the meter and put in the
correct code key. See page 14.
The test strips are expired. Turn
off the meter and put in the
code key from a new vial of
(unexpired) test strips.
The test was performed
with an expired code key
or the date was not set
accurately. Turn off the
meter and put in a new
code key. Also make sure
the date and time are set
correctly.
Your blood sugar may be extremely
low, an incorrect amount of blood
was applied, or the test strip is
damaged or inserted improperly. If
you see this error message
after
you
put blood on the test strip, see page
29. If you see this error message
before you put blood on the strip,
remove test strip and reinsert, or
insert a new test strip. If the
message reappears, call the
ACCU-CHEK Customer Care service
center at 1-800-858-8072.
Something other than an
ACCU-CHEK Comfort Curve or
ACCU-CHEK Advantage test strip
was inserted into the test strip
guide. Remove it and continue
testing with the correct strip.
Code key
damaged
Turn off monitor
Insert correct
code key
Strips expired
Turn off monitor
Use new strips
and code key
Bad strip
Remove
and retry
Bad strip
Remove
and retry
Run Test
08-07-03 10:00AM
EVENT MENU DIARY
104
B
C
mg/dL
C
“
Code key
damaged...code
key
”, “
Bad
strip...retry
”,
“
Strips expired...
code key
”, and
“
Bad strip...
retry
” print 51m,
87y.
362_24014_Manual_AC_Complete 2/4/05 2:41 PM Page 84
