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ACCU-CHEK Customer Care Service Center 1-800-858-8072
Chapter 5: Maintenance and Troubleshooting
This test result was flagged.
See “Flagging Test Results.”
The code key is faulty or was
removed while the meter was on.
Turn off the meter and reinsert the
code key. If this doesn’t fix the
problem, call the ACCU-CHEK
Customer Care Service Center at
1-800-858-8072.
Your blood sugar may be extremely
low, an incorrect amount of blood
was applied, or the test strip is
damaged or inserted improperly. If
you see this error message after you
put blood on the test strip, see
“Symptoms of High or Low Blood
Sugar.” If you see this error
message before you put blood on
the strip, remove test strip and
reinsert, or insert a new test strip. If
the message reappears, call the
ACCU-CHEK Customer Care Service
Center at 1-800-858-8072.
examples
}
These are display examples for
average readings for 7, 14, or 30
days.
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