Roche Accu-Chek Advantage Owner'S Booklet Download | Manualshive

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Chapter 5: Maintenance and Troubleshooting

Cleaning Your Meter

Caring for your ACCU-CHEK Advantage meter is easy – just keep it free of dust. But if you need to clean it,
following these guidelines carefully will help you get the best performance possible:

Do

• Make sure the meter is turned off.

• Gently wipe the meter’s surface with a soft cloth

slightly dampened with one of these cleaning
solutions:

• 70% alcohol

• Mild dishwashing liquid mixed with water

• 10% household bleach solution (1 part

bleach in 9 parts water) made the same day

Do Not

• Get any moisture in the code key slot or test

strip slot.

• Spray any cleaning solution directly onto the

meter.

• Put the meter under water (or any liquid).

• Pour liquid into the meter.

47133_ADV3_Dom_Manual 3/29/10 11:29 AM Page 32

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Summary of Contents for Accu-Chek Advantage

Page 1: ...Owner s Booklet 47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 1 ...

Page 2: ...47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 2 ...

Page 3: ...Advantage system We also invite you to visit www accu chek com to find out about services tools and information that can help you manage your diabetes To start testing quickly you can also refer to the First Time Guide or the Quick Reference Guide If you have questions we re here to help Just call the ACCU CHEK Customer Care Service Center toll free at 1 800 858 8072 We offer assistance 24 hours a...

Page 4: ...ar Testing Is Important Checking your blood sugar regularly can make a big difference in how you manage your diabetes on a daily basis We ve made it as simple and comfortable as possible ACCU CHEK meters are easy to use and you can adjust the ACCU CHEK Softclix lancet device to make testing more comfortable Need Help Just call the ACCU CHEK Customer Care Service Center 24 hours a day 365 days a ye...

Page 5: ...irst time If you see any damage to the container cap or if anything prevents the cap from closing properly do not use the test strips Contact the ACCU CHEK Customer Care Service Center Damaged test strips can cause inaccurate results which could lead to improper treatment The meter test strips and control solutions are only for use outside the body in vitro Do not eat the test strips Do not swallo...

Page 6: ...e with diabetes do not experience symptoms of low blood sugar hypoglycemia Others such as children or people who are unconscious or have certain disabilities may not be able to communicate their symptoms to caregivers For these reasons do not change any treatment without first talking to a doctor Run a control test when you open a new box of test strips or if you think that your test result is inc...

Page 7: ...and Caregivers Do not use this device to measure blood glucose in people who are experiencing cardiovascular collapse severe shock or decreased peripheral blood flow Children should be taught how to use the meter and any other medical products appropriately 47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 5 ...

Page 8: ...t Strips 16 Using ACCU CHEK Comfort Curve Test Strips 17 Using ACCU CHEK Advantage Test Strips 17 Chapter 2 Control Testing 19 Why Run Control Tests 19 About the Control Solution 19 Running a Control Test 20 Understanding Control Test Results 21 Chapter 3 Testing Your Blood Sugar 23 Preparing the ACCU CHEK Softclix Lancet Device 23 Running a Blood Sugar Test 25 Flagging Test Results 27 Recording Y...

Page 9: ...ing 32 Cleaning Your Meter 32 Maintenance and Testing 33 Cleaning Your Lancet Device 33 Screen Messages and Troubleshooting 34 Chapter 6 Technical Information 38 Product Limitations 38 Specifications 38 Product Safety Information 39 Warranty 40 Additional Supplies 44 Information for Professional Caregivers 45 Index 46 7 Contents ACCU CHEK Customer Care Service Center 1 800 858 8072 47133_ADV3_Dom_...

Page 10: ...djust settings and scroll through results Code Key in Slot Insert code key through this opening 8 On Off Button Press this button to turn the meter on or off Test Strip Slot Insert test strip here Battery Cover Push tab in direction of arrow to remove cover and replace battery Computer Port Items may be sold separately 47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 8 ...

Page 11: ...or Plunger Release Button Cap with Comfort Dial Depth Selection Lancet Device Test Strip Lancet Silver colored bars Yellow Window Protective Cover Test Strip Vial 47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 9 ...

Page 12: ...thium battery and to keep an extra package on hand Be sure the battery goes in plus side up or facing you Your meter will prompt you to verify the time and date immediately after the battery is inserted This occurs only if the time and date has been set previously on your meter If there is no strip in the meter it turns off automatically after 90 seconds The battery symbol means the battery is low...

Page 13: ...m ACCU CHEK Customer Care Service Center 1 800 858 8072 11 1 Press and release On Off button to turn on the meter Wait for the flashing test strip or 2 Press and hold until set appears and then release it The word On and the beeper symbol appear 3 Press and release to see the hour flash in the upper left corner 47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 11 ...

Page 14: ...d 4 to set the minutes month day and year The flashing number is the one that can be changed 6 Press and hold down to finish setup The flashing test strip appears Chapter 1 Understanding Your New System ACCU CHEK Customer Care Service Center 1 800 858 8072 47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 12 ...

Page 15: ...displayed An error occurs while testing The beeper sounds when an error occurs even if the beeper is turned off Buttons are pushed To turn the beeper off 1 Press and release to turn on the meter Wait for the flashing test strip or to appear 2 Press and hold down until set appears on the display then release the button The word On and the beeper symbol appear 3 Press and release either or to turn t...

Page 16: ...ACCU CHEK Customer Care Service Center 1 800 858 8072 1 Press and release to turn on the meter Wait for the flashing test strip or 2 Press and hold until set appears on the display then release The word On and the beeper symbol will appear 3 Press repeatedly until Hypo flashes and OFF and set appear 4 Press and release either or to turn on the hypo indicator 5 Press and release 6 Press and release...

Page 17: ... of test strips Change the code key every time you open a new box of test strips Notes If appears on the display turn off the meter make sure the code key is all the way in then turn on the meter again Do not force the code key into the meter it only goes in one way numbers out and ridges up If the code number on the display does not match the code number on the test strip vial call the ACCU CHEK ...

Page 18: ... use the test strips after that date Throw the test strips away If the Use By date is missing or cannot be read do not use the test strips Store your test strips and meter in a cool dry place between 36 F and 90 ºF 2 C and 32 ºC Do not freeze or refrigerate or expose strips to heat moisture or humidity such as in a kitchen bathroom or laundry room Temperatures outside the required range as well as...

Page 19: ...o the edge not the top of the yellow window Fill the yellow window completely Using ACCU CHEK Advantage Test Strips Silver colored bars Yellow window Touch and hold a drop to the top not the edge of the yellow window Be sure to carefully read all the information that comes with the test strips This owner s booklet will help you learn to test with ACCU CHEK Comfort Curve test strips 47133_ADV3_Dom_...

Page 20: ...18 Chapter 1 Understanding Your New System ACCU CHEK Customer Care Service Center 1 800 858 8072 47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 18 ...

Page 21: ...eck if you are testing correctly About the Control Solution Make sure you use the control solution that matches your test strips for example ACCU CHEK Comfort Curve control solution blue liquid with ACCU CHEK Comfort Curve test strips When you first open the bottle write the date on the label the control solution is good for three months from that date or until the expiration date on the bottle wh...

Page 22: ...queeze one drop onto a paper towel and wipe the tip of the bottle clean 5 Touch and hold one drop of control solution to the edge of the yellow window When the test is done the meter displays the test result When the test is done if the meter shows the test result then OK your results are within range If the result in not in the acceptable range and the meter shows Err see Understanding Control Te...

Page 23: ... and Level 2 control solutions Your control test results should be within the listed range You can compare the result to the range for the level of control solution you used Level 1 or Level 2 If the control result is within the acceptable range the control test result will alternate with OK on the display If the control result is NOT within the acceptable range the control test result will altern...

Page 24: ...r strips that have expired or solution you opened more than three months ago If either has been open for a while replace the test strips or control solution If not recode the meter see Coding the Meter Reread Chapter 2 Control Testing and test again or ask your healthcare provider for help Repeat the test within the appropriate temperature range Repeat the control test with a new test strip If the...

Page 25: ...an refer to the First Time Guide or the Quick Reference Guide for a simple testing summary Chapter 3 Testing Your Blood Sugar Preparing the ACCU CHEK Softclix Lancet Device 3 Twist off the lancet s protective cover 23 47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 23 ...

Page 26: ...e until later in the test Notes The best depth setting is the lowest number that lets you get enough blood for a test Try different settings to find the one that s right for you Always use a new lancet for every test To reduce the risk of infection never share your lancet device with anyone Chapter 3 Testing Your Blood Sugar 4 Snap the cap back on after lining up the notches The cap easily snaps i...

Page 27: ... Take one test strip from the test strip vial Close the test strip vial cap tightly 3 Insert the end of the test strip with the silver colored bars into the meter with the yellow window facing up The meter turns on automatically 4 Make sure the code on the meter matches the code on the test strip vial 5 When you see the flashing blood drop hold the lancet device against the side of your fingertip ...

Page 28: ...letely If you still see yellow apply another drop of blood within 15 seconds or start over with a new test strip 8 An hourglass flashes on the screen and the test result appears 9 To remove the lancet take off the lancet device cap and point the lancet end away from yourself 10 Slide out the ejector to discharge the lancet into a puncture proof container For more information about your test result...

Page 29: ...information helps you better manage your diabetes reducing your chances for complications Record your results in the self test diary included in your kit or on your computer Storing Your Supplies Make sure you close the test strip vial and control solution bottles tightly after each use You can keep all your testing supplies in the carrying case Store the carrying case and everything in it where i...

Page 30: ...re doesn t condense on or inside the meter Let the meter return to room temperature and thoroughly dry before turning it on Understanding Your Test Results Normal Blood Sugar Ranges The normal fasting blood glucose range for an adult without diabetes is 74 106 mg dL 1 Two hours after meals the blood glucose range for an adult without diabetes is less than 140 mg dL 2 For people with diabetes Pleas...

Page 31: ...tingling or numbness around mouth or fingertips If you are experiencing any of these symptoms test your blood sugar If your result is displayed as LO or HI and you have symptoms of low or high blood sugar follow your doctor s instructions or contact your doctor immediately If your blood sugar result does not match how you feel follow the steps under Unusual Test Results Unusual Test Results If you...

Page 32: ...or 3 Press to view in order 7 14 and 30 day averages respectively 30 Day Average 14 Day Average 7 Day Average Second Most Recent Result Third Most Recent Result And so on Third Most Recent Result Most Recent Result Storing Test Results Your meter automatically stores up to 480 test results and you can review them at any time If you ve set the time and date on the meter see Setting the Time and Dat...

Page 33: ...ding Your Meter to a Computer You can transfer your stored results to a computer to track help identify patterns and print them out We offer a variety of software and cables to help you download the results from your meter to your personal computer or PDA For a list of software and cables that are compatible with your meter call the ACCU CHEK Customer Care Service Center at 1 800 858 8072 You can ...

Page 34: ...r is turned off Gently wipe the meter s surface with a soft cloth slightly dampened with one of these cleaning solutions 70 alcohol Mild dishwashing liquid mixed with water 10 household bleach solution 1 part bleach in 9 parts water made the same day Do Not Get any moisture in the code key slot or test strip slot Spray any cleaning solution directly onto the meter Put the meter under water or any ...

Page 35: ...control test see Control Testing Periodically test your display to make sure it is working properly To test the display turn off the meter then press and hold to see the complete display All the sections should be clear and look exactly like the picture to the left If not call the ACCU CHEK Customer Care Service Center at 1 800 858 8072 Cleaning Your Lancet Device To clean the ACCU CHEK Softclix l...

Page 36: ...365 days a year The meter isn t coded or the code key isn t all the way in Turn off the meter and recode it See Coding the Meter The meter is in set mode waiting for you to change settings See Setting the Time and Date The meter is ready for you to put in a test strip The meter is ready for a drop of blood to be put on the strip The meter is ready for a Level 1 control test See Control Testing The...

Page 37: ...em See Understanding Your Test Results Your blood sugar result is below your defined hypo low blood sugar level The meter is being operated outside of the appropriate temperature range which is between 57 F and 104 ºF 14 C and 40 C Move to an area where the temperature is appropriate for running a test wait five minutes and repeat the test Do not artificially heat or cool the meter This test resul...

Page 38: ...lood sugar may be extremely low an incorrect amount of blood was applied or the test strip is damaged or inserted improperly If you see this error message after you put blood on the test strip see Symptoms of High or Low Blood Sugar If you see this error message before you put blood on the strip remove test strip and reinsert or insert a new test strip If the message reappears call the ACCU CHEK C...

Page 39: ...nternal electronic checks Turn the meter off then on again If you still see this display call the ACCU CHEK Customer Care Service Center at 1 800 858 8072 This is a display check If any parts or number segments are missing or unclear call the ACCU CHEK Customer Care Service Center at 1 800 858 8072 Average can not be calculated No results obtained on meter for last 7 days Chapter 5 Maintenance and...

Page 40: ... 2032 CR 2032 DL 2032 or equivalent Data port Multiplexed TTL UART Protection class III Meter type The ACCU CHEK Advantage meter is suitable for continuous operation Blood volume Refer to the test strip package insert Measuring range Refer to the test strip package insert Measuring time Refer to the test strip package insert System operating conditions 57 F to 104 F 14 C to 40 C Meter storage cond...

Page 41: ... 1 10 1 25 1 40 1 55 1 70 1 85 2 00 2 15 2 30 mm Product Safety Information Explanation of Symbols CAUTION Please refer to safety related notes in the manual accompanying this instrument 3 volt battery CR 2032 The ACCU CHEK Advantage meter has been listed by Underwriter s Laboratories Inc in accordance with UL 3101 1 and CAN CSA C22 2 No 1010 1 This product fulfills the requirements of Directive 9...

Page 42: ...l be limited to the amount paid by you net of any rebates You must have a copy of the dated itemized purchase receipt and the original packaging to obtain this refund ACCU CHEK Advantage Limited 3 Year Warranty Roche Diagnostics warrants to the original purchaser of the meter that your ACCU CHEK Advantage meter will be free from defects in materials and workmanship for 3 years from the date of pur...

Page 43: ...HE PURCHASE OR OPERATION OF THE METER OR ITS PARTS NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IF ANY IS IMPLIED FROM THE SALE OF THE METER SHALL EXTEND FOR A LONGER DURATION THAN THREE YEARS FROM THE DATE OF PURCHASE Some states do not allow limitations on how long an implied warranty will last or the exclusion of incidental or consequential damages so the above elimination...

Page 44: ...LICENSE LIMITS USE OF THE ACCU CHEK ADVANTAGE SYSTEM READ CAREFULLY THE LIMITATIONS RECITED BELOW The ACCU CHEK Advantage system meter including the code key and test strips and its use are protected by U S Patent Nos 5 508 171 5 288 636 5 405 511 5 366 609 5 762 770 applies only to Advantage test strips and 5 352 351 A license to use the ACCU CHEK Advantage system is only granted when the ACCU CH...

Page 45: ...ntage system for a full refund If you have any questions please call the ACCU CHEK Customer Care Service Center at 1 800 858 8072 Except where prohibited by statute all warranties covering the ACCU CHEK Advantage system are voided by use of the ACCU CHEK Advantage system with any test strips or code keys other than ACCU CHEK Advantage or Comfort Curve test strips or code keys Patent Information As...

Page 46: ...030381 3000141 Control Solutions ACCU CHEK Comfort Curve control solutions Cat Nos 2030390 2030411 ACCU CHEK Advantage control solutions Cat Nos 552 986 989 Lancets ACCU CHEK Softclix lancet device Cat No 957 ACCU CHEK Softclix lancets Cat No 971 100 box ACCU CHEK Softclix lancets Cat No 988 200 box Chapter 6 Technical Information ACCU CHEK Customer Care Service Center 1 800 858 8072 47133_ADV3_Do...

Page 47: ...ement for the USA however please consider these points if you ever need to dispose of your blood glucose meter Any product coming in contact with blood is considered contaminated potentially infectious 2 During normal testing use any blood glucose meter may come in contact with blood Users in professional environments e g healthcare facilities should follow their existing policies and procedures t...

Page 48: ...ck 33 error messages 34 37 expiration date 16 22 fatigue 29 flag 27 frequent urination 29 high blood sugar 29 hourglass 26 hyperglycemia 29 hypoglycemia 29 lancet device 23 24 44 lancet 23 44 limited license 42 logging results 27 low blood sugar 29 maintenance meter 32 33 memory meter 30 31 meter coding 15 numbness 29 patent information 43 product limitations 38 product specifications 38 professio...

Page 49: ...ults understanding 28 test results unusual 29 test strips ACCU CHEK Advantage 17 test strips ACCU CHEK Comfort Curve 17 thirst increased 29 time and date setting 11 12 tingling 29 trembling 29 troubleshooting 32 37 warranty 40 43 47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 47 ...

Page 50: ...48 Notes Notes ACCU CHEK Customer Care Service Center 1 800 858 8072 48 47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 48 ...

Page 51: ...47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 49 ...

Page 52: ...apolis IN 46256 ACCU CHEK ADVANTAGE COMFORT CURVE and SOFTCLIX are trademarks of Roche All other product names and trademarks are the property of their respective owners 03508501005 0310 ACCU CHEKCustomer Care Service Center 1 800 858 8072 www accu chek com 47133_ADV3_Dom_Manual 3 29 10 11 29 AM Page 50 ...

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