GB
- 43 -
Warranty certi
fi
cate
Dear Customer,
In the unlikely event that your device develops a fault, we are truly sorry for this, and suggest that you
please contact our service department at the address shown on this guarantee card, or contact the ne-
arest authorised DIY store. Please note the following terms, under which guarantee claims can be made:
1. These guarantee terms cover additional guarantee rights and do not a
ff
ect your statutory warranty
rights. We do not charge you for this guarantee.
2. Our guarantee only covers problems caused by material or manufacturing defects, and it is restric-
ted to the recti
fi
cation of these defects or replacement of the device. Please note that our devices
have not been designed for use in commercial, trade or industrial applications. Consequently, the
guarantee is invalidated if the equipment is used in commercial, trade or industrial applications or
for other equivalent activities. The following are also excluded from our guarantee: compensation for
transport damage, damage caused by failure to comply with the installation/assembly instructions
or damage caused by unprofessional installation, failure to comply with the operating instructions
(e.g. connection to the wrong mains voltage or current type), misuse or inappropriate use (such as
overloading of the device or use of non-approved tools or accessories), failure to comply with the
maintenance and safety regulations, ingress of foreign bodies into the device (e.g. sand, stones or
dust), e
ff
ects of force or external in
fl
uences (e.g. damage caused by the device being dropped) and
normal wear resulting from proper operation of the device. This applies in particular to rechargeable
batteries for which we nevertheless issue a guarantee period of 12 months.
The guarantee is rendered null and void if any attempt is made to tamper with the device.
3. The guarantee is valid for a period of 3 years starting from the purchase date of the device. Guaran-
tee claims should be submitted before the end of the guarantee period within two weeks of the de-
fect being noticed. No guarantee claims will be accepted after the end of the guarantee period. The
original guarantee period remains applicable to the device even if repairs are carried out or parts are
replaced. In such cases, the work performed or parts
fi
tted will not result in an extension of the gua-
rantee period, and no new guarantee will become active for the work performed or parts
fi
tted. This
also applies when an on-site service is used.
4. In order to assert your guarantee claim, please send your defective device postage-free to the
address shown below, or contact the nearest authorised DIY store. Please enclose either the ori-
ginal or a copy of your sales receipt or another dated proof of purchase. Please keep your sales
receipt in a safe place, as it is your proof of purchase. It would help us if you could describe the na-
ture of the problem in as much detail as possible. If the defect is covered by our guarantee then your
device will either be repaired immediately and returned to you, or we will send you a new device.
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