Robotiq Universal Controller
Instruction Manual
Robotiq inc. © 2008 - 2014
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10. Warranty
Robotiq warrants the Unviersal Controller against defects in material and workmanship for a period of one year from
the date of reception when utilized as intended with the specified maintenance. Robotiq also warrants that this
equipment will meet applicable specifications under normal use.
Warranty applies under the following conditions:
Usage respects the operating and storage conditions specified in
Usage under normal one-shift operation (40h a week)
Usage respect maintenance specified in
During the warranty period, Robotiq will repair or replace any defective product, as well as verify and adjust the
product free of charge if the equipment should need to be repaired or if the original adjustment is erroneous. If the
equipment is sent back for verification during the warranty period and found to meet all published specifications,
Robotiq will charge standard verification fees.
The unit is considered defective when at least one of the following conditions occurs:
The Controller standard USB communication is not accessible;
The Controller optional communication is not accessible;
The Robotiq device feedback necessary for the robot program is not accessible.
Caution
The warranty will become null and void if the:
Unit has been tampered with, repaired or worked on by unauthorized individuals.
Warranty sticker has been removed.
Screws, other than as explained in this guide, have been removed.
Unit has been opened other than as explained in this guide.
Unit serial number has been altered, erased, or removed.
Unit has been misused, neglected, or damaged by accident.
This warranty is in lieu of all other warranties expressed, implied, or statutory, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. In no event shall Robotiq be liable for
special, incidental, or consequential damages.
Robotiq shall not be liable for damages resulting from the use of the product, nor shall Robotiq be responsible for
any failure in the performance of other items to which the product is connected or the operation of any system of
which the product may be a part.
Exclusion
Robotiq reserves the right to make changes in the design or construction of any of its products at any time without
incurring obligation to make any changes whatsoever on units already purchased.
This warranty excludes failure resulting from: improper use or installation, normal wear and tear, accident, abuse,
neglect, fire, water, lightning or other acts of nature, causes external to the product or other factors beyond Robotiq's
control.