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WARRANTY
Every care is taken to ensure that no defective equipment leaves our factory and all
goods manufactured by us are guaranteed against faulty workmanship and
materials for a period of 12 months from the date of purchase. Glass, lamps and
Teflon coatings are
NOT
included in this warranty. Generally, all goods claimed
under this warranty must be returned to the factory or an authorised service agent,
freight prepaid, for inspection. Any part deemed to be defective will be replaced,
however, no claims will be entertained for parts damaged in transport, misused or
modified in any way without our approval. For machines that are not considered to
be portable (e.g. food bars, rotisseries, large hotplates and some bain maries), on
site warranty service will be provided in capital city metropolitan areas only. In all
other locations, the customer is responsible for all travelling time/service call costs
and payment for this will be required prior to the commencement of the repair. The
labour costs to actually repair the fault will be met by this company.
This company reserves the right to reject a claim for warranty if it is not completely
satisfied with the circumstances under which it occurred and any costs incurred for
false claims or faults due to incorrect usage etc. are the responsibility of the
claimant. Under no circumstances shall Roband Australia Pty Ltd or any subsidiary
company or Agent be liable for loss of profit or damage to other equipment and
property.
Generally, authorised service agents are located in all areas, which have authorised
distribution dealers. For the name of your nearest Australian authorised service
agent please contact:
ROBAND AUSTRALIA PTY LTD
Warranty Number:
1800 268 848 (for Australian Residents)
Phone:
+61 2 9971 1788 Fax: +61 2 9971 1336
Email:
All other countries please contact your selling agent.
Please complete the following details and keep this card in a safe place.
NAME
ADDRESS
MODEL No:
SERIAL No: DATE PURCHASE
NAME OF DEALER:
PLEASE RETAIN THIS SECTION FOR YOUR RECORDS
DO NOT POST
ROBAND AUSTRALIA PTY LTD
