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WARRANTY STATEMENT
Every effort is made by RMS Ltd., to ensure that your GILL 4
Seating System is manufactured to the highest standards and supplied
to the specifications as detailed on the initial prescription.
The supply of our quality products is backed by the company’s ISO
9001
–
2008 Quality Management System and CE Marking declaration.
The GILL 4 Seating System is supplied with a manufacturer’s warranty
covering faulty materials or workmanship, for a period of twelve months
from the date of dispatch from our factory.
In the unlikely event of a warranty claim being necessary, the failed part
must be returned to the manufacturer, or the manufacturer’s approved
repairer, for inspection. The failed part may then be repaired or replaced
at the manufacturer’s discretion or that of their approved repairer.
In the latter case, any displaced parts must be returned to the
manufacturer for inspection.
Any part, component or accessory, repaired or replaced during the
twelve month warranty period, will continue to be covered for the
balance of the warranty period only.
As unusually high rates of wear on this device, or its ancillary parts,
may be caused by the user’s clinical condition, the manufacturer may
consider this to be beyond its control. Therefore, items such as
Upholstery may only be considered for repair or replacement under the
terms of the product warranty, where a failure is clearly attributed to a
manufacturing or material defect.
With the exception of modifications and / or alterations carried out by
the manufacturer, to meet the clinical needs of the user, any attempt to
change the design or modify the construction of the GILL 4 Seating
System in any way, will invalidate the product warranty and the
manufacturer’s CE marking declaration.
For further assistance with any matters relating to the product warranty or
product Technical Information, please contact the RMS Ltd Technical Help-
line on 01634-578881.
