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Riverbed SteelHead 5080, Installation And Configuration Manual

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SteelHead

™

 Installation and Configuration 

Guide

SteelHead GX 10000
SteelHead CX x80, xx80, x70, xx70, xx55

Version 9.12.1

Document revision: July 22, 2021

Summary of Contents for SteelHead 5080

Page 1: ...SteelHead Installation and Configuration Guide SteelHead GX 10000 SteelHead CX x80 xx80 x70 xx70 xx55 Version 9 12 1 Document revision July 22 2021...

Page 2: ...rademarks of VMware Inc in the United States and in other countries This product includes Windows Azure Linux Agent developed by the Microsoft Corporation http www microsoft com Copyright 2017 Microso...

Page 3: ...ng the Riverbed Licensing Portal 12 Installing your license keys 12 Software upgrades and image signing 13 Managing software image signing certificates 13 Managing software upgrades 14 2 Product Overv...

Page 4: ...SteelHead 38 Connecting to the Management Console 39 Verifying WAN optimization 40 Checking for speed and duplex errors 41 Configuring out of path SteelHeads 41 Connecting out of path SteelHeads to y...

Page 5: ...66 Technical specifications 67 Power requirements and consumption 68 Environmental specifications 68 CX 5080 and CX 7080 specifications 68 Front and back panels LEDs and buttons 68 Technical specific...

Page 6: ...X x70 Desktop Appliance Specifications 87 CX 570 and CX 770 specifications 87 Port location and LEDs 87 Technical specifications 88 Environmental specifications 89 F CX x55 Appliance Specifications 91...

Page 7: ...e Reference Manual This guide includes information relevant to the following products Riverbed Optimization System RiOS Riverbed SteelHead CX SteelHead Riverbed SteelHead GX GX Riverbed command line i...

Page 8: ...ename upload filename Ethernet standard IEEE standard Ethernet Logical Link Control LLC IEEE 802 2 1998 Fast Ethernet 100BASE TX IEEE 802 3 2008 Gigabit Ethernet over Copper 1000BASE T All copper inte...

Page 9: ...iverbed com Each software release includes release notes The release notes list new features known issues and fixed problems To obtain the most current version of the release notes go to the Software...

Page 10: ...10 Welcome Contacting Riverbed...

Page 11: ...products using the Riverbed Licensing Portal Go to https licensing riverbed com index htm and follow the instructions to retrieve license keys After you manually retrieve your license keys you need t...

Page 12: ...rtal For manual and token methods you can retrieve and manage Riverbed licenses using the Riverbed Licensing Portal After you retrieve a license from the portal you need to add it in your product The...

Page 13: ...rform these software management activities Enable and disable software image signing View current and backup software versions Switch from the currently running software version to the backup software...

Page 14: ...format certificate or copy and paste a PEM certificate 4 Click Import Image Signing Certificate to add the certificate to this appliance You can only use one certificate The certificate information a...

Page 15: ...schedule another date or time before you click Install From Local File Select this option and specify the path to the image file or click Browse to open a file browser To upgrade the software or sched...

Page 16: ...16 Riverbed Software Licenses Upgrades and Image Signing Software upgrades and image signing...

Page 17: ...about SCC compatibility across versions see the SteelCentral Controller for SteelHead Installation Guide Firewall requirements We recommend that you deploy the SteelHead behind your firewall These fi...

Page 18: ...file semantics or protocols All client requests are passed through to the server normally while relevant traffic is optimized to improve performance RiOS uses these optimization techniques Data strea...

Page 19: ...umbers and so on In this way operators can instruct SteelHead solutions to precisely associate applications to networks based on their nature performance requirements and business criticality Packet f...

Page 20: ...rise client licensing The SCCM enables you to see who is connected view their data reduction statistics and perform support operations such as resetting connections pulling logs and automatically gene...

Page 21: ...ow to configure them see the SteelHead User Guide Fail to wire bypass mode All SteelHead models and in path network interface cards support a fail to wire mode In the event of a failure or loss of pow...

Page 22: ...long its path forcing traffic to be rerouted onto other paths where the remaining SteelHeads are deployed This is only useful if the network has a routing or switching infrastructure that can automati...

Page 23: ...rite QoS Read Write Path Selection Read Write Networking App Definitions Applications Applications Network Settings Read Only Network Settings Read Write Networking Network Services Quality of Service...

Page 24: ...tures after upgrading to 9 2 or later and prior to rebooting the appliance For more information go to Knowledge Base article S28250 Recommended upgrade paths To find allowed upgrades between RiOS vers...

Page 25: ...must be passed through firewall devices located between the pair of SteelHeads Also SYN and SYN ACK packets with the TCP option 76 must be passed through firewalls for autodiscovery to function prope...

Page 26: ...the same WAN interface and the LAN interface is not used This deployment differs from a physical in path deployment in that a packet redirection mechanism such as a SteelHead Interceptor WCCP policy...

Page 27: ...rnet crossover cable Deployment type Benefits Requires Challenges Physical In Path Simple to configure and uses automatic discovery of peers In path rules Scaling availability cabling Virtual In Path...

Page 28: ...e damaged or missing notify Riverbed Support at https support riverbed com for replacement or repair Preparing your site for installation The SteelHead is shipped completely assembled with all the equ...

Page 29: ...your appliance the Console port is either a DB9M port or an RJ45 port For port details for your appliance model see the specification appendix for your product The appropriate console cable ships wit...

Page 30: ...for duplex mismatches see Chapter 4 Troubleshooting Bypass card interface naming conventions The interface names for the bypass cards are a combination of the slot number and the port pairs slot _ pai...

Page 31: ...er on the system 1 If your system has a master power switch ensure that the system and master power switch is in the off position on the rear of the SteelHead Appliance Parameter Your value SteelHead...

Page 32: ...the power switch off then press the power switch on again 5 Check the status lights on the SteelHead For detailed information about the status lights see the appendixes that follow Note The SteelHead...

Page 33: ...its of the installed SteelHead For a detailed figure see Choosing a network deployment on page 25 For detailed information about in path deployments see the SteelHead Deployment Guide You use standard...

Page 34: ...ch This can be any port on your LAN switch configured to connect to a host Figure 3 6 Connecting the primary port to the LAN switch 2 Identify the straight through cable that connects your LAN switch...

Page 35: ...n wizard To access the configuration wizard and the SteelHead CLI you establish a serial connection using a terminal emulator program To run the configuration wizard 1 Plug the serial cable into the C...

Page 36: ...mp start command from configuration mode For detailed information see the To restart the configuration wizard on page 37 5 To start the configuration wizard enter yes at the system prompt Press Enter...

Page 37: ...o Step 13 Would you like to activate the in path configuration Enter yes at the system prompt to configure in path support An in path configuration is a configuration in which the SteelHead is in the...

Page 38: ...II terminal or emulator that can connect to the serial console It must have these settings 9600 baud 8 bits no parity 1 stop bit vt100 and no flow control A computer with a Secure Shell SSH client tha...

Page 39: ...chart to troubleshoot issues Figure 3 11 Resolving IP connectivity Connecting to the Management Console After you configure the SteelHead you can check and modify your configuration settings and view...

Page 40: ...ou can specify the DNS name The domain variable is the full domain name for the appliance Note Alternatively you can specify the IP address instead of the host and domain The Management Console appear...

Page 41: ...ine the SteelHead link configuration Next examine the peer switch user interface to check its link configuration If the configuration on one side is different from the other traffic is sent at differe...

Page 42: ...ad 1 Check the duplex and speed settings on the router and switch that connects to your SteelHead Make sure that the settings on the router switch and the SteelHead match For example ensure that setti...

Page 43: ...ernal access for SMTP traffic is required for email notification of events and failures to function Note Make sure that you provide a valid SMTP server to ensure receipt of email notifications for eve...

Page 44: ...enter this command at the system prompt exit For details on restarting the configuration wizard see To restart the configuration wizard on page 37 Configuring the client side SteelHead In an out of pa...

Page 45: ...ddress and port number for the peer SteelHead Use one of these formats xxx xxx xxx xxx xx IPv4 x x x x xxx IPv6 The IP address must be the primary Port IP address on the target SteelHead The default p...

Page 46: ...he Backup IP and Port text boxes Use one of these formats xxx xxx xxx xxx xx IPv4 x x x x xxx IPv6 The default port is 7810 8 Click Add to apply the rule to the running configuration 9 Click Save to w...

Page 47: ...ailure on page 55 Protocol optimization errors on page 56 Server side out of path connection caveats on page 56 Specific problems on page 57 Resetting a lost password on page 58 Network integration ch...

Page 48: ...ut you can t connect with the same device when you manually set the speed or duplex Good performance occurs for one direction of data flow but poor performance occurs in the opposite direction Possibl...

Page 49: ...e in path connection issues the two sites are connected in path and you can ping them but they can t connect to each other to optimize data Possible cause The firewall is running port filtering and dr...

Page 50: ...lHeads still increase WAN performance but not as effectively as when application optimizations are available To resolve oplock issues Upgrade your antivirus software to the latest version Use Filemon...

Page 51: ...side SteelHead With overlapping opens enabled the SteelHead optimizes data where exclusive access is available when locks are granted When an oplock is not available the SteelHead doesn t perform app...

Page 52: ...e correct For physical or virtual in path installations verify that the server side SteelHead can be auto discovered by the client side SteelHead Connect to the SteelHead CLI For details see the River...

Page 53: ...ixed target rule use a logical in path configuration such as WCCP or PBR use four port or six port SteelHead configure connection forwarding with two SteelHeads Remove the asymmetry Packet ricochet Th...

Page 54: ...ICMP redirects issue do one of the following Change the router ICMP configuration to forward the packet or turn off ICMP redirect Change the in path gateway to the LAN router Add static routes to LAN...

Page 55: ...ion as described in this table 3 Click Apply to save your settings to the running configuration 4 Click Save to save your settings permanently Autodiscovery failure When autodiscovery fails all traffi...

Page 56: ...side of a connection are turned on for secure or interactive ports that are preventing protocol optimization for any pass through rules that could be causing some protocols to pass through the SteelHe...

Page 57: ...e router is a crossover cable Also ensure that there are no network speed or duplex mismatches The SteelHead doesn t come out of bypass mode when the network connection is restored If a SteelHead does...

Page 58: ...xxx 6 Select the kernel boot parameters entry 7 Press E to edit the kernel boot parameters The CLI displays a partially completed line of text similar to the following The SteelHead fails to boot Ensu...

Page 59: ...pe reboot and press Enter to reboot the appliance Network integration checklist Before you begin configuring the SteelHead check these configuration settings Speed and duplex QoS integration Multihop...

Page 60: ...60 Troubleshooting Network integration checklist...

Page 61: ...Appliance Specifications This appendix describes the ports LEDs and the technical and environmental specifications for the SteelHead GX10000 appliances Port location and LEDs These figures illustrate...

Page 62: ...d state although still functional or system is operating in a redundant state but with an impending failure warning Note The Hardware Status LED does not detect software issues such as licensing statu...

Page 63: ...ity Right LED No light with link on left LED 10 Mbps data rate Green 100 Mbps data rate Yellow 1000 Mbps data rate LEDs on Power Supply Solid green Power on and healthy No AC power Off Blinks green St...

Page 64: ...0 VAC 6 A 50 60 Hz PCI slots 6 Maximum number of ports 8 Specification Description PSU type 2 x 1100 W AC input 230 V Max amps 2 7 Max watts 546 Typical watts 437 Max VA 575 Power factor 99 16 BTU typ...

Page 65: ...e front of the appliance including LEDs and buttons Figure B 1 Front panel with LEDs and buttons This table summarizes the LEDs and buttons on the front of the appliance LED or button Description Powe...

Page 66: ...s data rate No light with link on left LED 100 Mbps data rate Green 1000 Mbps data rate Yellow Port 2 AUX Auxiliary port Left LED Link Green Activity Blinks green Right LED 10 Mbps data rate No light...

Page 67: ...een Power Off Off Unplugged or power lost but second power supply has power Amber for about 5 seconds then turns Off Power on with warning 1 Hz blinks amber Indicates high temperature high power high...

Page 68: ...ironmental specifications for the 2U SteelHead CX 5080 and CX 7080 appliances Front and back panels LEDs and buttons This section provides front and back views of the 2U xx80 appliances and describes...

Page 69: ...fan failure high temperature over voltage or power supply failure Critical Blinks amber and Green Indicates a problem that needs attention such as optimization service down no license or in_path is no...

Page 70: ...would be LAN4_0 WAN4_0 LAN4_1 WAN4_1 This table summarizes the status lights and ID button on the back of the appliance LED button Description ID LED Button On Blue System identified remotely on the s...

Page 71: ...conds then turns Off Power on with warning Blinks amber indicates high temperature high power high current or slow fan Specification CX 5080 CX 7080 Form factor 2 U 2 U Memory 32 GB 4 x 8 GB B010 64 G...

Page 72: ...2 x 770 W 2 x 770 W 2 x 770 W AC input 120 V 230 V 120 V 230 V 120 V 230 V Max amps 3 2 A 1 7 A 3 9 A 2 0 A 5 0 A 2 6 A Max watts 372 W 363 W 467 W 455 W 598 W 574 W Typical watts 298 W 290 W 374 W 36...

Page 73: ...s power requirements and environmental specifications CX 580 and CX 780 specifications This section describes the ports LEDs technical and environmental specifications for the SteelHead desktop CX 580...

Page 74: ...off LED 4 Not used default is off Reset button Restores system to factory defaults Console port RJ45 port USB ports v3 0 1 USB Type A port 1 USB Type C port Port 1 PRI Left LED Link Bypass Link On So...

Page 75: ...second power supply has power Amber Power on with warning 1 Hz blinks amber indicates high temperature high power high current or slow fan Specification CX 580 Desktop CX 780 Desktop Power Watt typic...

Page 76: ...ps 0 486 A 0 22 A Power factor 97 71 W VA 94 8 W VA Max volt ampere 47 89 VA 35 02 VA Typical watts 37 44 W 26 56 W BTU typical 127 67 BTU 90 56 BTU Specification CX 580 Desktop CX 780 Desktop Operati...

Page 77: ...Appliance Specifications This appendix describes the ports LEDs and the technical and environmental specifications for the xx70 appliances CX 3070 specifications This section describes the ports LEDs...

Page 78: ...D 1 CX 3070 front panel with LEDs and buttons Figure D 2 CX 3070 back panel Note By default the SteelHead CX 3070 ships with a bypass card in slot 3 The default interface names are LAN3_0 WAN3_0 LAN3_...

Page 79: ...ystem halt the NMI button is located behind the Front Control Panel faceplate and is only accessible with the use of a small tipped tool such as a pin or paper clip 3 10 Network Activity LED Primary A...

Page 80: ...upply Power on and healthy Green Power Off Off Standby Blinks green Power lost but second power supply has power Amber Power on with warning events high temperature high power high current slow fan Bl...

Page 81: ...cifications This section describes the ports LEDs and technical and environmental specifications System CX 3070 CX 3070 Configuration All L M H All L M H PSU type 2 x 450 W 2 x 450 W AC input 120 V 23...

Page 82: ...and buttons Disks 0 and 23 are HDD Disks 1 through 22 are SSD Figure D 4 CX 5070 and CX 7070 back panel Note By default the SteelHead CX 5070 and CX 7070 ship with a bypass card in slot 1 The default...

Page 83: ...cause of the problem To prevent an inadvertent system halt the NMI button is located behind the Front Control Panel faceplate and is only accessible with the use of a small tipped tool such as a pin...

Page 84: ...Bypass Disconnect LED 1000 Mbps Yellow 100 Mbps Green 10 Mbps Off Bypass Blinks green Disconnect Blinks Yellow LEDs on Power Supply Power on and healthy Green Power Off Off Standby Blinks green Power...

Page 85: ...707 8 x 438 x 87 6 mm 27 87 x 17 24 x 3 45 in 707 8 x 438 x 87 6 mm 27 87 x 17 24 x 3 45 in 707 8 x 438 x 87 6 mm 27 87 x 17 24 x 3 45 in 707 8 x 438 x 87 6 mm Weight without packaging 41 lb 18 6 kg 4...

Page 86: ...770 W AC input 120 V 230 V 120 V 230 V Max amps 3 0 1 5 5 3 2 7 Max watts 298 291 527 520 Typical watts 238 232 422 416 Max VA 301 293 533 524 Power factor 98 96 99 16 98 96 99 16 BTU typical 814 794...

Page 87: ...LEDs and the technical and environmental specifications for the x70 desktop systems CX 570 and CX 770 specifications This section describes the ports LEDs technical and environmental specifications Po...

Page 88: ...LED Left LED Link Green Activity Blinks green Right LED GB Yellow 100 MB Green 10 MB No light with link on left LED LAN WAN LEDs Left LED Link Green Activity Blinks green Bypass Disconnect Yellow Rig...

Page 89: ...240 VAC 50 60 Hz 2 1 A Onboard bypass ports max ports 4 4 Specification CX 570 Desktop L M H CX 770 Desktop L M H Operating acoustic 45 dBA sound pressure typical 45 dBA sound pressure typical Temper...

Page 90: ...90 CX x70 Desktop Appliance Specifications CX 570 and CX 770 specifications...

Page 91: ...LEDs and the technical and environmental specifications for the x55 appliances CX 255 specifications This section describes the ports LEDs technical and environmental specifications Port locations and...

Page 92: ...wer On Blue Primary LED Left LED Link Green Activity Blinks green Right LED GB Yellow 100 MB Green 10 MB No light with link on left LED LAN WAN LEDs Left LED Link Green Activity Blinks green Bypass Di...

Page 93: ...Single 84 W External 100 240 VAC 50 60 Hz 2 1 A Onboard bypass ports max ports 2 Specification CX 255 Operating acoustic 45 dBA sound pressure typical Temperature operating 0 to 45 C 32 to 113 F Temp...

Page 94: ...94 CX x55 Appliance Specifications CX 255 specifications...

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