RITEHITE.COM
40 wwwritehitecom
Publication:
AMEN00096 2018-05-30
GLOBAL SALES & SERVICE
Representatives in All Major Cities
RITE-HITE WORLD HEADQUARTERS
8900 N Arbon Drive
PO Box 245020
Milwaukee, Wisconsin 53224
RITE-HITE CHINA
First Floor, Building #3,
558 Tongxie Road,
Changning District
Shanghai 200335, China
RITE-HITE LATIN AMERICA
Alameda Lorena, 800 - Conj 401/402
- Jardim Paulista
São Paulo/SP, CEP 01424- Brazil
RITE-HITE GMBH
Carl-Zeiss-Strasse 3
34471 Volkmarsen, Germany
414-355-2600
US Only:
1-800-456-0600
+86-21-6237-6333
011-55-11-3527-9590
+49-5693 98700
LIMITED PRODUCT WARRANTY
SHR-5000
™
Dok-Lok
®
Rite-Hite Company, LLC and its affiliates (collectively "Rite-Hite") warrant that the Product sold to the Owner will be
free of defects in design, materials and workmanship (ordinary wear and tear excepted) for the periods set forth below
("Limited Warranty")
Five (5) year parts and Two (2) years labor warranty with purchase of Advanced Controls Package
Five (5) year parts and Five (5) years labor warranty with purchase of Advanced Controls Package and a signed PMP
(Preventative Maintenance Program) with an Authorized Rite-Hite representative
Two (2) year parts and One (1) year labor warranty with Base Controls Package
REMEDIES
Parts:
Rite-Hite's obligations under this Limited Warranty are limited to repairing or replacing, at Rite-Hite's option, any
part which is determined by Rite-Hite to be defective during the applicable warranty period Such repair or replacement
shall be Rite-Hite's sole obligation and the Owner's exclusive remedy under this Limited Warranty
Labor:
Rite-Hite will provide warranty service without charge for labor per the specified warranty period Thereafter, a
charge will apply to any repair or replacement under this Limited Warranty
CLAIMS
Claims under this Limited Warranty must be made (i) within 30 (thirty) days after discovery and (ii) prior to
expiration of the applicable warranty period Warranty period commences on the date of shipment Claims shall be made
in writing or by contacting the representative from whom the Product was purchased directly Owner must allow Rite-Hite
or its agent, a reasonable opportunity to inspect any Product claimed to be defective and shall, at Rite-Hite's option, either
(x) grant Rite-Hite or its agent access to Owner's premises for the purpose of repairing or replacing the Product or (y)
return of the Product to the Rite-Hite, FOB Rite-Hite's factory
NOT WARRANTED
Rite-Hite does not warrant against and is not responsible for wear items such as fuses, batteries,
bulbs, vision and seals No implied warranty shall be deemed to cover damages that result directly or indirectly from: (i)
the unauthorized modification or repair of the Product, (ii) damage due to misuse, neglect, accident, failure to provide
necessary maintenance, or normal wear and tear of the Product, (iii) failure to follow Rite-Hite's instructions for installation,
failure to operate the Product within the Product's rated capacities and/or specified design parameters, or failure to
properly maintain the Product, (iv) use of the Product in a manner that is inconsistent with Rite-Hite's guidelines or local
building codes, (v) movement, settling, distortion, or collapse of the ground, or of improvements to which the Products are
affixed, (vi) fire, flood, earthquake, elements of nature or acts of God, riots, civil disorder, war, or any other cause beyond
the reasonable control of Rite-Hite, (vii) improper handling, storage, abuse, or neglect of the Product by Owner or by any
third party
DISCLAIMERS
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER REPRESENTATIONS AND
WARRANTIES, EXPRESS OR IMPLIED, AND RITE-HITE EXPRESSLY DISCLAIMS AND EXCLUDES ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PURPOSE RITE-HITE SHALL NOT BE SUBJECT TO ANY
OTHER OBLIGATIONS OR LIABILITIES, WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT
(INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORIES OF LAW, WITH RESPECT TO THE
PRODUCTS SOLD OR SERVICES RENDERED BY RITE-HITE, OR ANY UNDERTAKINGS, ACTS, OR OMISSIONS
RELATING THERETO
LIMITATION OF LIABILITY
IN NO EVENT SHALL RITE-HITE BE RESPONSIBLE FOR, OR LIABLE TO ANYONE
FOR, SPECIAL, INDIRECT, COLLATERAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF
RITE-HITE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Such excluded damages include, but
are not limited to, personal injury, damage to property, loss of goodwill, loss of profits, loss of use, cost of cover with any
substitute product, interruption of business, or other similar indirect financial loss
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