Rinnai Smart Cylinders low-medium pressure indoor stainless steel: Owner and installer guide: 20432-A 01-15 | 19
Limited Warranty
This warranty applies to Rinnai Low-Medium Pressure Stainless Steel Smart Cylinders only.
All terms of the warranty, subject to the conditions below, are effective from the date of installation.
Proof of installation date will be required. Where the date of installation is not known or cannot be
proven the warranty will commence one month after the date of manufacture—refer to the data
label on the cylinder.
Single residential application warranty
A residential application is defined as an installation where the water heater, with the thermostat
set below 80 °C, delivers hot water to a single family residential dwelling, not used for commercial
purposes
1
.
Component
Warranty period
Warranty
All components
Up to 1 year
Replace or repair free of charge the cylinder and/or part if it
fails due to faulty manufacture.
Inner cylinder
Years 2-5 inclusive
Replace or repair free of charge* the inner cylinder if it fails due
to faulty manufacture.
Inner cylinder
Years 6-10 inclusive
Replace or repair free of charge* the inner cylinder if it fails
due to faulty manufacture. The cost of removal of the cylinder,
re-installation, and labour costs are the responsibility of the
owner.
1
Examples where a residential dwelling is used for commercial purposes; hair salon, catering kitchen, communal care
facility etc. These installations would be considered commercial applications. An exception would be an
accommodation business such as a motel, where the water heater serves the equivalent of a single family dwelling, this
would be a residential application.
*
Except for certain travel and transport costs, refer to the ‘Warranty terms and conditions’ (9).
Rinnai warranty summary table
