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In case of minor faults or problems with the
appliance operation, please check the following
instructions to see if you could resolve the problem
before calling for technician service.
The oven does not work
Check that the main switch is turned on and the
plug is properly inserted in the electrical outlet.
Oven light does not work
Replace or tighten oven lamp. See ‘Replacing
the oven lamp’ section in this manual.
Oven smokes excessively during cooking
Check if you have selected the correct cooking
mode for the dish.
Check if you have used the correct accessories
and placed the dish in the oven at the
recommended height.
Check the temperature selected.
Food deposits sticking onto the enamel coating
inside the oven becomes charred and creates
both smoke and unpleasant odours. Regular
cleaning is necessary to remove grease build-
up.
Grease or food spatters can also cause
excessive smoking.
Food does not bake or roast properly
Check if oven functions are properly set.
Check if correct temperature is set.
Rack position may be incorrect for the cooking
mode selected.
Check if you are using the correct cookware
type and size.
Condensation build-up on oven door
Excess condensation may fog the oven door.
This may happen when you are cooking large
quantities of food from a cold start.
If you are
using water in cooking, this will turn to steam
and may condense outside your appliance. This
is not a problem or fault with your oven.
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If the problem persists despite observing the above checks, please contact your local Rinnai Customer Care
Centre for assistance. For service calls under warranty, please note that it is necessary to product your proof
of purchase and valid warranty card.
Noise can be heard after cooking programme
The cooling fan remains switched on after the
end of a cooking programme.