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Continuous Flow Water Heater Operation Guide 04-12 

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7

General information

Discolouration of flue outlets - 
EF external models
The colour of the flue outlet 
may change over time due to 
condensate in the exhaust gases. 
This is normal. The discolouration 
will not damage the unit, and will 
not affect performance of the 
water heater.

Frost kits
Frost protection is fitted as 
standard on all models. Frost 
protection operates automatically, 
as required, whenever the 
appliance is connected to the 
electric power supply.

If power has failed and there is risk 
of damage from frost, turn off the 
gas supply to the unit and open a 
tap slightly to allow flow through 
the unit. This may prevent damage 
from freezing.

If the appliance is not going to 
be used for an extended period 
and the electric power supply is 
disconnected, turn off the water 
and gas supplies and arrange for 
your plumber to drain all water 
from the appliance to prevent frost 
damage. If for practical reasons 
a plumber is unable to drain your 
system, we have an instruction 
sheet on how to drain the unit at 
the back of this guide.

Installation by a licensed 
tradesperson
Improper installation, adjustment, 
service, or maintenance can 
cause serious injury, property 
damage, or death. Please ensure 
your installation is completed by a 
licensed gasfitter and plumber.

Safety devices
Your Rinnai continuous flow water 
heater has the following safety 
devices:

 

-

Flame failure

 

-

Boil-dry protection

 

-

Overheat protection (OHS)

 

-

Fusible link

 

-

Pressure relief valve

 

-

Combustion fan rpm check

Servicing
Rinnai has a service and spare parts 
network with personnel who are 
fully trained and equipped to give 
the best advice on your Rinnai 
appliance. If your appliance needs 
servicing, please call Rinnai  
(0800 746 624) from a land line 
and select option one for a service 
centre in your area.

For reliable operation Rinnai 
continuous flow water heaters 
in domestic applications should 
be serviced every three years, 
including inspection of the flue 
system (if installed). A service 
record has been provided at 
the back of this guide. For 
commercial use annual servicing 
is recommended. Rinnai has a 
recommended ‘Commercial 
Maintenance and Servicing 
Schedule’. This is available on 
request, or via our website.

Regular servicing is not covered 
by the Rinnai warranty. Do not 
attempt to carry out any service 
work other than that mentioned in 
the troubleshooting section. If you 
have any other faults or problems, 
please contact your installer or 
Rinnai.

Solar installations

There is a 
recommended 
system layout for 
Rinnai continuous 
flow water heaters 
used in solar 

installations. It is important your 
installer configures your solar 
system correctly as water heaters 
in solar installations produce 
higher than normal temperatures.

Rinnai water controllers cannot be 
used with Rinnai continuous flow 
water heaters in solar installations 
as the hot water does not always 
pass through the continuous flow 
unit.

Preset temperatures
The Rinnai continuous flow 
water heaters are factory preset 
to a temperature limit of 55 °C , 
excluding one commercial model, 
the Infinity HD200 external.

Temperature controllers are 
available to allow precise digital 
temperature control—a great 
safety feature if you have young 
children. Controllers can be 
fitted at any time (except in solar 
installations) after installation of 
the hot water unit.

Water flow

The flow will 
vary slightly 
depending on 
the incoming 
water 
temperature 

and temperature selected. For 
example, the water flow will be 
higher at 43 °C than at 55 °C.

There is also a minimum flow rate 
required for the continuous flow 
unit to start, so if a hot water tap is 
only opened a fraction, there may 
not be enough flow to start the 
unit.

Flue outlet

Filter

Drain

Gas

Valve

Gas

Cold

Hot

Turn Water Off

Turn Gas Off

Drain Water

43°C

55°C

Summary of Contents for Infinity EF24

Page 1: ...Continuous flow water heaters Operation guide For Rinnai continuous flow water heaters manufactured from 2010 onwards serial number 09 12 xxxxxx...

Page 2: ...ing must be carried out by an authorised person being in New Zealand a licensed gasfitter Owner please retain this manual for future reference Installer please leave this manual with the owner Warning...

Page 3: ...General information 7 General controller information 8 Universal controller Compact 10 Kitchen Deluxe controller 11 Bathroom Deluxe controller 12 Troubleshooting 15 Service record 17 Draining your wat...

Page 4: ...without draining the water heater Instructions for draining the water heater can be found at the back of this guide Principle of operation If no controllers are fitted the opening of any hot water tap...

Page 5: ...New Zealand can severely burn a child in less than half a second At 55 C preset temperature for domestic Rinnai continuous flow water heaters it takes half a minute Always Test the water temperature...

Page 6: ...ration Guide 04 12 General safety Keep flammable materials spray cans fuel containers pool chemicals trees shrubs etc well clear of the flue outlet Do not Touch the unit cover or the flue outlet Inser...

Page 7: ...vice centre in your area For reliable operation Rinnai continuous flow water heaters in domestic applications should be serviced every three years including inspection of the flue system if installed...

Page 8: ...ollers off after use As a safety precaution if a kitchen controller temperature is set above 50 C transferring and then returning priority will result in a default set temperature of 50 C This is a sa...

Page 9: ...on for delivery of hot water The water heater will not heat water unless the controller s are turned on If water is flowing before a controller is turned on the water heater will not heat the water T...

Page 10: ...minated On Off indicator confirms that the desired controller is in control of the water delivery temperature If the On Off indicator is not illuminated press the Transfer button once while water is n...

Page 11: ...the digital monitor the word Clock will be displayed and the clock digits will flash if this is the first time the clock has been set the starting time will be AM 12 00 Use the up and down buttons to...

Page 12: ...lected Shower Saver Bath Fill volume decreasing while the shower runs or the bath fills In the event of a fault error message codes will flash here In normal Shower Saver Bath Fill modes these buttons...

Page 13: ...period When filling a bath for the first time it is recommended that a low bath fill volume such as 60 litres or lower be used During subsequent bath fills the volume can then be adjusted to suit your...

Page 14: ...will flash 4 A tone will sound 5 The voice prompt will say Bath fill is complete Turn off the bath hot water tap and push the Bath Fill button Follow the voice prompt instructions Note the water heat...

Page 15: ...checking sensor wiring for damage measuring resistance of sensor checking combustion fan checking internal flue leakage checking flue system integrity and possibly replacing sensor 52 Gas modulating v...

Page 16: ...ill on Check gas isolation valve at the unit and gas meter are fully open Open your hot water tap fully Unit starts then water goes cold Check power is still on Open hot water tap fully Excessive temp...

Page 17: ...tact Comments Service 3 Date Company Address Phone Contact Comments Service 4 Date Company Address Phone Contact Comments Service 5 Date Company Address Phone Contact Comments Service 6 Date Company A...

Page 18: ...Flow Water Heater Operation Guide 04 12 Service record parts replaced Unit Run Hours Ignition Cycles Part Replaced Reason Date Company All parts must be replaced with genuine replacement parts availab...

Page 19: ...een recent hot water use 1 Turn off any water controllers in the building and then turn off the water gas and power at the unit 2 To flush the water heater open all hot water taps in the building Refe...

Page 20: ...h a continuous flow unit Water plug Water filter Condensate trap drain plug Hot water outlet Hot water drain plug Cold water inlet drain Condensate trap and water drain plugs EF models only Wash hands...

Page 21: ...n Guide 04 12 21 Installer details Company name Installer name Address Phone Mobile Certificate of compliance number for installation Signed Date Installer please remember to complete and leave the co...

Page 22: ...innai controller 12 years pro rata 3 years 5 years 3 years Commercial 5000 hours or 3 years 1500 hours or 1 year 1500 hours or 1 year 1500 hours or 1 year Whichever comes first Domestic vs commercial...

Page 23: ...ation Guide 04 12 23 Please keep these details in a safe place for future reference ATTACH YOUR PROOF OF PURCHASE HERE RECORD YOUR DETAILS OF PURCHASE BELOW Retailer Retailer address Date of purchase...

Page 24: ...Rinnai co nz Experience our innovation 0800 746 624 http www youtube com rinnainz U278 2778 01 060 00012 31314 7...

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