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Continuous Flow Water Heater Operation Guide 04-12

About your water heater

Before using or operating your water heater ensure your installer talks to you about the 

use and care of this appliance, and that you understand these instructions.

Installer
The installer also needs to complete:

 

-

their installer details (p. 20) 

 

-

the commissioning checklist supplied with the appliance—verifies the water heater has been installed and 
commissioned correctly

The installer needs to leave the checklist, and operation guide with you.

Important
The Rinnai Infinity water heater requires power to prevent damage in freezing conditions. DO NOT disconnect 
the power if there is a likelihood of freezing without draining the water heater. Instructions for draining the water 
heater can be found at the back of this guide.

Principle of operation
If no controllers are fitted the opening of any hot water tap will automatically start the appliance. Once water is 
flowing through the appliance the burner will be ignited by electronic ignition. If a controller is fitted it must be 
switched on for the appliance to heat the water

When the hot water tap is closed and water flowing through the appliance has stopped the burner flame will 
extinguish.

HOT

HOT

COLD

COLD

ON!

ON!

ON!

ON!

HOT

HOT

COLD

COLD

OFF!

OFF!

OFF!

OFF!

In the event of a power failure
The water heater will not operate without electricity. If power fails water heating will cease. When power is 
restored the water flow may need to be stopped and restarted (and a controller, if fitted, switched on) in order for 
water heating to continue.

Summary of Contents for Infinity EF24

Page 1: ...Continuous flow water heaters Operation guide For Rinnai continuous flow water heaters manufactured from 2010 onwards serial number 09 12 xxxxxx...

Page 2: ...ing must be carried out by an authorised person being in New Zealand a licensed gasfitter Owner please retain this manual for future reference Installer please leave this manual with the owner Warning...

Page 3: ...General information 7 General controller information 8 Universal controller Compact 10 Kitchen Deluxe controller 11 Bathroom Deluxe controller 12 Troubleshooting 15 Service record 17 Draining your wat...

Page 4: ...without draining the water heater Instructions for draining the water heater can be found at the back of this guide Principle of operation If no controllers are fitted the opening of any hot water tap...

Page 5: ...New Zealand can severely burn a child in less than half a second At 55 C preset temperature for domestic Rinnai continuous flow water heaters it takes half a minute Always Test the water temperature...

Page 6: ...ration Guide 04 12 General safety Keep flammable materials spray cans fuel containers pool chemicals trees shrubs etc well clear of the flue outlet Do not Touch the unit cover or the flue outlet Inser...

Page 7: ...vice centre in your area For reliable operation Rinnai continuous flow water heaters in domestic applications should be serviced every three years including inspection of the flue system if installed...

Page 8: ...ollers off after use As a safety precaution if a kitchen controller temperature is set above 50 C transferring and then returning priority will result in a default set temperature of 50 C This is a sa...

Page 9: ...on for delivery of hot water The water heater will not heat water unless the controller s are turned on If water is flowing before a controller is turned on the water heater will not heat the water T...

Page 10: ...minated On Off indicator confirms that the desired controller is in control of the water delivery temperature If the On Off indicator is not illuminated press the Transfer button once while water is n...

Page 11: ...the digital monitor the word Clock will be displayed and the clock digits will flash if this is the first time the clock has been set the starting time will be AM 12 00 Use the up and down buttons to...

Page 12: ...lected Shower Saver Bath Fill volume decreasing while the shower runs or the bath fills In the event of a fault error message codes will flash here In normal Shower Saver Bath Fill modes these buttons...

Page 13: ...period When filling a bath for the first time it is recommended that a low bath fill volume such as 60 litres or lower be used During subsequent bath fills the volume can then be adjusted to suit your...

Page 14: ...will flash 4 A tone will sound 5 The voice prompt will say Bath fill is complete Turn off the bath hot water tap and push the Bath Fill button Follow the voice prompt instructions Note the water heat...

Page 15: ...checking sensor wiring for damage measuring resistance of sensor checking combustion fan checking internal flue leakage checking flue system integrity and possibly replacing sensor 52 Gas modulating v...

Page 16: ...ill on Check gas isolation valve at the unit and gas meter are fully open Open your hot water tap fully Unit starts then water goes cold Check power is still on Open hot water tap fully Excessive temp...

Page 17: ...tact Comments Service 3 Date Company Address Phone Contact Comments Service 4 Date Company Address Phone Contact Comments Service 5 Date Company Address Phone Contact Comments Service 6 Date Company A...

Page 18: ...Flow Water Heater Operation Guide 04 12 Service record parts replaced Unit Run Hours Ignition Cycles Part Replaced Reason Date Company All parts must be replaced with genuine replacement parts availab...

Page 19: ...een recent hot water use 1 Turn off any water controllers in the building and then turn off the water gas and power at the unit 2 To flush the water heater open all hot water taps in the building Refe...

Page 20: ...h a continuous flow unit Water plug Water filter Condensate trap drain plug Hot water outlet Hot water drain plug Cold water inlet drain Condensate trap and water drain plugs EF models only Wash hands...

Page 21: ...n Guide 04 12 21 Installer details Company name Installer name Address Phone Mobile Certificate of compliance number for installation Signed Date Installer please remember to complete and leave the co...

Page 22: ...innai controller 12 years pro rata 3 years 5 years 3 years Commercial 5000 hours or 3 years 1500 hours or 1 year 1500 hours or 1 year 1500 hours or 1 year Whichever comes first Domestic vs commercial...

Page 23: ...ation Guide 04 12 23 Please keep these details in a safe place for future reference ATTACH YOUR PROOF OF PURCHASE HERE RECORD YOUR DETAILS OF PURCHASE BELOW Retailer Retailer address Date of purchase...

Page 24: ...Rinnai co nz Experience our innovation 0800 746 624 http www youtube com rinnainz U278 2778 01 060 00012 31314 7...

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