Rinnai New Zealand
Demand Duo Lite Operation/Installation: 11451-A
01-09
RINNAI LIMITED WARRANTy
Warranty Summary Table and General Warranty Terms
Rinnai Continuous
Flow Water Heater
Demand Duo Lite Tank
Domestic Applications
Heat Exchanger and Tank
Parts
10 years pro rata
5 years
Labour
3 years
3 years
All Other Parts (pump, thermostat etc)
Parts
3 years
1 year
Labour
3 years
1 year
Commercial Applications
Heat Exchanger and Tank
Parts
5 years pro rata
3 years
Labour
3 years
1 year
All Other Parts (pump, thermostat etc)
Parts
3 years
1 year
Labour
3 years
1 year
All terms of the warranty are effective from the date of installation of the Rinnai Demand Duo
system. Rinnai New Zealand Limited (Rinnai) reserves the right to verify this date.
Domestic vs. Commercial Application
The reason for distinguishing between a domestic and commercial application is because the
expected life of a system is directly related to the hours of use.
A domestic application is defined as an installation that serves a single residential dwelling
which is not used for commercial purposes, such as a hair salon, catering kitchen, motel or
communal care facility.
All other installations are defined as a commercial application.
General Warranty Terms
Rinnai reserves the right to make modifications and change specifications and its parts without
notice.
For the purposes of the Consumer Guarantees Act 1993, Rinnai only guarantees the availability
of repair facilities and spare parts for the express warranty periods recorded in the Rinnai
Warranty Summary Table.
If the Rinnai Demand Duo system is being acquired for personal, domestic or household
use, this warranty does not limit any consumer rights or guarantees that may apply under
the Consumer Guarantees Act 1993. If the product is being acquired for the purposes of a
business, the provisions of the Consumer Guarantees Act 1993 do not apply and no other
warranties (either express or implied by law) apart from those stated in this warranty apply.